2017 TOYOTA HIGHLANDER HYBRID ECU

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A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
This Toyota vehicle may be equipped with
an electronic “immobilizer” anti-theft
system. When the key is inserted into the
ignition switch it transmits an electronic
code to an immobilizer computer. The
engine will only start if the code in the key
matches the code in the immobilizer. If the
code does not match, the immobilizer
disables the ignition and fuel systems.
While an exact physical copy of the key
will open the door and allow retrieval of
items locked in the vehicle, it won’t start
the vehicle unless the key has the same
code as the immobilizer.
SECURITY
For security purposes, access to key
codes and service procedures for
electronically registering replacement keys
is restricted. Only a Toyota dealer or
certain bonded/registered independent
locksmiths can generate replacement keys.
The Immobilizer Key
INTRODUCTION
Introduction7
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California residents:
Toyota offers your
assistance through an informal dispute
settlement program called the California
Dispute Settlement Program (CDSP). A
brochure about the program is found in
your glove box. For additional information,
call the Toyota Customer Experience
Center at (800) 331-4331. You may also
contact the CDSP directly at (888)
300-6237. Failure to use the CDSP may
affect your rights and remedies under
California’s “Lemon Laws.”
This information about the Dispute
Settlement Programs is correct as of the
date of printing. However, the programs
may be changed without notice. For the
most current information about the
programs, call the Toyota Customer
Experience Center at (800) 331-4331.
If You Need Assistance
INTRODUCTION
Introduction6

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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
This Toyota vehicle may be equipped with
an electronic “immobilizer” anti-theft
system. When the key is inserted into the
ignition switch it transmits an electronic
code to an immobilizer computer. The
engine will only start if the code in the key
matches the code in the immobilizer. If the
code does not match, the immobilizer
disables the ignition and fuel systems.
While an exact physical copy of the key
will open the door and allow retrieval of
items locked in the vehicle, it won’t start
the vehicle unless the key has the same
code as the immobilizer.
SECURITY
For security purposes, access to key
codes and service procedures for
electronically registering replacement keys
is restricted. Only a Toyota dealer or
certain bonded/registered independent
locksmiths can generate replacement keys.
The Immobilizer Key
INTRODUCTION
Introduction7
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
California residents:
Toyota offers your
assistance through an informal dispute
settlement program called the California
Dispute Settlement Program (CDSP). A
brochure about the program is found in
your glove box. For additional information,
call the Toyota Customer Experience
Center at (800) 331-4331. You may also
contact the CDSP directly at (888)
300-6237. Failure to use the CDSP may
affect your rights and remedies under
California’s “Lemon Laws.”
This information about the Dispute
Settlement Programs is correct as of the
date of printing. However, the programs
may be changed without notice. For the
most current information about the
programs, call the Toyota Customer
Experience Center at (800) 331-4331.
If You Need Assistance
INTRODUCTION
Introduction6

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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
W
e realize that your confidence in
the quality and reliability of our
products was a key factor in
your decision to buy a Toyota. We also
know how disruptive the loss of
transportation can be to your daily routine.
That’s why we’re pleased to offer you the
benefits of our Transportation Assistance
Policy.
Under this policy, you are eligible for
transportation assistance if your Toyota
must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
The warranty repairs will take longer
than one day to complete.
The warrantable condition requires
extensive diagnosis.
The parts needed for the warranty
repairs are not readily available and
your vehicle is inoperative or unsafe to
drive. The policy does not apply when warranty
repairs can be completed in one day but
the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2017 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
Transportation Assistance
INTRODUCTION
Introduction9
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REPLACING THE KEY
Upon purchase, each vehicle should have
two master keys and an aluminum tag
with a key-code imprinted on it.
To generate a fully functional replacement
key (one that will both open the doors and
start the engine), one of the master keys
is required. To make a key that will open
the door for retrieval of items locked
inside the vehicle, the aluminum key-code
tag can be used. If a master key or the
aluminum key-code tag is not available, a
Toyota dealer or certain registered
locksmiths can obtain the key code from a
restricted-access database. These
businesses can also access a service
utility to reprogram the immobilizer if all
registered master keys have been lost. If a
Toyota dealer is not available, please refer
to
www.aloa.org to find a
bonded/registered locksmith who performs
high security key service.
KEEPING THE KEY SAFE
Replacing an immobilizer key may be
costly. It is advisable to keep a spare
master key and the aluminum key-code
tag in a safe place. If you record the
key-code in more than one place, do not
record it in a way that can be easily
identified and associated with the vehicle.
It is wise to keep a copy of the key-code
outside of the vehicle.
If the vehicle was delivered with less than
two keys and the aluminum key-code tag,
consider having the Toyota dealer or a
qualified independent automotive
locksmith make a duplicate key before you
need it.
The Immobilizer Key
INTRODUCTION
Introduction8

