Page 520 of 716

5207-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)■
After recharging/reconnect ing the 12-volt battery
● The hybrid system may not start. Follow the procedure below to initialize the
system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Unlocking the doors using the smart key system may not be possible imme-
diately after reconnecting the 12-volt battery. If this happens, use the wire-
less remote control or the mechanical key to lock/unlock the doors.
● Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. However, the
hybrid system will operate normally from the second attempt.
● The power switch mode is recorded by the vehicle. If the 12-volt battery is
disconnected and reconnected, the vehicle will return the power switch
mode to the status it was in before the 12-volt battery was disconnected.
Make sure to turn off the power switch before disconnecting the 12-volt bat-
tery. Take extra care when connecting the 12-volt battery if the power switch
mode prior to the battery being disconnected is unknown.
If the system will not start even after multiple attempts, contact your Toyota
dealer.
WARNING
■ Chemicals in the 12-volt battery
The 12-volt battery contains poisonous and corrosive sulfuric acid and may
produce hydrogen gas which is flammable and explosive. To reduce the risk
of death or serious injury, take the following precautions while working on or
near the 12-volt battery:
● Do not cause sparks by touching the 12-volt battery terminals with tools.
● Do not smoke or light a match near the 12-volt battery.
● Avoid contact with eyes, skin and clothes.
● Never inhale or swallow electrolyte.
● Wear protective safety glasses when working near the 12-volt battery.
● Keep children away from the 12-volt battery.
■ Where to safely charge the 12-volt battery
Always charge the 12-volt battery in an open area. Do not charge the 12-
volt battery in a garage or closed room where there is not sufficient ventila-
tion.
■ How to recharge th e 12-volt battery
Only perform a slow charge (5 A or less). The 12-volt battery may explode if
charged at a quicker rate.
1
2
3
Page 540 of 716

5407-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)
■Use a CR2032 lithium battery
●Batteries can be purchased at your Toyota dealer, local electrical appliance
shops or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to local laws.
■ If the key battery is depleted
The following symptoms may occur:
●The smart key system and wireless remote control will not function properly.
● The operational range will be reduced.
WARNING
■Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking.
Keep away from children. Failure to do so could result in death or serious
injury.
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
● Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.
Page 623 of 716

6238-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
Use the mechanical key (→P.
121) in order to perform the fol-
lowing operations:
Locks all the doors
Closes the windows and moon
roof
*1 (turn and hold)*2
( → P. 179, 182)
Unlocks the door
Turning the key rearward unlocks the driver’s door. Turning the key once
again within 5 seconds unlocks the other doors.
Opens the windows and moon roof*1 (turn and hold)*2
( → P. 179, 182)
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key does not operate
properly
If communication between the electronic key and vehicle is
interrupted ( →P. 149) or the electronic key cannot be used
because the battery is depleted, the smart key system, push but-
ton start and wireless remote control cannot be used. In such
cases, the doors can be opened and the hybrid system can be
started by following the procedure below.
Locking and unlocking the doors and key linked functions
1
2
3
4
Page 628 of 716

