Page 534 of 716
5347-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)
WARNING
■Proper inflation is critical to save tire performance
Keep your tires properly inflated.
If the tires are not properly inflated, the following conditions may occur
which could lead to an accident resulting in death or serious injury:
●Excessive wear
●Uneven wear
●Poor handling
●Possibility of blowouts resu lting from overheated tires
●Air leaking from between tire and wheel
●Wheel deformation and/or tire damage
●Greater possibility of tire damage while driving (due to road hazards,
expansion joints, sharp edges in the road, etc.)
NOTICE
■When inspecting and adjusting tire inflation pressure
Be sure to put the tire valve caps back on.
If a valve cap is not installed, dirt or moisture may get into the valve and
cause an air leak, resulting in decreased tire inflation pressure.
Page 535 of 716

5357-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_HV_U (OM48F12U)
When replacing wheels, care should be taken to ensure that they are
equivalent to those removed in load capacity, diameter, rim width and
inset
*.
Replacement wheels are available at your Toyota dealer.
*: Conventionally referred to as “offset”.
Toyota does not recommend using the following:
● Wheels of different sizes or types
● Used wheels
● Bent wheels that have been straightened
● Use only Toyota wheel nuts and wrenches designed for use with
your aluminum wheels.
● When rotating, repairing or changi ng your tires, check that the
wheel nuts are still tight after driving 1000 miles (1600 km).
● Be careful not to damage the aluminum wheels when using tire
chains.
● Use only Toyota genuine balance we ights or equivalent and a plas-
tic or rubber hammer when balancing your wheels.
■When replacing wheels
The wheels of your vehicle are equipped with tire pressure warning
valves and transmitters that allow the tire pressure warning system to
provide advance warning in the event of a loss in tire inflation pressure.
Whenever wheels are replaced, tire pressure warning valves and trans-
mitters must be installed. ( →P. 524)
Wheels
If a wheel is bent, cracked or heavily corroded, it should be
replaced. Otherwise, the tire may separate from the wheel or
cause a loss of handling control.
Wheel selection
Aluminum wheel precautions
Page 536 of 716

5367-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)
WARNING
■When replacing wheels
●Do not use wheels that are a different size from those recommended in
the Owner’s Manual, as this may result in a loss of handling control.
●Never use an inner tube in a leaking wheel which is designed for a
tubeless tire. Doing so may result in an accident, causing death or seri-
ous injury.
■When installing the wheel nuts
●Never use oil or grease on the wheel bolts or wheel nuts.
Oil and grease may cause the wheel nuts to be excessively tightened,
leading to bolt or disc wheel damage. In addition, the oil or grease can
cause the wheel nuts to loosen and the wheel may fall off, causing an
accident and resulting in death or serious injury. Remove any oil or
grease from the wheel bolts or wheel nuts.
NOTICE
■Replacing tire pressure warning valves and transmitters
●Because tire repair or replacement may affect the tire pressure warn-
ing valves and transmitters, make sure to have tires serviced by your
Toyota dealer or other qualified service shop. In addition, make sure to
purchase your tire pressure warning valves and transmitters at your
Toyota dealer.
●Ensure that only genuine Toyota wheels are used on your vehicle.
Tire pressure warning valves and transmitters may not work properly
with non-genuine wheels.
●Be sure to install the wheel nuts with
the tapered ends facing inward.
Installing the nuts with the tapered
ends facing outward can cause the
wheel to break and eventually cause
the wheel to come off while driving,
which could lead to an accident
resulting in death or serious injury.
Tapered
portion
Page 561 of 716

5618-1. Essential information
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5
Page 562 of 716
562
HIGHLANDER_HV_U (OM48F12U)
8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck, use a towing
dolly. (→ P. 563, 564)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Page 563 of 716
5638-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the
front wheels.
Using a flatbed truck
Page 564 of 716
5648-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck, or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.
Page 565 of 716
5658-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the hybrid
transmission and AWD system.
(→P. 224)