Page 603 of 732

6038-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)
After taking the specified steps to correct the suspected problem,
check that the warning message and light go off.
Have the malfunction repaired immediately. (vehicles with a
smart key system)
Interior buzzerExterior buzzerWarning messageDetails/Actions
Con-
tinu-
ous ⎯ The driver’s door was opened
when the shift lever was not in
P and the engine switch was
not turned off.
→
Shift the shift lever to P.
Con-
tinu-
ousContin-
uous
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
engine switch was not turned
off.
→Shift the shift lever to P.
→ Bring the electronic key
back into the vehicle.
OnceContin-
uous
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the engine switch
off when the shift lever was in P.
→Turn the engine switch off
and lock the doors again.
(Flashes)
(Displayed alternately)
(Flashes)
(Displayed alternately)
(Flashes)
Page 604 of 732

6048-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
Once3 times
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
engine switch was not turned
off.
→Turn the engine switch off.
→ Bring the electronic key
back into the vehicle.
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
engine switch was in a mode
other than off.
→Bring the electronic key
back into the vehicle.
Once⎯
The electronic key is not
detected when an attempt is
made to start the engine.
→Start the engine with the
electronic key present.
9
times⎯
An attempt was made to drive
when the electronic key was not
inside the vehicle.
→Confirm that the elec-
tronic key is inside the
vehicle.
⎯Contin-
uous
An attempt was made to lock
the doors using the smart key
system while the electronic key
was still inside the vehicle.
→Retrieve the electronic key
from the vehicle and lock
the doors again.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)
Page 605 of 732
6058-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)
OnceContin-
uous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
→Retrieve the electronic key
from the vehicle and lock
the doors again.
Once⎯
The electronic key has a low
battery.
→Replace the electronic key
battery. ( →P. 549)
Once⎯
The steering lock could not be
released within 3 seconds of
the engine switch being
pressed.
→Press the engine switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once⎯
Indicates a malfunction in the
smart key system
→Have the vehicle inspected
by your Toyota dealer.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 606 of 732

6068-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
Once⎯
• When the doors wereunlocked with the mechanical
key and then the engine
switch was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle
even after the engine switch
was pressed two consecu-
tive times.
→ Touch the electronic key to
the engine switch while
depressing the brake
pedal.
Once⎯
During a engine starting proce-
dure in the event that the elec-
tronic key was not functioning
properly ( →P. 635), the engine
switch was touched with the
electronic key.
→ Press the engine switch
within 10 seconds of the
buzzer sounding.
⎯⎯
Indicates that:
• With the engine switch off,
the doors were unlocked and
then the driver’s door was
opened and closed
• The engine switch was turned to ACCESSORY mode with-
out starting the engine
• The shift lever was shifted to P from another position with
the engine switch in IGNI-
TION ON mode.
→ Press the engine switch
while depressing the brake
pedal.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
Page 607 of 732

6078-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)
*: The engine may not be restarted depending on the vehicle condition.
■Messages displays
The message illustrations used are intended as examples, and may differ
from the image that is actually displayed on the multi-information display.
■ Warning buzzer
→P. 587
Once⎯
The engine switch has been
turned off with the shift lever in
a position other than P.
→ Shift the shift lever to P.
Once⎯
After the engine switch has
been turned off with the shift
lever in a position other than P,
the shift lever has been shifted
to P.
→Turn the engine switch off.
Con-
tinu-
ous
⎯
Indicates that the engine was
stopped in an emergency while
driving
→To restart the engine, shift
the shift lever to N and turn
the engine switch to IGNI-
TION ON mode.
*
Once⎯
Indicates that the engine switch
has been pressed while driving
→Except when emergency
stopping of the vehicle is
needed, immediately
release the engine switch.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)
Page 608 of 732
6088-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
●Stop the vehicle in a safe pl ace on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the engine.
● Turn on the emergency flashers. ( →P. 572)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: →P. 531
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short dist ance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Page 610 of 732

6108-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under the vehicle while it is supported
by the jack.
●Do not start the engine or drive the vehicle while the vehicle is sup-
ported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●When lowering the vehicle, make su re that there is no-one near the
vehicle. If there are people nearby, warn them vocally before lowering.
Page 629 of 732

6298-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)■
If you have a flat front tire on a road covered with snow or ice (vehi-
cles with a compact spare tire)
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-
cle.
Fit tire chains to the front tires.
WARNING
■When using the compact spare tire (vehicles with a compact spare
tire)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (vehicles with a compact
spare tire)
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
Also, not only can the following system not be utilized fully, but it may
even negatively affect the drive-train components:
• AWD system (if equipped)
1
2
3
• ABS & Brake assist
• VSC
•TRAC
• Dynamic radar cruise control
• Pre-Collision System
• EPS • Automatic High Beam
• LDA (Lane Departure Alert with
steering control)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)