Page 459 of 576
When trouble arises5
459
5-1. Essential informationEmergency flashers ......... 460
If your vehicle needs to be towed ........................ 461
If you think something is wrong ............................. 467
Fuel pump shut off system ........................... 468 5-2. Steps to take in
an emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 469
If a warning message is displayed (vehicles with
multi-information
display) .......................... 480
If you have a flat tire......... 486
If the engine will not start ................................ 497
If the shift lever cannot be shifted from P............ 499
If you lose your keys ........ 500
If the vehicle battery is discharged ..................... 501
If your vehicle overheats ....................... 504
If the vehicle becomes stuck .............................. 507
If your vehicle has to be stopped in
an emergency ................ 509
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461
5-1. Essential information
If your vehicle needs to be towed
Situations when it is necessary to contact dealers before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or commercial towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
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462 5-1. Essential information
Towing with a wheel-lift type truckFrom the front Use a towing dolly under the rear
wheels.
From the rear Use a towing dolly under the
front wheels.
Using a flatbed truck
If your
vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in
the illustration.Front
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463
5-1. Essential information
Vehicles without electronica
lly modulated air suspension
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45 °.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Vehicles with electronically modulated air suspension
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45 °.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Emergency towing
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing hooks. This should only atte mpted on hard, surfaced roads for
at most 50 miles (80 km) at under 18mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
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464 5-1. Essential information
Emergency towing procedureTYPE A Securely attach cables or chains
to the towing hooks.
Take care not to damage the
vehicle body.
TYPE BSecurely attach cables or chains
to the towing hooks.
Take care not to damage the
vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON”
position.
4WD models: Put the front-wh eel drive control switch in
“2WD”.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: ( →P. 499)
■While towing
If the engine is not running, the powe r assist for the brakes and steering
will not function, making steering and braking more difficult.
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5-1. Essential information
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■
When towing the vehicle
■ While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing hooks, cables or chains. The towing hooks,
cables or chains may become damaged, broken debris may hit people,
and cause serious damage.
● Do not turn the engine switch to the LOCK position.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
2WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
and related parts may be damaged or an
accident may occur due to a change in
direction of the vehicle.
4WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.
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466 5-1. Essential information
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift
type truck
●Do not tow the vehicle from the rear when the engine switch is in the
LOCK position or the key is removed.
The steering lock mechanism is not strong enough to hold the front
wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-
ing at the opposite end of the raised vehicle. Without adequate clear-
ance, the vehicle could be damaged while being towed.
■To prevent damage to the vehicle when towing with a sling-type
truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Page 492 of 576
492 5-2. Steps to take in an emergency
Stowing the flat tire, jack and all toolsRemove the center wheel ornament by pushing from the
reverse side. Lay down the tire with the valve
stem facing up and install the
holding bracket, inserting the
claw into the wheel lug nut hole.
Turn the jack handle extension
clockwise to take up slack in the
chain.
Then, check to ensure the claw
is in the wheel lug nut hole and
the holding bracket is centered in
the wheel hub.
Holding bracket
Claw
While raising, se cure the tire,
taking care that the tire goes
straight up without catching on
any surrounding part to prevent it
from flying forward during a colli-
sion or sudden braking.
Tightening torque:
34.7 ft·lbf (46.6 N·m, 4.8 kgf·m)
CAUTION
■Stowing the flat tire
Failure to follow steps listed under st owing the tire may result in damage
to the spare tire carrier and loss of the tire, which could result in serious
injury or death.
incorrect
correct