Page 637 of 784
PRIUS PRIME_OM_OM47A88U_(U)
6377-3. Do-it-yourself maintenance
7
Maintenance and care
Remove the cover end and
pull the cover toward the
front of the vehicle to make a
gap between the cover and
rear bumper.
Remove the clip inside of the cover, and remove the cover.
Pull out the center portion of
the clip to unlock using a flat-
head screwdriver, and then
pull it to remove.
Turn the bulb base counter-
clockwise, and then remove
the light bulb.
To remove the light bulb, insert a
hand from the gap between the
rear tire and rear bumper.
3
4
5
Page 638 of 784
638
PRIUS PRIME_OM_OM47A88U_(U)
7-3. Do-it-yourself maintenance
Install a new light bulb then
install the bulb base to the
light unit by inserting it and
turning the bulb base clock-
wise.
Reinstall the cover to the its original position, and attach the clip
inside of the cover.
Attach the clip on the cover,
then press the center portion
of the clip to lock.
Reinsert the cover end to the
rear bumper.
Make sure to secure the 2 tabs
on the cover end.
6
7
8
Page 639 of 784
PRIUS PRIME_OM_OM47A88U_(U)
6397-3. Do-it-yourself maintenance
7
Maintenance and care
Reinsert the 3 clips to the upper portion of the cover.
Turn the clip cl ockwise to lock.
Attach the clip on the cover, and then press the center portion
of the clip to lock.
Attach the clip on the cover, and then press the center portion
of the clip to lock.
Reinsert the 2 clips to the lower portion of the cover.
Attach the clip on the cover,
and then press the center
portion of the clip to lock.9
1
2
3
10
Page 641 of 784

PRIUS PRIME_OM_OM47A88U_(U)
6417-3. Do-it-yourself maintenance
7
Maintenance and care
WARNING
■Replacing light bulbs
● Be sure to stop the hybrid system and turn off the lights. Do not attempt to
replace the bulb immediately after turning off the lights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of the light bulb with bare hands. When it is
unavoidable to hold the glass portion, use and hold with a clean dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or crack.
● Fully install light bulbs and any parts used to secure them. Failure to do so
may result in heat damage, fire, or water entering the headlight unit. This
may damage the headlights or cause condensation to build up on the lens.
● Do not attempt to repair or disassemble light bulbs, connectors, electric
circuits or component parts.
Doing so may result in death or serious injury due to electric shock.
● Do not replace the right-hand back-up light immediately after the vehicle
has been driven.
After the vehicle has been driven the exhaust pipe will be extremely hot,
and touching the exhaust pipe may result in burns.
● Use gloves and other protection to prevent injuries on vehicle parts.
There is the danger of being injured on the edges of parts.
■ To prevent damage or fire
● Make sure bulbs are fully seated and locked.
● Check the wattage of the bulb before installing to prevent heat damage.
Page 646 of 784

646
PRIUS PRIME_OM_OM47A88U_(U)
8-2. Steps to take in an emergency
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked due
to the parking lock. Contact your Toyota dealer or commercial towing
service.
●There is a malfunction in the shift control system. ( →P. 327, 669)
● There is a malfunction in the immobilizer system. ( →P. 75)
● There is a malfunction in the smart key system. ( →P. 690)
● The 12-volt battery is discharged. ( →P. 694)
The following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer or commercial towing service before tow-
ing.
● The hybrid system warning messa ge is displayed and the vehicle
does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is not possibl e to be towed by another vehicle
Situations when it is necessary to contact dealers before towing
Page 650 of 784

6508-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( →P. 610)
■ Towing eyelet installation hole on the rear of the vehicle
The hole is equipped for fastening the
vehicle while shipping. Your vehicle can-
not tow another vehicle.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
● The towing eyelets are only for the vehicle equipped with them. Do not use
the towing eyelets for another vehicle, and do not use the towing eyelets
for this vehicle on another vehicle.
● Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 665 of 784

6658-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
8
When trouble arises
■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■ System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.
●“Antilock Brake System Malfunction Visit Your Dealer”:
The ABS warning light comes on. ( →P. 654)
● “Braking Power Low Visit Your Dealer”:
The brake system warning light (yellow) will come on. ( →P. 653)
● Indicates that a door is not fully closed while the vehicle is stopped.:
The Open door warning light comes on. ( →P. 655)
■ If “Visit Your Dealer” is shown
The system or part shown on the multi-information display is malfunctioning.
Have the vehicle inspected by your Toyota dealer.
■ If a message about an operation is shown
●If a message about an operation of the accelerator pedal or brake pedal is
shown
A warning message about an operation of the brake pedal may be shown
while the driving assist systems such as PCS (Pre-Collision System) or the
dynamic radar cruise control with full-speed range is operating. If a warning
message is shown, be sure to decelerate the vehicle or follow an instruction
shown on the multi-information display.
● A warning message is shown when Drive-Start Control, Brake Override Sys-
tem or Intelligent Clearance Sonar (if equipped) operates ( →P. 308, 308,
435). Follow the instructions on the multi-information display.
● If a message about an operation of the power switch is shown
An instruction for operation of the power switch is shown when the incorrect
procedure for starting the hybrid system is performed or the power switch is
operated incorrectly. Follow the instructions shown on the multi-information
display to operate the power switch again.
● If a message about a shift operation is shown
To prevent the shift position from being selected incorrectly or the vehicle
from moving unexpectedly, the shift position may be changed automatically
(→P. 332) or shift operation may be required. In this case, change the shift
position following the instructions on the multi-information display.
● If a message or image about an open/close state of a part or replenishment
of a consumable is shown
Confirm the part indicated by the multi-information display or a warning light,
and then perform the coping method such as closing the open door or
replenishing a consumable.
Page 667 of 784

6678-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47A88U_(U)
8
When trouble arises
■If “Shift System Malfunction See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the sys-
tem inspected by your Toyota dealer.
The system may not operate properly.
■ If “Low 12-Volt Battery Apply Parking Brake Securely While Parking See
Owner’s Manual” is shown
Indicates that the 12-volt battery charge is insufficient. Charge or replace the
12-volt battery.
● When the message is shown, the hybrid system may not start or the shift
position may not be changed normally. (Coping method: →P. 669)
● After charging the 12-volt battery, the message may not go off until the shift
position is changed from P.
■ If “Shifting Unavailable Low 12-Volt Battery See Owner’s Manual” is
shown
Indicates that the shift position cannot be changed because the voltage of the
12-volt battery drops. Charge or replace the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: →P. 694)
■ If “Hybrid System Overheated. Re duced Output Power.” is shown
The message may be shown when driving under severe operating conditions.
(For example, when driving up a long steep hill or driving up a steep hill in
reverse.)
Coping method: →P. 700
■ If “Maintenance required for Traction battery cooling parts See owner’s
manual” is shown
There is a possibility that the filter may be clogged, the air intake vent may be
blocked or there may be a gap in the duct.
● When the air intake vents or filters are dirty, clean them by the procedures
on P. 562.
● When the air intake vents or filters are not dirty and the warning message is
shown, have the vehicle inspected at your Toyota dealer.
■ If “Hybrid Battery Low. Shift Ou t of to Recharge.” is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low.
As the hybrid battery (traction battery) can not be charged when the shift
position is in N, when stopped for long periods of time shift the shift position to
P.
■ If “Hybrid Battery Low Hybrid Syst em Stopped Shift to and Restart”
is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low, because vehicle has been shifted to N for a long period of
time.
When operating the vehicle, shift to P and restart the hybrid system.