Page 681 of 744

6818-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 616)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 8 1 )
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 329)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 708)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 281)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the win-
dow.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window.
3
Page 686 of 744

6868-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
WARNING
■When removing the 12-volt battery terminals
Always remove the negative (-) terminal first. If the positive (+) terminal con-
tacts any metal in the surrounding area when the positive (+) terminal is
removed, a spark may occur, leading to a fire in addition to electrical shocks
and death or serious injury.
■ Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
■ 12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:
● When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.
Page 688 of 744

6888-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
If your vehicle overheats
■If the high coolant temperature warning light comes on or
flashes
Stop the vehicle in a safe place and turn off the air conditioning
system, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has cooled down sufficiently, inspect the
hoses and radiator core (radiator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant
leaks, immediately contact
any authorized Toyota dealer
or repairer, or another duly
qualified and equipped pro-
fessional.
The following may indicate that your vehicle is overheating.
● The high coolant temperature warning light (P. 644) comes on
or flashes, or a loss of hybrid system power is experienced. (For
example, the vehicle speed does not increase.)
● “Hybrid System Overheated” is shown on the multi-information
display.
● Steam comes out from under the hood.
Correction procedures
1
2
3
1
2
Page 691 of 744

6918-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system again and check if “Hybrid System
Overheated” is shown on the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact any authorized Toyota dealer
or repairer, or another duly qualified and equipped professional.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle may
be driven normally.
However, if the message appears again frequently, contact any autho-
rized Toyota dealer or repairer, or another duly qualified and equipped
professional.
WARNING
■ To prevent an accident or injury when inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the “Accessory”,
“Ignition ON” or mileage display ( P. 208) on the main display and the
“READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fans may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the coolant reservoir caps while the hybrid system and radi-
ator are hot.
High temperature steam or coolant could spray out.
6
Page 694 of 744
6948-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When changing the shift position
Be careful not to change the shift position with the accelerator pedal
depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■ To avoid damage to the hybrid transmission and other components
● Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Page 711 of 744
7119-2. Customization
PRIUS PHV_OM_OM47A89E_(EE)
9
Vehicle specifications
■Power windows (P. 307)
■Reverse warning buzzer (P. 336)
■Turn signal lever (P. 339)
FunctionDefault
settingCustomized
setting
Mechanical key linked opera-
tion (open)Off On – – O
Mechanical key linked opera-
tion (close)Off On – – O
Wireless remote control linked
operation (open)Off On – – O
Wireless remote control linked
operation (close)Off On – – O
Mechanical key, wireless
remote control linked opera-
tion signal (buzzer)On Off – – O
123
FunctionDefault
settingCustomized
setting
Signal (buzzer) when the shift
position is in RSingleIntermittent––O
123
FunctionDefault
settingCustomized
setting
Times of flashing of the lane
change signal flashers3Off
––O 5
7
123
Page 716 of 744

7169-2. Customization
PRIUS PHV_OM_OM47A89E_(EE)
■In the following situations, customize mode in which the settings can be
changed through the multi-information display will automatically be
turned off.
● The power switch is turned off.
● The vehicle begins to move while the customize mode screen is displayed.
■Charge settings
■Maintenance system
WARNING
■ Cautions during customization
As the hybrid system needs to be operating during customization, ensure
that the vehicle is parked in a place with adequate ventilation. In a closed
area such as a garage, exhaust gases including harmful carbon monoxide
(CO) may collect and enter the vehicle. This may lead to death or a serious
health hazard.
NOTICE
■ During customization
To prevent 12-volt battery discharge, ens ure that the hybrid system is oper-
ating while customizing features.
Charge scheduleSetting the charging timer: P. 166
Charge currentChanging the upper limit of the charging cur-
rent: P. 137
Traction battery heaterSetting “Traction Battery Heater” on/off:
P. 142
Tire pressure warning
system
Initializing the tire pressure warning system:
P. 581
Page 717 of 744
7179-3. Initialization
PRIUS PHV_OM_OM47A89E_(EE)
9
Vehicle specifications
Items to initialize
The following items must be initialized for normal system opera-
tion after such cases as the 12-volt battery being reconnected,
or maintenance being performed on the vehicle:
ItemWhen to initializeReference
Power window• When functioning abnormallyP. 308
Intelligent Clearance Sonar
(if equipped)• After reconnecting or chang-
ing the 12-volt batteryP. 453
S-IPA (Simple Intelligent
Parking Assist System) (if
equipped)• After reconnecting or chang-
ing the 12-volt batteryP. 481
Tire pressure warning sys-
tem
• When rotating the tires on
vehicles with differing front
and rear tire inflation pres-
sures
• When changing the tire infla-
tion pressure by changing
traveling speed or load
weight, etc.
P. 581