5948-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
Once⎯
• When the doors wereunlocked with the mechanical
key and then the power
switch was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle
even after the power switch
was pressed two consecu-
tive times.
→ Touch the electronic key to
the power switch while
depressing the brake
pedal.
Once⎯
During a hybrid system starting
procedure in the event that the
electronic key was not function-
ing properly ( →P. 623), the
power switch was touched with
the electronic key.
→ Press the power switch
within 10 seconds of the
buzzer sounding.
⎯⎯
Indicates that:
• With the power switch off, the
doors were unlocked and
then the driver’s door was
opened and closed;
• The power switch was turned to ACCESSORY mode with-
out starting the hybrid sys-
tem; or
• The shift lever was shifted to P from another position with
the power switch in ON
mode.
→ Press the power switch
while depressing the brake
pedal.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
6228-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 626)
● One or both of the 12-volt batter y terminals may be disconnected.
( → P. 517)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to star t the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
4
6258-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 539)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( →P. 226)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features →P. 666)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 148)
WARNING
■ When using the mechanical key an d operating the power windows or
moon roof
Operate the power window or moon roof after checking to make sure that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window or moon
roof.
3
6288-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
Open and close any of the doors of your vehicle with the power
switch off.
Maintain the engine speed of t he second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.
Make sure the “READY” indicato r comes on. If the indicator does
not come on, contact your Toyota dealer.
Once the hybrid system has start ed, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear tabs.
Once the hybrid system starts, ha ve the vehicle inspected at your
Toyota dealer as soon as possible.
■ Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When recharging or repl acing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
● Vehicle with power back door: The power back door must be initialized.
(→P. 677)
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
7
8
9
10
11
703Alphabetical index
HIGHLANDER_HV_U (OM48F12U)
ECB (Electronically Controlled
Brake System) ....................... 328
Eco drive mode ........................ 234
EDR (Event data recorder) ........ 11
Electric motor (traction motor) ....................... 81
Electric Power Steering
(EPS)....................................... 329 Function ................................ 329
Warning light ......................... 568
Electronic key .......................... 120 Battery-saving function ............................... 148
If the electronic key does not operate properly ................. 623
Replacing the battery ............ 539
Emergency flashers ................ 560 Emergency, in case of
If a warning buzzer
sounds................................ 567
If a warning light turns on ..... 567
If a warning message is displayed ............................ 577
If the 12-volt battery is discharged.......................... 626
If the electronic key does not operate properly ........... 623
If the hybrid system
will not start ........................ 621
If you have a flat tire ............. 597
If you think something is wrong ................................. 566
If your vehicle becomes stuck ................................... 635
If your vehicle has to be stopped in an emergency ... 561
If your vehicle needs to be
towed.................................. 562
If your vehicle overheats....... 631
Energy monitor ........................ 113
Engine ...................................... 640
ACCESSORY mode ............. 226
Compartment ........................ 509
Hood ..................................... 506
How to start the hybrid system .......... ...................... 225
Identification number ............ 640
If the hybrid system
will not start ........................ 621
Ignition switch
(power switch) .................... 225
Overheating .......................... 631
Power switch ........................ 225
E
704Alphabetical index
HIGHLANDER_HV_U (OM48F12U)
Engine coolant ......................... 513Capacity ................................ 644
Checking ............................... 513
Preparing and checking before winter....................... 337
Engine coolant temperature gauge...................................... 103
Engine oil ................................. 510
Capacity ................................ 642
Checking ............................... 510
Oil pressure warning message ............................. 585
Preparing and checking before winter....................... 337
Enhanced VSC ......................... 328
Entune Audio ........................... 349 Audio input ............................ 353
AUX port/USB port................ 353
CD player .............................. 367
iPod....................................... 373
MP3/WMA disc ..................... 367
Optimal use........................... 364
Portable music player ........... 381
Radio .................................... 365
Steering wheel audio
switch ................................. 352
USB memory ........................ 377
Entune Audio Plus
*
Entune Premium Audio*
EPS (Electric Power Steering)...... 329 Function ................................ 329
Warning light ......................... 568
EV drive mode.......................... 231
Event data recorder (EDR) ........ 11 Flat tire ..................................... 597
Floor mats .................................. 28
Fluid
Brake .................................... 645
Hybrid transmission .............. 645
Washer ................................. 516
Fog lights ................................. 249 Replacing light bulbs ............ 545
Switch ................................... 249
Wattage ................................ 649
