6428-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is stopped.
(Vehicles with Stop & Start system: except when the engine is stopped by
the Stop & Start system.)
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When recharging or replacing the battery
●Vehicles with a smart key system: In some cases, it may not be possible to
unlock the doors using the smart key system when the battery is dis-
charged. Use the wireless remote control or the mechanical key to lock or
unlock the doors.
● Vehicles with a smart key system: The engine may not start on the first
attempt after the battery has recharged but will start normally after the sec-
ond attempt. This is not a malfunction.
● Vehicles with a smart key system: The engine switch mode is memorized by
the vehicle. When the battery is reconnected, the system will return to the
mode it was in before the battery was discharged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
● Vehicle with power back door: The power back door must be initialized.
(→P. 692)
● Vehicles with Stop & Start system: After the battery terminals have been dis-
connected then reconnected or the battery has been replaced, the Stop &
Start system may not automatically stop the engine for approximately 5 to
60 minutes.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
■ When exchanging the battery (veh icles with Stop & Start system)
Use a genuine battery specifically designed for use with a Stop & Start sys-
tem or equivalent. If an unsupported battery is used, Stop & Start system
functions may be restricted to protect the battery. Also, battery performance
may decrease and the engine may not be able to restart. Contact your Toyota
dealer for details.
6919-2. Customization
9
Vehicle specifications
HIGHLANDER_U (OM0E017U)
■Vehicle customization
●When the smart key system is off, the entry unlock function cannot be cus-
tomized.
● When the doors remain closed after unlocking the doors and the timer act\
i-
vated automatic door lock function activates, signals will be generated in
accordance with the operation buzzer volume and operational signal (Emer-
gency flashers) function settings.
■ Changing of the power back door opening angle (if equipped)
The opening angle setting can be changed through operation of either the
power back door switch or the audio system screen.
However, if the engine switch is on and the power back door switch is used to
change the opening angle setting, the changed opening angle will not be
reflected on the audio system screen until the engine switch is turned off and
then on again.
■ When customizing on the audio system screen
Stop the vehicle in a safe place, apply the parking brake, and shift the shift
lever to P. Also, to prevent battery discharge, leave the engine running while
customizing the features.
WARNING
■ During customization
As the engine needs to be running during customization, ensure that the
vehicle is parked in a place with adequate ventilation. In a closed area such
as a garage, exhaust gases including harmful carbon monoxide (CO) may
collect and enter the vehicle. This may lead to death or a serious health
hazard.
NOTICE
■During customization
To prevent battery discharge, ensure that the engine is running while cus-
tomizing features.
708
HIGHLANDER_U (OM0E017U)
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. ( →P. 1 1 1 )
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (→P. 114)
●Is the key battery weak or depleted? ( →P. 549)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( →P. 222)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( →P. 111, 144)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 120)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
709What to do if... (Troubleshooting)
HIGHLANDER_U (OM0E017U)
●Is the shift lever in P? (→P. 218)
●Is the steering wheel unlocked? ( →P. 218)
●Is the battery discharged? (→P. 638)
●Did you press the engine switch while firmly depressing the brake pedal?
(→P. 221)
●Is the shift lever in P? ( →P. 223)
●Is the electronic key anywhere detectable inside the vehicle?
(→P. 142)
●Is the steering wheel unlocked? ( →P. 224)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way.
