
PRIUS PRIME_OM_OM47A88U_(U)
4936-1. Using the air conditioning system and defogger
6
Interior features
■Heating
●In HV mode, the gasoline engine may operate in order to exhaust heat from
the engine coolant via the heater.
● In EV mode, heating is done by a heat pump system.
• When the outside temperature is low or it is snowing, compared to con-
ventional vehicles, heating may be less effective and warm air may not
come out.
• If frost has formed on the outside heat exchanger, the heating perfor- mance will decline. The frost can be removed from the outside heat
exchanger by operating the Remote Air Conditioning System before driv-
ing ( →P. 509). When frosted over, the heating operation of the Remote
Air Conditioning System starts after defrosting.
• When is turned on, the heating is controlled optimally. Therefore, the set heating performance may not be achieved even if the fan speed
setting is increased.
● In the following situations the gasoline engine may operate in order to
exhaust heat from the engine coolant via the heater even in EV mode.
• The outside temperature is approximately -10 °C or low
• is operating
■ Using automatic mode
Fan speed is adjusted automatically according to the temperature setting and
the ambient conditions.
Therefore, the fan may stop for a while until warm or cool air is ready to flow
immediately after is pressed.
■ Water droplets during air conditioning operation• When the outside heat exchanger is
frosted over, fan speed declines and it
may become harder to heat the inte-
rior. However, it is not a malfunction.
In this situation, the air temperature
from the outlets may not change even
though the set temperature is raised.
The outside heat exchanger, accumulator
and air conditioning piping may incur con-
densation or frost may form. During or
after the air conditioning operation, water
droplets may fall from the vehicle. How-
ever, it is not a malfunction.
Outside heat exchanger
Outside heat exchanger
Accumulator

5046-1. Using the air conditioning system and defogger
PRIUS PRIME_OM_OM47A88U_(U)
■Heating
●In HV mode, the gasoline engine may operate in order to exhaust heat from
the engine coolant via the heater.
● In EV mode, heating is done by a heat pump system.
• When the outside temperature is low or it is snowing, compared to con-
ventional vehicles, heating may be less effective and warm air may not
come out.
• If frost has formed of the outside heat exchanger, the heating perfor- mance will decline. The frost can be removed from the outside heat
exchanger by operating the Remote Air Conditioning System before driv-
ing ( →P. 509). When frosted over, the heating operation of the Remote
Air Conditioning System starts after defrosting.
• When is turned on, the heating is controlled optimally. There- fore, the set heating performance may not be achieved even if the fan
speed setting is increased.
● In the following situations the gasoline engine may operate in order to
exhaust heat from the engine coolant via the heater even in EV mode.
• The outside temperature is extremely low
• is operating
■ Using automatic mode
Fan speed is adjusted automatically according to the temperature setting and
the ambient conditions.
Therefore, the fan may stop for a while until warm or cool air is ready to flow
immediately after is pressed.
■ Water droplets during air conditioning operation• When the outside heat exchanger is
frosted over, fan speed declines and it
may become harder to heat the inte-
rior. However, it is not a malfunction.
In this situation, the air temperature
from the outlets may not change even
though the set temperature is raised.
The outside heat exchanger, accumulator
and air conditioning piping may incur con-
densation or frost may form. During or
after the air conditioning operation, water
droplets may fall from the vehicle. How-
ever, it is not a malfunction.
Outside heat exchanger
Outside heat exchanger
Accumulator

PRIUS PRIME_OM_OM47A88U_(U)
5116-1. Using the air conditioning system and defogger
6
Interior features
■Security feature
Any unlocked doors will be automatically locked when the system is operat-
ing. The buzzer sounds and the emergency flashers flash to indicate that the
doors have been locked or the system has been turned off.
(The doors locked: Once; The system turned off: Twice)
■ Conditions affecting operation
→P. 281
■ When using the Remote Air Conditioning System
A charging message will be displayed on the multi-information display. Differ-
ent messages will be displayed depending on when the Remote Air Condi-
tioning System was started (after charging or during charging).
■ While the Remote Air Conditioning System is operating
●Depending on the operating condition of the Remote Air Conditioning Sys-
tem, the electric fan may spin and an operating noise may be heard. How-
ever, this does not indicate a malfunction.
● The Remote Air Conditioning System may stop operating temporarily if
other features that use electricity (for example, the seat heater, lights, wind-
shield wipers) are in operation or if the charge level of the 12-volt battery
becomes low.
● The headlights, windshield wiper, combination meter, etc. will not operate
while the Remote Air Conditioning System is operating.
■ Electronic key battery depletion
→P. 264
■ When the electronic key battery is fully depleted
→P. 627
■ Customization
Setting (e.g. Operation using “A/C” on the wireless remote control) can be
changed. (Customizable features →P. 732)
■ Smartphone-linked op eration (vehicles with 11.6-inch display)
After applying to Entune, it is possible to use the smartphone application to
operate the Remote Air Conditioning System.
For details about Entune, refer to http://www.toyota.com/entune/.

