2017 TOYOTA RAV4 ad blue

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2. SETUP
RAV4_RAV4 HV_Navi+MM_OM0R007U_(U)
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PHONE
7
1Select“Delete Contacts” .
2Select the desired contact and select
“Delete”.
3Select“Yes” when the confirmation
screen appears.
■DELETING THE CONTACT IN A DIF-
FERENT WAY (FROM THE “Contact
Details” SCREEN)
1Display the phone top screen.
(→P.225)
2Select the “Contacts” ,“Call History”
tab or the “Favorites” tab and select
the desired contact.
3Select “Delete Contact” .
4Select“Yes” when the confirmation
screen appears.
DELETING THE CONTACT
DATA
For PBAP compatible Bluetooth
®
phones, this function is available when
“Automatic Transfer” is set to off.
( →P.242)
INFORMATION
● Multiple data can be selected and
deleted at the same time.
INFORMATION
●When a Bluetooth® phone is deleted,
the contact data will be deleted at the
same time.

253
RAV4_RAV4 HV_Navi+MM_OM0R007U_(U)
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PHONE
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3. WHAT TO DO IF...
1. TROUBLESHOOTING
When using the hands-free system with a Bluetooth® device
If there is a problem with the hands-free system or a Bluetooth® device, first check
the table below.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The hands-free sys-
tem or Bluetooth® de-
vice does not work.
The connected de-
vice may not be a
compatible
Bluetooth
® cellular
phone.
For a list of specific
devices which
operation has been
confirmed on this
system, check with
your Toyota dealer or
the following website:
http://www.toyota.com/
entune/
∗⎯
The Bluetooth® ver-
sion of the connect-
ed cellular phone
may be older than
the specified ver-
sion.Use a cellular phone
with Bluetooth® ver-
sion 2.0 or higher (rec-
ommended: Ver. 3.0
+EDR or higher).∗46

255
3. WHAT TO DO IF...
RAV4_RAV4 HV_Navi+MM_OM0R007U_(U)
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PHONE
7
A Bluetooth® connec-
tion cannot be made.
Another Bluetooth®
device is already
connected.
Manually connect the
cellular phone you wish
to use to this system.
⎯51
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.∗⎯
Automatic
Bluetooth® connec-
tion on this system
is set to off.
Set automatic
Bluetooth® connection
on this system to on
when the engine er> switch is in follow-
ing.
 Vehicles without a
smart key system
The engine switch is
turned to the “ACC” or
“ON” position.
Vehicles with a
smart key system
The engine
switch is turned to AC-
CESSORY or IGNI-
TION ON mode.
⎯55
SymptomLikely causeSolution
Page
Cellular
phoneThis
system

256
3. WHAT TO DO IF...
RAV4_RAV4 HV_Navi+MM_OM0R007U_(U)
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When making/receiving a call
“Unable to dial.
Please check your
phone.”
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.∗⎯
Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
∗50
SymptomLikely causeSolution
Page
Cellular phoneThis
system
A call cannot be
made/received.Your vehicle is in a
“No Service” area.Move to where “No
Service” no longer ap-
pears on the display.
⎯⎯
SymptomLikely causeSolution
Page
Cellular phoneThis
system

258
3. WHAT TO DO IF...
RAV4_RAV4 HV_Navi+MM_OM0R007U_(U)
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When using the Bluetooth® message function
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Messages cannot be
viewed.
Message transfer is
not enabled on the
cellular phone.
Enable message trans-
fer on the cellular
phone (approve mes-
sage transfer on the
phone).
∗⎯
Automatic transfer
function on this sys-
tem is set to off.Set automatic transfer
function on this system
to on.
⎯250
New message notifi-
cations are not dis-
played.
Notification of SMS/
MMS/E-mail recep-
tion on this system
is set to off.Set notification of SMS/
MMS/E-mail reception
on this system to on.
∗250
Automatic message
transfer function is
not enabled on the
cellular phone.Enable automatic
transfer function on the
cellular phone.
∗⎯

259
3. WHAT TO DO IF...
RAV4_RAV4 HV_Navi+MM_OM0R007U_(U)
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PHONE
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In other situations
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The Bluetooth® con-
nection status is dis-
played at the top of
the screen each time
the engine
switch is in following.
 Vehicles without
a smart key sys-
tem
The engine switch is
turned to the “ACC” or
“ON” position.
Vehicles with a
smart key system
The engine
switch is turned to
ACCESSORY or IG-
NITION ON
mode.
Connection confir-
mation display on
this system is set to
on.To turn off the display,
set connection confir-
mation display on this
system to off.
⎯54

260
3. WHAT TO DO IF...
RAV4_RAV4 HV_Navi+MM_OM0R007U_(U)
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∗: For details, refer to the owner’s manual that came with the cellular phone.
Even though all con-
ceivable measures
have been taken, the
symptom status does
not change.
The cellular phone
is not close enough
to this system.Bring the cellular
phone closer to this
system.⎯⎯
The cellular phone
is the most likely
cause of the symp-
tom.
Turn the cellular phone
off, remove and rein-
stall the battery pack,
and then restart the
cellular phone.
∗⎯
Enable the cellular
phone’s Bluetooth®
connection.
∗⎯
Stop the cellular
phone’s security soft-
ware and close all ap-
plications.
∗⎯
Before using an appli-
cation installed on the
cellular phone, careful-
ly check its source and
how its operation might
affect this system.
∗⎯
SymptomLikely causeSolution
Page
Cellular
phoneThis
system

339
1. Entune App Suite OVERVIEW
RAV4_RAV4 HV_Navi+MM_OM0R007U_(U)
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Entune App Suite
9
Perform the following actions.
In order to use Entune App Suite, the fol-
lowing actions must first be performed:
User registration with a service contract
(→ P.339)
 Download the Entune App Suite applica-
tion onto your cellular phone, and login to
the application. ( →P.340)
 Register the cellular phone that the
Entune App Suite application was down-
loaded to with the system. ( →P.340)
 Register a Bluetooth
® phone with the
hands-free system. (→ P.43)
 Download Entune App Suite applications
to the system. ( →P.342)
1Perform user registration at
http://www.toyota.com/entune/
.
PREPARATION BEFORE
USING Entune App Suite
SETUP REQUIRED TO USE
Entune App Suite
1User registration
2Download the Entune App Suite ap-
plication to your cellular phone.
3Register the cellul ar phone to the sys-
tem.
4Download Entune App Suite applica-
tions to the system.
USER REGISTRATION