6288-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
Open and close any of the doors of your vehicle with the power
switch off.
Maintain the engine speed of t he second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.
Make sure the “READY” indicato r comes on. If the indicator does
not come on, contact your Toyota dealer.
Once the hybrid system has start ed, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear tabs.
Once the hybrid system starts, ha ve the vehicle inspected at your
Toyota dealer as soon as possible.
■ Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When recharging or repl acing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
● Vehicle with power back door: The power back door must be initialized.
(→P. 677)
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
7
8
9
10
11
Page 670 of 716
6709-2. Customization
HIGHLANDER_HV_U (OM48F12U)■
Door lock (
→P. 124, 130, 623)
■Smart key system and wireless remote control ( →P. 124, 130)
FunctionDefault settingCustomized set-
ting
Unlocking using a
mechanical key
Driver’s door
unlocked in one step, all doors
unlocked in two steps
All doors
unlocked in one
step
——O
Automatic door lock
Shifting the shift lever to position other than P
Off
O—OVehicle speed is
approximately 12
mph (20 km/h) or higher
Automatic door unlockShifting the shift lever to POff
O—ODriver’s door is opened
123
FunctionDefault settingCustomized set-
ting
Operation buzzer vol-
umeLevel 5OffO—OLevel 1 to 7
Operation signal
(Emergency flashers)OnOffO—O
Time elapsed before
automatic door lock
function is activated if
door is not opened after
being unlocked
60 seconds
Off
O—O30 seconds
120 seconds
Open door warning
buzzerOnOff——O
123
Page 671 of 716
6719-2. Customization
9
Vehicle specifications
HIGHLANDER_HV_U (OM48F12U)■
Smart key system (
→P. 124, 130, 146)
■Wireless remote control ( →P. 120, 124, 130)
■Power back door* (→ P. 130)
*:If equipped
■
Driving position memory* ( → P. 163)
*:If equipped
FunctionDefault settingCustomized set-
ting
Smart key systemOnOff——O
Number of consecutive
door lock operations2 timesAs many as
desired——O
123
FunctionDefault settingCustomized set- ting
Wireless remote controlOnOff——O
Unlocking operation
Driver’s door
unlocked in one step, all doors
unlocked in two steps
All doors
unlocked in one
step
O—O
Alarm (panic mode)OnOff——O
123
FunctionDefault settingCustomized set- ting
Power back door open-
ing angleOpening angle 5Opening angle 1 to 4O—O
123
FunctionDefault settingCustomized set- ting
Selecting the door link-
ing driving position mem-
ory with door unlock
operation
Driver’s doorAll doors——O
123
Page 672 of 716
6729-2. Customization
HIGHLANDER_HV_U (OM48F12U)■
Power windows and moon roof* (
→ P. 177, 181)
*:If equipped
■
Power windows ( →P. 177)
■Moon roof* (→ P. 181)
*:If equipped
FunctionDefault settingCustomized set-
ting
Mechanical key linked
operationOffOn——O
Wireless remote control
linked operation (open
only)
OffOn——O
Wireless remote control
linked operation signal
(buzzer)
OnOff——O
123
FunctionDefault settingCustomized set-ting
One-touch close opera-
tion using the power win-
dow switches on the
front passenger door
and each rear door
OnOff——O
One-touch front passen-
ger window or rear side
window close operation
using the power window
switch on the driver’s
door
OnOff——O
123
FunctionDefault settingCustomized set-ting
Linked operation of com-
ponents when mechani-
cal key is used (open
only)
Slide onlyTilt only——O
Linked operation of com-
ponents when wireless
remote control is used
Slide onlyTilt only——O
123
Page 702 of 716

702Alphabetical index
HIGHLANDER_HV_U (OM48F12U)
Daytime running light system .................................... 242
Deck board ............................... 458
Defogger Outside rear view mirrors...... 436
Rear window ......................... 436
Windshield ............................ 436
Dimensions .............................. 638
Dinghy towing .......................... 224
Display Drive information................... 109
Dynamic radar cruise
control................................. 292
LDA (Lane Departure
Alert with steering
control) ............................... 286
Multi-information
display ................................ 107
Warning message ................. 577
Do-it-yourself maintenance .... 504
Door lock
Doors .................................... 124
Smart key system ................. 124
Wireless remote control ........ 125 Doors
Automatic door locking
and unlocking system......... 127
Back door ............................. 130
Door lock .............................. 124
Door windows ....................... 177
Open door warning buzzer ... 125
Outside rear view mirrors ..... 175
Rear door child-protector ...... 127
Side doors ............................ 124
Warning message................. 579
Driving ...................................... 192 Break-in tips.......................... 193
Correct driving posture ........... 30
Hybrid vehicle driving tips ..... 334
Procedures ........................... 192
Winter drive tips .................... 337
Dynamic radar cruise control .................................... 292 Constant speed control
mode .................................. 300
Vehicle-to-vehicle distance control mode ...................... 298
D