PRIUS PRIME_OM_OM47A88U_(U)
5336-4. Using the other interior features
6
Interior features
■Using the wireless chargerPress the power supply
switch of the wireless char-
ger.
Switches on and off with each
press of the power supply
switch.
When turned on, the operation
indicator light (green) comes on.
Even with the hybrid system off,
the on/off state of the power
supply switch is memorized.
Place the charging side of
the portable device down.
When charging, the operation
indicator light (orange) comes
on.
If charging is not occurring, try
placing the portable device as
close to the center of the
charging area as possible.
When charging is complete, the operation indicator light (green) comes
on.
●Recharging function
• When charging is complete and after a fixed time in the charge suspension state, charging restarts.
• When the portable device is mov ed, charging is stopped for a
moment and then it restarts.
1
2

534
PRIUS PRIME_OM_OM47A88U_(U)
6-4. Using the other interior features
■Lighting conditions of operation indicator light
*: Depending on the portable device, there are cases where the operation
indicator light will continue being lit up orange even after the chargin\
g is
complete.
● When the operation indicator light flashes
When an error occurs, the operat ion indicator light flashes an
orange color. Handle the error based on the following table.
Operation indicator lightConditions
Turning offWhen the Wireless charger power supply is
off
Green (comes on)On Standby (charging possible state)
When charging is complete*
Orange (comes on)
When placing the portable device on the
charging area (detecting the portable device)
Charging
Operation indicator lightSuspected causesHandling method
Flashing repeatedly
once every second
(Orange)Vehicle to charger com-
munication failure.Contact your Toyota
dealer.
Repeatedly flashes
3 times continuously
(Orange)
A foreign substance is
between the portable
device and charge area.
Remove the foreign
substance from
between portable
device and the charge
area.
The portable device is
out of sync due to the
device being shifted from
its position.Place the portable
device near the center
of the charge area.
Repeatedly flashes
4 times continuously
(Orange)Temperature rising
within the wireless char-
ger.Stop charging at once
and start charging
again after for a while.

PRIUS PRIME_OM_OM47A88U_(U)
5356-4. Using the other interior features
6
Interior features
■The wireless charger can be operated when
The power switch is in ACCESSORY or ON mode.
■ Usable portable devices
Qi standard wireless charge standard can be used on compatible devices.
However, not all Qi standard devices and compatibility are guaranteed.
Starting with mobile phones and smart phones , it is aimed for low power elec-
trically supplied portable devices of no more than 5W.
■ When covers and accessories are attached to portable devices
Do not charge in situations where cover and accessories not able to handle
Qi are attached to the portable device. Depending on the type of cover and
accessory, it may not be possible to charge. When charging is not performed
even with the portable device placed on the charge area, remove the cover
and accessories.
■ While charging, noise enters the AM radio
Turn off the wireless charger and confirm that the noise has decreased. If the
noise decreases, continuously pushing the power supply switch of the wire-
less charger for 2 seconds, the frequency of the charger can be changed and
the noise can be reduced.
Also, on that occasion, the operation indicator light will flash orange 2 times.
■ Important points of the wireless charger
●If the electronic key cannot be detected within the vehicle interior, charging
cannot be done. When the door is opened and closed, charging may be
temporarily suspended.
● When charging, the wireless charging device and portable device will get
warmer, however this is not a malfunction.
When a portable device gets warm while charging, charging may stop due
to the protection function on the portable device side. In this case, when the
temperature of the portable device drops significantly, charge again.
■ Operation sounds
When the power supply is turned on, while searching for the portable device a
sound will be produced, however this is not a malfunction.

643
PRIUS PRIME_OM_OM47A88U_(U)
8When trouble arises
8-1. Essential informationEmergency flashers .......... 644
If your vehicle has to be stopped in an
emergency ...................... 645
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 646
If you think something is wrong .............................. 652
If a warning light turns on or a warning buzzer
sounds ............................ 653
If a warning message is displayed......................... 663
If you have a flat tire.......... 671
If the hybrid system will not start ........................... 688
If the electronic key does not operate properly........ 690
If the 12-volt battery is discharged ...................... 694
If your vehicle overheats ... 700
If the vehicle becomes stuck ............................... 705

6558-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
8
When trouble arises
Slip indicator lightIndicates a malfunction in:
• The VSC system;
• The TRAC system; or
• The hill-start assist control system
→ Have the vehicle inspected by your Toyota dealer
immediately.
The light will flash when the ABS, VSC or TRAC system is
operating.
High coolant temperat ure warning light
• When the light flashes:
Indicates that the engine coolant temperature is too high
The light changes from a flashing to a solid light when
the temperature further increases
→ Immediately stop the vehicle in a safe place. ( →P. 700)
• When the light comes on without flashing: Indicates a malfunction in the exhaust heat recirculator
system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
(If equipped)
ICS OFF indicator
Indicates a malfunction in the Intelligent Clearance Sonar
function
→ Have the vehicle inspected by your Toyota dealer.
The warning light will operate as follows, even when the
system is not malfunctioning:
• The light will come on when the Intelligent Clearance Sonar function is turned off ( →P. 431)
• The light will come on when the Intelligent Clearance Sonar function is operating ( →P. 435)
• The light will flash when the system cannot be temporar- ily used ( →P. 439)
Open door warning light (warning buzzer)*3
Indicates that a door is not fully closed
→ Check that all the doors are closed.
Low fuel level warning light
Indicates that remaining fuel is approximately 1.7 gal.
(6.4 L, 1.4 Imp.gal.) or less
→ Refuel the vehicle.
Warning lightWarning light/Details/Actions