Page 586 of 716

5868-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
Indicates that the power switch is turned off or
turned to ACCESSORY mode and the driver’s
door is opened while the lights are turned onA buzzer also sounds.
→ Turn the lights off.
(If equipped)
Indicates that the moon roof or panoramic moon
roof is not fully closed (with the power switch off,
and the driver’s door open)
A buzzer also sounds.
→ Close the moon roof or panoramic moon
roof.
Indicates a malfunction in the brake override sys-
tem
A buzzer also sounds.
→ Have the vehicle inspect ed by your Toyota
dealer.
Indicates that the hybrid system has overheated This message may be displayed when driving
under severe operating conditions. (For exam-
ple, when driving up a long steep hill.)
A buzzer also sounds.
→ Stop and check. ( →P. 631)
Indicates a malfunction in the Automatic High
Beam system
A buzzer also sounds.
→ Have the vehicle inspect ed by your Toyota
dealer.
Warning messageDetails/Actions
(Flashes)
(Flashes)
Page 623 of 716

6238-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
Use the mechanical key (→P.
121) in order to perform the fol-
lowing operations:
Locks all the doors
Closes the windows and moon
roof
*1 (turn and hold)*2
( → P. 179, 182)
Unlocks the door
Turning the key rearward unlocks the driver’s door. Turning the key once
again within 5 seconds unlocks the other doors.
Opens the windows and moon roof*1 (turn and hold)*2
( → P. 179, 182)
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key does not operate
properly
If communication between the electronic key and vehicle is
interrupted ( →P. 149) or the electronic key cannot be used
because the battery is depleted, the smart key system, push but-
ton start and wireless remote control cannot be used. In such
cases, the doors can be opened and the hybrid system can be
started by following the procedure below.
Locking and unlocking the doors and key linked functions
1
2
3
4
Page 625 of 716

6258-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 539)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( →P. 226)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features →P. 666)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 148)
WARNING
■ When using the mechanical key an d operating the power windows or
moon roof
Operate the power window or moon roof after checking to make sure that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window or moon
roof.
3
Page 638 of 716
638
HIGHLANDER_HV_U (OM48F12U)
9-1. Specifications
*1: Unladen vehicle
*2: The model code is indicated on the Certification Label. (→P. 639)
Maintenance data (fuel, oil level, etc.)
Dimensions and weights
Overall length 192.5 in. (4890 mm)
Overall width 75.8 in. (1925 mm)
Overall height*1
Without roof antenna
68.1 in. (1730 mm)
With roof antenna
70.1 in. (1780 mm)
Wheelbase 109.8 in. (2790 mm)
Front tread64.4 in. (1635 mm)
Rear tread 64.0 in. (1625 mm)
Vehicle capacity weight
(Occupant + luggage) GVU58L-ARXNHA models
*2: 1340 lb.
(610 kg)
GVU58L-ARXMHA models
*2: 1300 lb.
(590 kg)
GVU58L-ARXGHA models
*2: 1230 lb.
(560 kg)
Trailer Weight Rating
(Trailer weight + cargo
weight) 3500 lb. (1590 kg)
Page 661 of 716