Front automatic air
conditioning system ............. 434
Front door courtesy lights Location ................................ 447
Wattage ................................ 649
Front fog lights ........................ 249 Replacing light bulbs ............ 545
Switch ................................... 249
Wattage ................................ 649
Front passenger occupant
classification system .............. 54
Front personal lights............... 448 Wattage ................................ 649
Front seats ............................... 154 Adjustment............................ 154
Cleaning ............................... 494
Correct driving posture ........... 30
Head restraints ..................... 167
Seat heaters ......................... 445
Seat position memory ........... 163
Seat ventilators ..................... 445
F
712Alphabetical index
HIGHLANDER_HV_U (OM48F12U)
SensorAutomatic headlight
system ......... ....................... 243
Automatic High Beam system ......... ....................... 245
Camera sensor ..................... 263
Inside rear view mirror .......... 174
LDA (Lane Departure Alert with steering
control) ............................... 282
Radar sensor ........................ 263
Rain-sensing windshield
wipers ................................. 252
Service plug ............................... 85
Shift lever ................................. 233
Hybrid transmission .............. 233
If the shift lever cannot be shifted from P ................ 237
S mode ................................. 235
Shift lock system ..................... 237
Shopping bag hooks ............... 457
Side airbags ............................... 42
Side marker lights ................... 241
Light switch ........................... 241
Replacing light bulbs............. 545
Wattage ................................ 649
Side mirrors ............................. 175
Adjusting and folding ............ 175
BSM (Blind Spot Monitor) ..... 313
Mirror position memory ......... 163
Side table.................................. 470
Side turn signal lights ............. 239 Replacing light bulbs............. 558
Turn signal lever ................... 239
Smart key system .................... 146 Antenna location ................... 146
Entry functions ...................... 124
Starting the hybrid system .... 225
Warning message ................. 593
Snow tires ................................ 340 Spare tire .................................. 597
Inflation pressure .................. 646
Storage location.................... 598
Spark plug ................................ 644
Specifications .......................... 638
Speedometer............................ 103
Steering wheel ......................... 171 Adjustment............................ 171
Audio switches
*................... 352
Stop/tail lights Replacing light bulbs ............ 545
Storage feature ........................ 450
Stuck If the vehicle becomes
stuck ................................... 635
Sun visors ................................ 459
Sunshade Panoramic roof ..................... 185
Rear ...................................... 467
Roof ...................................... 182
Switches Audio remote control switches
*........................... 352
Automatic High Beam switch ................................. 245
Back door opener switch ...... 131
Door lock switches................ 126
Driving position memory switches ............................. 163
Dynamic radar cruise
control switch ..................... 292
“ECO MODE” switch............. 234
Emergency flashers switch ................................. 560
EV drive mode switch ........... 231
Fog light switch ..................... 249
Garage door opener switches ............................. 471
714Alphabetical index
HIGHLANDER_HV_U (OM48F12U)
Tires .......................................... 522Chains................................... 339
Checking ............................... 522
If you have a flat tire ............. 597
Inflation pressure .................. 646
Information ............................ 653
Replacing .............................. 597
Rotating tires......................... 523
Size ....................................... 646
Snow tires ............................. 340
Spare tire .............................. 597
Tire pressure warning
system ......... ....................... 524
Warning light ......................... 570
Tools ......................................... 598
Top tether strap ......................... 76
Towing Dinghy towing ....................... 224
Emergency towing ................ 562
Trailer towing ........................ 208
Toyota Safety Sense P ............ 261 Automatic High Beam ........... 245
Dynamic radar cruise control................................. 292
LDA (Lane Departure Alert
with steering control) .......... 282
PCS (Pre-Collision System)........ 268
TRAC (Traction Control) ......... 328
Traction battery
(hybrid battery) ........................ 85
Traction Control (TRAC) ......... 328
Traction motor (electric motor) ........................ 81
Trailer sway control................. 328
Trailer towing .......................... 208 Transmission ........................... 233
Hybrid transmission .............. 233
If the shift lever cannot be
shifted from P ..................... 237
S mode ................................. 235
Turn signal lights .................... 239 Replacing light bulbs ............ 545
Turn signal lever ................... 239
Wattage ................................ 649
USB charging ports................. 465
USB port
*................................. 353
Utility vehicle precautions ...... 341
Vanity lights ............................. 459 Wattage ................................ 649
Vanity mirrors .......................... 459
VDIM (Vehicle Dynamics Integrated Management) ...... 329
Vehicle data recordings ............ 10
Vehicle Dynamics Integrated Management (VDIM).............. 329
Vehicle identification number ................................... 639
Vehicle Stability Control
(VSC) ...................................... 328
Ventilators (seat ventilators) ................... 445
Voice command system
*....... 427
VSC (Vehicle Stability Control) .................................. 328
U
V