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ACOMA.00505-17WMG-TAC_/TS_Warr_Maint_v1
B
oth Toyota and your Toyota dealer
are dedicated to serving your
automotive needs. Your complete
satisfaction is our first priority. Should you
have a problem or concern — either
during or after the warranty period —
please take the following steps to ensure
the quickest possible response:
Step 1
Discuss the situation with a dealership
manager, such as the service manager or
customer relations manager. In most
cases, a satisfactory solution can be
reached at this step.
Step 2
If the dealership does not address your
concern to your satisfaction, call the
Toyota Customer Experience Center at
(800) 331-4331.
Please have the following information
ready when you call:
•Your Toyota’s vehicle identification
number (located on the driver’s side
corner of the dashboard, under the
window)
•Current mileage on your vehicle
•Name of your Toyota dealership
A Toyota customer relations representative
will assist you in working with the
dealership to find a satisfactory solution.
Step 3
If your concern has still not been resolved
to your satisfaction, Toyota offers
additional assistance through the Dispute
Settlement Program, a dispute resolution
program administered by the National
Center for Dispute Settlement. The
purpose of the Dispute Settlement
Program is to resolve disputes through
arbitration — a process by which two
parties authorize an independent third
party to hear and resolve a dispute. The
program is informal and free of charge. To
request that your case be reviewed
through the program, complete the
customer claim form in the
Owner’s
Warranty Rights Notification
booklet
(found in your glove box) and mail it to:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
If you would like to request a customer
claim form, call the Toyota Customer
Experience Center at (800) 331-4331.
When you call, please have your vehicle
identification number, the current mileage
on your Toyota and the names of your
selling and servicing dealerships.
If You Need Assistance
INTRODUCTION
Introduction5
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ACOMA.00505-17WMG-TAC_/TS_Warr_Maint_v1
5,000 miles or 6 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft boots (4WD)Inspect engine air filterInspect steering linkage and bootsLubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading5:Lubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
10,000 miles or 12 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect cabin air filterInspect wiper bladesReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums
and brake pads/discs
NOTE:Driving in heavy traffic, on dirt
roads or in urban, dusty or desert
areas may shorten the life of the cabin
air filter. Replacement may be needed if
you notice reduced air flow from the
air conditioner and heater or if the
windows fog easily when you use the
Fresh mode. Consult your dealer if
any of these conditions occur.
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft boots (4WD)Inspect engine air filterInspect steering linkage and bootsLubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading5:Lubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Tighten nuts and bolts on chassis
and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log38
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30,000 miles or 36 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesLubricate propeller shaft (4WD)
Re-torque propeller shaft boltReplace engine air filterReplace engine oil and oil filter1
Rotate tires
Inspect the following:_ Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and brakepads/discs
4
_ Cabin air filter
_ Drive shaft boots (4WD)
_ Engine coolant
5
_ Exhaust pipes and mountings
_ Front differential oil (4WD)
_ Fuel lines and connections, fuel tankband and fuel tank vapor vent system
hoses _ Fuel tank cap gasket
_ Radiator and condenser
_ Rear differential oil
_ Steering gear
_ Steering linkage and boots
_ Transfer case oil (4WD)
_ Transmission for signs of leakage
NOTE:Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily when
you use the Freshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading6:Replace front differential oil (4WD)Replace manual transmission oilReplace rear differential oilReplace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Includes operating on roads which road salt has been applied.4Inspect thickness measurement and disc runout.5Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
6Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log41
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ACOMA.00505-17WMG-TAC_/TS_Warr_Maint_v1
50,000 miles or 60 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect cabin air filterInspect wiper bladesReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums
and brake pads/discs
NOTE:Driving in heavy traffic, on dirt
roads or in urban, dusty or desert
areas may shorten the life of the cabin
air filter. Replacement may be needed if
you notice reduced air flow from the
air conditioner and heater or if the
windows fog easily when you use the
Fresh mode. Consult your dealer if
any of these conditions occur.
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft boots (4WD)Inspect engine air filterInspect steering linkage and bootsLubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading8:Lubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Tighten nuts and bolts on chassis
and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
55,000 miles or 66 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums
and brake pads/discs
NOTE:If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
1
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft boots (4WD)Inspect engine air filterInspect steering linkage and bootsLubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading8:Lubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log44
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65,000 miles or 78 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums
and brake pads/discs
NOTE:If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
1
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft boots (4WD)Inspect engine air filterInspect steering linkage and bootsLubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading5:Lubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
70,000 miles or 84 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect cabin air filterInspect wiper bladesReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums
and brake pads/discs
NOTE:Driving in heavy traffic, on dirt
roads or in urban, dusty or desert
areas may shorten the life of the cabin
air filter. Replacement may be needed if
you notice reduced air flow from the
air conditioner and heater or if the
windows fog easily when you use the
Fresh mode. Consult your dealer if
any of these conditions occur.
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft boots (4WD)Inspect engine air filterInspect steering linkage and bootsLubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading5:Lubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Tighten nuts and bolts on chassis
and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log46
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ACOMA.00505-17WMG-TAC_/TS_Warr_Maint_v1
90,000 miles or 108 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesLubricate propeller shaft (4WD)
Re-torque propeller shaft boltReplace engine air filterReplace engine oil and oil filter1
Rotate tires
Inspect the following:_ Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and brakepads/discs
4
_ Cabin air filter
_ Drive belts
_ Drive shaft boots (4WD)
_ Engine coolant
5
_ Exhaust pipes and mountings
_ Front differential oil (4WD)
_ Fuel lines and connections, fuel tankband and fuel tank vapor vent system
hoses _ Fuel tank cap gasket
_ Radiator and condenser
_ Rear differential oil
_ Steering gear
_ Steering linkage and boots
_ Transfer case oil (4WD)
_ Transmission for signs of leakage
NOTE:Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily when
you use the Freshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading6:Replace front differential oil (4WD)Replace manual transmission oilReplace rear differential oilReplace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Includes operating on roads which road salt has been applied.4Inspect thickness measurement and disc runout.5Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
6Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log49
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ACOMA.00505-17WMG-TAC_/TS_Warr_Maint_v1
110,000 miles or 132 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect cabin air filterInspect wiper bladesReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums
and brake pads/discs
NOTE:Driving in heavy traffic, on dirt
roads or in urban, dusty or desert
areas may shorten the life of the cabin
air filter. Replacement may be needed if
you notice reduced air flow from the
air conditioner and heater or if the
windows fog easily when you use the
Fresh mode. Consult your dealer if
any of these conditions occur.
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft boots (4WD)Inspect engine air filterInspect steering linkage and bootsLubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading8:Lubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Tighten nuts and bolts on chassis
and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
115,000 miles or 138 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums
and brake pads/discs
NOTE:If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
1
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft boots (4WD)Inspect engine air filterInspect steering linkage and bootsLubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading8:Lubricate propeller shaft (4WD)3
Re-torque propeller shaft bolt3
Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log52