JOBNAME: 2372869-en-2017_High PAGE: 4 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
W
e realize that your confidence in
the quality and reliability of our
products was a key factor in
your decision to buy a Toyota. We also
know how disruptive the loss of
transportation can be to your daily routine.
That’s why we’re pleased to offer you the
benefits of our Transportation Assistance
Policy.
Under this policy, you are eligible for
transportation assistance if your Toyota
must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
The warranty repairs will take longer
than one day to complete.
The warrantable condition requires
extensive diagnosis.
The parts needed for the warranty
repairs are not readily available and
your vehicle is inoperative or unsafe to
drive. The policy does not apply when warranty
repairs can be completed in one day but
the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2017 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
Transportation Assistance
INTRODUCTION
Introduction9
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
REPLACING THE KEY
Upon purchase, each vehicle should have
two master keys and an aluminum tag
with a key-code imprinted on it.
To generate a fully functional replacement
key (one that will both open the doors and
start the engine), one of the master keys
is required. To make a key that will open
the door for retrieval of items locked
inside the vehicle, the aluminum key-code
tag can be used. If a master key or the
aluminum key-code tag is not available, a
Toyota dealer or certain registered
locksmiths can obtain the key code from a
restricted-access database. These
businesses can also access a service
utility to reprogram the immobilizer if all
registered master keys have been lost. If a
Toyota dealer is not available, please refer
to
www.aloa.org to find a
bonded/registered locksmith who performs
high security key service.
KEEPING THE KEY SAFE
Replacing an immobilizer key may be
costly. It is advisable to keep a spare
master key and the aluminum key-code
tag in a safe place. If you record the
key-code in more than one place, do not
record it in a way that can be easily
identified and associated with the vehicle.
It is wise to keep a copy of the key-code
outside of the vehicle.
If the vehicle was delivered with less than
two keys and the aluminum key-code tag,
consider having the Toyota dealer or a
qualified independent automotive
locksmith make a duplicate key before you
need it.
The Immobilizer Key
INTRODUCTION
Introduction8

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R
egular maintenance is essential to
obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in which
to document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure to
perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
The Importance of Scheduled Maintenance
Maintenance Log34
MAINTENANCE
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Drive Shaft Boots
Check the drive shaft boots and clamps
for cracks, deterioration and damage.
Replace any deteriorated or damaged parts
and, if necessary, repack the grease.
Re-torque drive shaft bolt. A qualified
technician should perform these
operations.
Driver’s Floor Mat
Only use the driver’s floor mat
designed specifically for the model and
model year of your vehicle.
Always properly secure the driver’s
floor mat using the retaining hooks.
Never install another floor mat on top
of the existing driver’s floor mat.
Never install the driver’s floor mat
upside down.
Engine Air Filter
Inspect or replace at specified intervals.
When performing inspections, check for
damage, excessive wear and oiliness, and
replace if necessary.
Engine/Inverter Coolant
Drain the cooling system and refill with an
ethylene-glycol type coolant. Inspect hoses
and connections for corrosion and leaks.
Tighten connections and replace parts
when necessary. A qualified technician
should perform these operations. (For
further details, refer to “Radiator,
Condenser and Hoses” in the
“Maintenance and Care” section of the
Owner’s Manual).
Your Toyota is equipped with Genuine
Toyota Super Long-Life Coolant. The
replacement intervals for engine coolant
recommended in this booklet are based
on replacement with Genuine Toyota
Super Long-Life Coolant or similar
high-quality non-silicate, non-amine,
non-borate ethylene-glycol coolant with
long-life hybrid organic acid technology
(i.e., a combination of low phosphates
and organic acids). If another type of
ethylene-glycol coolant is used,
replacement intervals may be different.
Explanation of Maintenance Items
Maintenance Log55
MAINTENANCE
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
T
he following descriptions are
provided to give you a better
understanding of the maintenance
items that should be performed on your
vehicle. The scheduled maintenance log
indicates at which mileage/time intervals
each item should be performed. Please
note that many maintenance items should
be performed only by a qualified
technician.
For further information on maintenance
items you can perform yourself, see the
“Maintenance and Care” section of the
Owner’s Manual.
Automatic Transmission Fluid
Inspect or replace at specified intervals.
When performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired by a
qualified technician immediately.
Ball Joints and Dust Covers
Check the suspension and steering linkage
ball joints for looseness and damage.
Check all dust covers for deterioration and
damage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A qualified
technician should perform these
operations.
Brake Linings/Drums and Brake
Pads/Discs
Check the brake linings (shoes) and
drums for scoring, burning, fluid leakage,
broken parts and excessive wear. Check
the pads for excessive wear and the discs
for runout, excessive wear and fluid
leakage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Cabin Air Filter
Replace at specified intervals. Driving in
heavy traffic, on dirt roads or in urban,
desert or dusty areas may shorten filter’s
life. More frequent replacement may be
necessary.
Drive Belts
Inspect for cracks, excessive wear and
oiliness. Check the belt tension and adjust
if necessary. Replace the belts if they are
damaged.
Explanation of Maintenance Items
Maintenance Log54
MAINTENANCE

