Page 489 of 624

4898-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
8
When trouble arises
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift position to N and release the parking brake.
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( P. 525)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelet, cables or chains. The towing eyelet,
cables or chains may become damaged, broken debris may hit people and
cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
●The towing eyelets are only for the vehicle equipped with them. Do not use
the towing eyelets for another vehicle, and do not use the towing eyelets
for this vehicle on another vehicle.
● Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
5
6
7
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 494 of 624

4948-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
Slip indicator lightIndicates a malfunction in:
• The VSC system;
• The TRAC system; or
• The hill-start assist control system
Have the vehicle inspected by your Toyota dealer
immediately.
The light will flash when the above systems and/or ABS
are operating.
(If equipped)
Parking lock system warnin g light (warning buzzer)
Indicates a malfunction in the shift control system
• In this situation, there is a possibility that the parking lock mechanism will not work. When parking, park the
vehicle on a flat surface and apply the parking brake
securely.
• The power switch may not be turned off. If this happens, applying the parking brake will enable the switch to be
turned off.
Have the vehicle inspected by your Toyota dealer
immediately.
(If equipped)
Parking lock system warnin g message (warning buzzer)
Indicates a malfunction in the shift control system when
the vehicle is stopped
• In this situation, there is a possibility that the parking
lock mechanism will not work. When parking, park the
vehicle on a flat surface and apply the parking brake
securely.
• The power switch may not be turned off. If this happens, applying the parking brake will enable the switch to be
turned off.
Have the vehicle inspected by your Toyota dealer
immediately.
(If equipped)
LED headlight warning light
Indicates a malfunction in the LED headlights The LED headlights will not normally illuminate when
there is a malfunction, however they may be able to illu-
minate depending on the nature of the problem.
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightWarning light/Details/Actions
Page 502 of 624
5028-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
Carrying out the corresponding action turns the warning light off.
NOTICE
■To ensure the tire pressure warning system operates properly
Do not install tires with different sp ecifications or makers, as the tire
pressure warning system may not operate properly.
Other warning light
Warning lightWarning light/Details/Actions
(if equipped)
Go to service warning light
Indicates that maintenance of the hybrid battery (traction
battery) cooling component is required
The filter may be clogged, the air intake vent may be
blocked or there may be a gap in the duct.
Have maintenance performed on the hybrid battery
(traction battery) cooling component at your Toyota
dealer.
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5048-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
Once3 times
(Flashes in yellow)
Smart key system
warning light
Indicates that a door
other than the driver’s
door has been opened
and closed with the
power switch in any
mode other than off
and the electronic key
outside of the detec-
tion area.
Confirm the loca-
tion of the elec-
tronic key.
OnceContinuous
(5 seconds)
(Flashes in yellow)
Smart key system
warning light
An attempt was made
to exit the vehicle with
the electronic key and
lock the doors without
first turning the power
switch off.
Turn the power
switch off and
lock the doors
again.
Once(Flashes in
yellow for 15 seconds)
Smart key system
warning light
Indicates that the elec-
tronic key is not
present when attempt-
ing to start the engine.
Confirm the loca-
tion of the elec-
tronic key.
9 times
(Flashes in yellow)
Smart key system
warning light
An attempt was made
to drive when the regu-
lar key was not inside
the vehicle.
Confirm that the
electronic key is
inside the vehicle.
InteriorbuzzerExterior buzzerWarning lightWarning light/DetailsCorrection procedure
Page 505 of 624
5058-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
8
When trouble arises
Once(Flashes in
yellow for 15 seconds)
Smart key system
warning light
Indicates that the elec-
tronic key battery is
low.
Replace the bat-
tery. (P. 464)
Once(Flashes in
yellow for 15 seconds)
Smart key system
warning light
Indicates a malfunc-
tion in the smart key
system.Have the vehicle
inspected by your
Toyota dealer
immediately.
Once(Flashes in
yellow for 30 seconds)
Smart key system
warning light
• When the doors were
unlocked with the
mechanical key and
then the power switch
was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not be detected
in the vehicle even
after the power switch
was pressed two con-
secutive times.
Touch the elec-
tronic key to the
power switch
while depressing
the brake pedal.
InteriorbuzzerExterior buzzerWarning lightWarning light/DetailsCorrection procedure
Page 508 of 624

5088-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
Indicates that the hybrid battery (traction battery)
power has dropped because a long period of time
has elapsed after shifting the shift position to NA buzzer also sounds.
Restart the hybrid system when starting
the vehicle.
Indicates a malfunction in the shift control system
In this situation, there is a possibility that the
parking lock mechanism will not work. When
parking, park the vehicle on a flat surface and
apply the parking brake securely. Also, it may
not be possible to turn the power switch off. If
this happens, applying the parking brake will
enable the switch to be turned off. A buzzer
also sounds.
Have the vehicle inspected by your Toyota
dealer.
Indicates a malfunction in the hybrid system
A buzzer also sounds.
Immediately stop the vehicle in a safe place
and contact your Toyota dealer.
Indicates that the hybrid battery (traction battery)
is low A buzzer also sounds.
When stopping the vehicle for a long
period of time, shift the shift position to P.
The battery cannot be charged with the
shift position in N.
(If equipped)
Indicates that the radar cruise control sensor is
dirty or covered with ice
A buzzer also sounds.
Clean the sensor.
Warning messageDetails/Actions
(Flashes)
(Flashes)
Page 514 of 624

5148-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
Insufficient 12-volt battery charge The parking lock mechanism may not function.
The hybrid system may not be able to start.
The power switch may not be able to be turned
off. In this case, the power switch may be
turned off by applying the parking brake.
After charging the 12-volt battery, the message
may continue to be displayed until the shift
position is changed from P.
A buzzer also sounds.
When parking, choose a level location and
apply the parking brake securely.
Maintain the hybrid system operation state
for approximately 15 minutes or more to
recharge the 12-volt battery.
The hybrid system will not start: Start the
hybrid system by following the “If the
12-volt battery is discharged” procedure
(P. 541).
If the message does not disappear: The
12-volt battery may be deteriorating.
The 12-volt battery may be discharged if
this continues. Have the 12-volt battery
inspected at your Toyota dealer.
Shift control system malfunction
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
• The hybrid system may not be able to start.
• The parking lock mechanism may not func- tion. When parking, choose a level location
and apply the parking brake securely.
• The power switch may not be able to be turned off. In this case, the power switch
may be turned off by applying the parking
brake.
Shift control system malfunction A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer immediately. If not inspected, vehi-
cle systems may stop operating normally.
Warning messageDetails/Actions
Page 516 of 624
5168-2. Steps to take in an emergency
PRIUS v_OM_OM47B23U_(U)
Carrying out the corresponding action turns the messages off.
Other displayed messages
Displayed messageDetails/Actions
Maintenance of the hybrid battery (traction bat-
tery) cooling component is required
The filter may be clogged, the air intake vent
may be blocked or there may be a gap in the
duct.
Have maintenance performed on the hybrid
battery (traction batt ery) cooling compo-
nent at your Toyota dealer.
Indicates that the EV drive mode is not available*
The reason the EV drive mode is not available
(the vehicle is idling, battery charge is low,
speed is higher than the EV drive mode operat-
ing speed range, accelerator pedal is
depressed too much) may be displayed.
A buzzer also sounds.
Use the EV drive mode when it becomes
available.