2017 TOYOTA MIRAI tow

359
8When trouble arises
MIRAI_OM_USA_OM62023U8-1. Essential information
Emergency flashers .......... 360
If your vehicle has to be stopped in an
emergency ...................... 361
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 362
If you think something is wrong .............................. 368
If a warning light turns on or a warning buzzer
sounds ............................ 369
If a warning message is displayed......................... 376
If you have a flat tire.......... 381
If the fuel cell system will not start ..................... 396
If the electronic key does not operate properly........ 398
If the 12-volt battery is discharged ................... 401
If your vehicle overheats ........................ 406
If the vehicle becomes stuck ............................... 412

3628-2. Steps to take in an emergency
MIRAI_OM_USA_OM62023U
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked due
to the parking lock. Contact your Toyota dealer or commercial towing
service.
●There is a malfunction in the shift control system. ( →P. 378)
● There is a malfunction in the immobilizer system. ( →P. 72)
● There is a malfunction in the smart key system. ( →P. 398)
● The 12-volt battery is discharged. ( →P. 401)
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is not possibl e to be towed by another vehicle

3638-2. Steps to take in an emergency
MIRAI_OM_USA_OM62023U
8
When trouble arises
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The fuel cell system warning message shows on the multi-informa-
tion display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the front wheels.

3648-2. Steps to take in an emergency
MIRAI_OM_USA_OM62023U
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for short distance at under 3 mph (5 km/h).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drivetrain, axles, steering and brakes must be in
good condition.
Using a flatbed truck
Front
Emergency towing

3658-2. Steps to take in an emergency
MIRAI_OM_USA_OM62023U
8
When trouble arises
Take out the towing eyelet. (→P. 339,382)
Remove the eyelet cover us ing a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver and the
vehicle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the fuel cell system.
If the fuel cell system does not start, turn the power switch to ON mode\
.
Shift the shift position to N and release the parking brake.
Emergency towing procedure
1
2
FrontRear
3
4
5
6
7

3668-2. Steps to take in an emergency
MIRAI_OM_USA_OM62023U
■While towing
If the fuel cell system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in trunk. ( →P. 339, 382)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

3678-2. Steps to take in an emergency
MIRAI_OM_USA_OM62023U
8
When trouble arises
NOTICE
■To prevent damage to the vehicle wh en towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.

3828-2. Steps to take in an emergency
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Location of the emergency tire puncture repair kit, tools and jack
Wheel nut wrench
Towing eyelet
Emergency tire puncture
repair kit
*: Use of the jack ( →P. 341)
Jack handle
Jack
*