(→P. 636)
●Is the battery discharged? ( →P. 638)
If you think something is wrong
The engine does not start
(vehicles without a smart key system)
The engine does not start
(vehicles with a smart key system)
715Alphabetical index
HIGHLANDER_U (OM0E017U)
Alarm .......................................... 82Alarm ...................................... 82
Warning buzzer............. 581, 591
All-wheel drive system ............ 330
Anchor brackets ........................ 65
Antennas (smart key system)................................... 141
Anti-lock Brake System
(ABS) ...................................... 331 Function ................................ 331
Warning light ......................... 581
Armrest ..................................... 478
Assist grips .............................. 479
Audio input............................... 355
Automatic High Beam ............. 239
Automatic light control system .................................... 235
Automatic transmission.......... 227 If the shift lever cannot be shifted from P ..................... 231
S mode ................................. 229
AUX port ................................... 355
Auxiliary boxes ................ 465, 468 Back door ................................ 123
Back-up lights
Replacing light bulb .............. 556
Wattage ................................ 663
Battery ...................................... 527
Battery checking ................... 527
If the vehicle has discharged battery ................................ 638
Preparing and checking before winter ...................... 339
Bluetooth
®
Entune Audio ................ 396, 397
Hands-free system (for cellular phone) ............. 384
Bottle holders .......................... 462
Brake Fluid ...................................... 659
Parking brake ....................... 234
Warning light......................... 581
Brake assist ............................. 331
Break-in tips ............................ 187
Brightness control Instrument panel light
control .................................. 93
BSM (Blind Spot Monitor) ....... 316 Blind Spot Monitor function............................... 321
Rear Cross Traffic Alert function............................... 324
B
716Alphabetical index
HIGHLANDER_U (OM0E017U)
Care................................... 500, 504Aluminum wheels.................. 501
Exterior ................................. 500
Interior................................... 504
Seat belts .............................. 505
Cargo hooks............................. 467
CD player .................................. 369
Chains....................................... 341
Child restraint system ............... 61 Booster seats, definition ......... 62
Booster seats, installation ....... 73
Convertible seats, definition ............................... 62
Convertible seats,
installation ............................ 69
Front passenger occupant classification syst em............. 53
Infant seats, definition ............. 62
Infant seats, installation .......... 69
Installing CRS with LATCH anchors .................... 67
Installing CRS with seat belts ...................................... 69
Installing CRS with top tether strap ........................... 75 Child safety ................................ 60
Airbag precautions.................. 43
Back door precautions .......... 129
Battery precautions....... 528, 643
Child restraint system ............. 61
Glass hatch precautions ....... 138
How your child should wear the seat belt.......................... 36
Installing child restraints ......... 65
Moon roof precautions .......... 179
Panoramic moon roof precautions......................... 184
Power window lock switch .... 173
Power window precautions ... 175
Rear door child-protectors .... 120
Removed electronic key battery precautions............. 551
Seat belt extender precautions........................... 39
Seat belt precautions .............. 38
Seat heater precautions ....... 455
C
718Alphabetical index
HIGHLANDER_U (OM0E017U)
DoorsAutomatic door locking
and unlocking system ......... 120
Back door.............................. 123
Door lock............................... 115
Door windows ....................... 172
Open door warning buzzer ... 118
Outside rear view mirrors...... 170
Rear door child-protector ...... 120
Side doors............................. 115
Warning message ................. 593
Downhill assist control system (DAC)......................... 337
Driver’s seat position
memory .................................. 158
Driving ...................................... 186 Break-in tips .......................... 187
Correct driving posture ........... 28
Procedures ........................... 186
Winter drive tips .................... 339
Dynamic radar cruise control .................................... 285 Constant speed control
mode .................................. 293
Vehicle-to-vehicle distance control mode....................... 291
Dynamic Torque Control
AWD system .......................... 332 Eco Driving Indicator .............. 102
EDR (Event data recorder)........ 10
Electric Power Steering
(EPS) ...................................... 332 Function ................................ 332
Warning light......................... 582
Electronic key .......................... 108 Battery-saving function ......... 143
If the electronic key does not
operate properly ................. 635
Replacing the battery............ 549
Emergency flashers ................ 572
Emergency, in case of If a warning buzzer
sounds................................ 581
If a warning light turns on ..... 581
If a warning message is displayed ............................ 591
If the battery is discharged ... 638
If the electronic key does not operate properly ........... 635
If the engine will not start ...... 633
If you have a flat tire ............. 608
If you think something is wrong ................................. 579
If your vehicle becomes stuck ................................... 647
If your vehicle has to be stopped in an emergency ... 573
If your vehicle needs to be
towed.................................. 575
If your vehicle overheats....... 644E
722Alphabetical index
HIGHLANDER_U (OM0E017U)
Keyless entrySmart key system ................. 115
Wireless remote
control......................... 116, 124
Keys .......................................... 108
Battery-saving function ......... 143
Electronic key ....................... 108
Engine switch................ 218, 221
If the electronic key does not operate properly ................. 635
If you lose your keys ............. 111
Key number plate.................. 108
Keyless entry ................ 115, 124
Mechanical key ..................... 110
Replacing the battery ............ 549
Warning buzzer..................... 142
Wireless remote control
key ...................................... 109
Knee airbags .............................. 41 Lane Departure Alert with
steering control (LDA) .......... 275
Language (multi-information
display) .................................... 99
LATCH anchors ......................... 67
LDA (Lane Departure Alert with
steering control).................... 275
Lane departure alert function............................... 275
Steering control function ....... 276
Vehicle sway warning ........... 276
Lever
Auxiliary catch lever.............. 516
Hood lock release lever ........ 516
Shift lever.............................. 227
Tilt and telescopic steering lock release lever ............... 166
Turn signal lever ................... 233
Wiper lever ................... 244, 248
License plate lights ................. 235 Light switch ........................... 235
Replacing light bulbs ............ 556
Wattage ................................ 663
KL