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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
R
egular maintenance is essential to
obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in which
to document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure to
perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
The Importance of Scheduled Maintenance
Maintenance Log34
MAINTENANCE
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
Drive Shaft Boots
Check the drive shaft boots and clamps
for cracks, deterioration and damage.
Replace any deteriorated or damaged parts
and, if necessary, repack the grease.
Re-torque drive shaft bolt. A qualified
technician should perform these
operations.
Driver’s Floor Mat
Only use the driver’s floor mat
designed specifically for the model and
model year of your vehicle.
Always properly secure the driver’s
floor mat using the retaining hooks.
Never install another floor mat on top
of the existing driver’s floor mat.
Never install the driver’s floor mat
upside down.
Engine Air Filter
Inspect or replace at specified intervals.
When performing inspections, check for
damage, excessive wear and oiliness, and
replace if necessary.
Engine/Inverter Coolant
Drain the cooling system and refill with an
ethylene-glycol type coolant. Inspect hoses
and connections for corrosion and leaks.
Tighten connections and replace parts
when necessary. A qualified technician
should perform these operations. (For
further details, refer to “Radiator,
Condenser and Hoses” in the
“Maintenance and Care” section of the
Owner’s Manual).
Your Toyota is equipped with Genuine
Toyota Super Long-Life Coolant. The
replacement intervals for engine coolant
recommended in this booklet are based
on replacement with Genuine Toyota
Super Long-Life Coolant or similar
high-quality non-silicate, non-amine,
non-borate ethylene-glycol coolant with
long-life hybrid organic acid technology
(i.e., a combination of low phosphates
and organic acids). If another type of
ethylene-glycol coolant is used,
replacement intervals may be different.
Explanation of Maintenance Items
Maintenance Log55
MAINTENANCE
JOBNAME: 2372869-en-2017_High PAGE: 54 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
T
he following descriptions are
provided to give you a better
understanding of the maintenance
items that should be performed on your
vehicle. The scheduled maintenance log
indicates at which mileage/time intervals
each item should be performed. Please
note that many maintenance items should
be performed only by a qualified
technician.
For further information on maintenance
items you can perform yourself, see the
“Maintenance and Care” section of the
Owner’s Manual.
Automatic Transmission Fluid
Inspect or replace at specified intervals.
When performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired by a
qualified technician immediately.
Ball Joints and Dust Covers
Check the suspension and steering linkage
ball joints for looseness and damage.
Check all dust covers for deterioration and
damage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A qualified
technician should perform these
operations.
Brake Linings/Drums and Brake
Pads/Discs
Check the brake linings (shoes) and
drums for scoring, burning, fluid leakage,
broken parts and excessive wear. Check
the pads for excessive wear and the discs
for runout, excessive wear and fluid
leakage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Cabin Air Filter
Replace at specified intervals. Driving in
heavy traffic, on dirt roads or in urban,
desert or dusty areas may shorten filter’s
life. More frequent replacement may be
necessary.
Drive Belts
Inspect for cracks, excessive wear and
oiliness. Check the belt tension and adjust
if necessary. Replace the belts if they are
damaged.
Explanation of Maintenance Items
Maintenance Log54
MAINTENANCE