6619-1. Specifications
9
Vehicle specifications
HIGHLANDER_HV_U (OM48F12U)
Production options
weight
The combined weight of installed regular pro-
duction options weighing over 5 lb. (2.3 kg) in
excess of the standard items which they
replace, not previously considered in curb
weight or accessory weight, including heavy
duty brakes, ride levelers, roof rack, heavy
duty 12-volt battery, and special trim
Rim
A metal support for a tire or a tire and tube
assembly upon which the tire beads are
seated
Rim diameter
(Wheel diameter)Nominal diameter of the bead seat
Rim size designationRim diameter and width
Rim type designationThe industry manufacturer’s designation for a
rim by style or code
Rim widthNominal distance between rim flanges
Vehicle capacity
weight (Total load
capacity)The rated cargo and luggage load plus 150 lb.
(68 kg) times the vehicle’s designated seating
capacity
Vehicle maximum load
on the tire
The load on an individual tire that is deter-
mined by distributing to each axle its share of
the maximum loaded vehicle weight, and
dividing by two
Vehicle normal load on
the tire
The load on an individual tire that is deter-
mined by distributing to each axle its share of
curb weight, accessory weight, and normal
occupant weight (distributed in accordance
with Table 1* below), and dividing by two
Weather sideThe surface area of the rim not covered by the
inflated tire
Bead
The part of the tire that is made of steel wires,
wrapped or reinforced by ply cords and that is
shaped to fit the rim
Bead separationA breakdown of the bond between compo-
nents in the bead
Tire related termMeaning
Page 672 of 716
6729-2. Customization
HIGHLANDER_HV_U (OM48F12U)■
Power windows and moon roof* (
→ P. 177, 181)
*:If equipped
■
Power windows ( →P. 177)
■Moon roof* (→ P. 181)
*:If equipped
FunctionDefault settingCustomized set-
ting
Mechanical key linked
operationOffOn——O
Wireless remote control
linked operation (open
only)
OffOn——O
Wireless remote control
linked operation signal
(buzzer)
OnOff——O
123
FunctionDefault settingCustomized set-ting
One-touch close opera-
tion using the power win-
dow switches on the
front passenger door
and each rear door
OnOff——O
One-touch front passen-
ger window or rear side
window close operation
using the power window
switch on the driver’s
door
OnOff——O
123
FunctionDefault settingCustomized set-ting
Linked operation of com-
ponents when mechani-
cal key is used (open
only)
Slide onlyTilt only——O
Linked operation of com-
ponents when wireless
remote control is used
Slide onlyTilt only——O
123
Page 697 of 716
697What to do if... (Troubleshooting)
HIGHLANDER_HV_U (OM48F12U)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects them and the alarm sounds. (→P. 93)
To stop the alarm, turn the power switch to ON mode or start the hybrid
system.
●Is the electronic key left inside the vehicle or the moon roof or panoramic
moon roof open?
Check the message on the multi-information display. (→P. 577)
●When a warning light turns on or a warning message or indicator is dis-
played, refer to P. 567, 577.
An alarm is activated and the horn sounds
(vehicles with an alarm)
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message or indicator
is displayed
Page 701 of 716

701Alphabetical index
HIGHLANDER_HV_U (OM48F12U)
Care................................... 490, 494Aluminum wheels.................. 491
Exterior ................................. 490
Interior................................... 494
Seat belts .............................. 495
Cargo hooks............................. 457
CD player
*................................ 367
Chains....................................... 339
Child restraint system ............... 62
Booster seats, definition ......... 63
Booster seats, installation ....... 74
Convertible seats, definition ............................... 63
Convertible seats,
installation ............................ 70
Front passenger occupant classification syst em............. 54
Infant seats, definition ............. 63
Infant seats, installation .......... 70
Installing CRS with LATCH anchors .................... 68
Installing CRS with seat belts ...................................... 70
Installing CRS with top tether strap ........................... 76
Child safety ................................ 61 12-volt battery
precautions ................. 520, 629
Airbag precautions .................. 44
Back door precautions .......... 136
Child restraint system ............. 62
Glass hatch precautions ....... 143
How your child should wear the seat belt .......................... 37
Installing child restraints ......... 66
Moon roof precautions .......... 184 Panoramic moon roof
precautions......................... 189
Power window lock switch .... 178
Power window precautions ... 180
Rear door child-protectors .... 127
Removed electronic key battery precautions............. 540
Seat belt extender
precautions........................... 40
Seat belt precautions .............. 39
Seat heater precautions ....... 444
Child-protectors ...................... 127
Cleaning ........................... 490, 494 Aluminum wheels ................. 491
Exterior ................................. 490
Interior .................................. 494
Seat belts.............................. 495
Clock......................................... 461
Coat hooks ............................... 469
Compass .................................. 484
Condenser................................ 514
Console box ............................. 451
Conversation mirror ................ 460
Cooling system........................ 513 Hybrid system overheating ... 631
Cruise control Dynamic radar cruise
control ................................ 292
Cup holders ............................. 453
Curtain shield airbags............... 42
Customizable features ............ 666
C
*: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”