Page 529 of 624
5298-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
8
When trouble arises
Chock the tires.
For vehicles with 16 inch
wheels, remove the wheel
ornament using the wrench.
To prevent damage, cover the tip
of the wrench with a rag.
Slightly loosen the wheel nuts
(one turn).
Replacing a flat tire
1
Flat tireWheel chock positions
FrontLeft-hand sideBehind the rear right-hand side tire
Right-hand sideBehind the rear left-hand side tire
RearLeft-hand sideIn front of the front right-hand side tire
Right-hand sideIn front of the front left-hand side tire
2
3
Page 530 of 624
5308-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
Turn the tire jack portion by
hand until the notch of the jack
is in contact with the jack point.
The jack point guides are located
under the rocker panel. They
indicate the jack point positions.
Raise the vehicle until the tire is
slightly raised off the ground.
Remove all the wheel nuts and
the tire.
When resting the tire on the
ground, place the tire so that the
wheel design faces up to avoid
scratching the wheel surface.
4A
5
6
Page 534 of 624

5348-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
■The compact spare tire
●The compact spare tire is identified by the label “TEMPORARY USE
ONLY” on the tire sidewall.
Use the compact spare tire temporarily, and only in an emergency.
●Make sure to check the tire inflatio n pressure of the compact spare tire.
( P. 561)
■After completing the tire change
The tire pressure warning system must be reset. ( P. 447)
■When using the compact spare tire
As the compact spare tire is not equipped with a tire pressure warning
valve and transmitter, lo w inflation pressure of the spare tire will not be
indicated by the tire pressure warning system. Also, if you replace the
compact spare tire after the tire pressure warning light comes on, the light
remains on.
■When the compact spare tire is equipped
The vehicle becomes lower when driving with the compact spare tire
compared to when driving with standard tires.
■If you have a flat front tire on a road covered with snow or ice
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and fit tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-
cle.
Fit tire chains to the front tires.
1
2
3
Page 537 of 624

537
PRIUS v_OM_OM47B23U_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If the hybrid system will not star t
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly.
* ( P. 539)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 80)
● There may be a malfunction in the immobilizer system.
* ( P. 8 3 )
● There may be a malfunction in the shift control system.
*
( P. 179, 494, 508)
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 538)
*: It may not be possible to shift the shift position other than P.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 541)
● The 12-volt battery terminal con nections may be loose or corroded.
( P. 442)
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 174)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 538 of 624

5388-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 541)
● One or both of the 12-volt batter y terminals may be disconnected.
( P. 442)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to st art the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Shift the shift position to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
4
Page 539 of 624

539
PRIUS v_OM_OM47B23U_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If the electronic key does not operate
properly
Use the mechanical key (P. 11 7 )
in order to perform the following
operations:
Locks all the doors
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
Ensure that the shift position is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that the smart key sys-
tem indicator light (green) turns on (vehicles without multi-informa-
tion display) or is shown on the multi-information display
(vehicles with multi-information display).
If communication between the electronic key and vehicle is
interrupted ( P. 133) or the electronic key cannot be used
because the battery is depleted, the smart key system and
wireless remote control cannot be used. In such cases, the
doors can be opened and the hybr id system can be started by
following the procedure below.
Locking and unlocking the doors
1
2
Starting the hybrid system
1
2
3
Page 542 of 624
5428-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
Connect the jumper cables according to the following procedure:Connect a positive jumper cabl e clamp to the exclusive jump
starting terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the exclusive
jump starting terminal and any moving parts, as shown in the
illustration.
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that le vel for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Maintain the engine speed of t he second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.3
1
2
3
4
4
5
Page 543 of 624

5438-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
8
When trouble arises
Make sure the “READY” indicator comes on. If the indicator light
does not come on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear tabs.
Once the hybrid system starts, have the vehicle inspected at your
Toyota dealer as soon as possible.
■ Starting the hybrid system when th e 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
■ When recharging or repl acing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off. If you are unsure what mode the power switch was
in before the 12-volt battery discharged, be especially careful when recon-
necting the 12-volt battery.
● If the 12-volt battery discharges while the shift position is in P, it may not be
possible to shift the shift position to other positions. In this case, the vehicle
cannot be towed without lifting both front wheels because the front wheels
will be locked. ( P. 486)
● When the 12-volt battery is reconnected, start the hybrid system and con-
firm that the shift position can be changed to each position using the shift
position indicator.
6
7
8