TABLE OF CONTENTS2
HIGHLANDER_HV_U (OM48F12U)For your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 28
For safety drive ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ............................. 61
Child restraint systems ........ 62
Installing child restraints ...... 66
Exhaust gas precautions ..... 80
1-2. Hybrid system Hybrid system features ....... 81
Hybrid system precautions ....................... 85
1-3. Theft deterrent system Immobilizer system ............. 91
Alarm ................................... 93
2. Instrument cluster Warning lights and indicators........................... 98
Gauge and meters ............ 103
Multi-information display ... 107
Energy monitor/ consumption screen ........ 113 3-1. Key information
Keys................................... 120
3-2. Opening, closing and locking the doors
Side doors ......................... 124
Back door .......................... 130
Glass hatch........................ 142
Smart key system .............. 146
3-3. Adjusting the seats Front seats......................... 154
Rear seats ......................... 156
Driving position memory .... 163
Head restraints .................. 167
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 171
Inside rear view mirror ....... 173
Outside rear view mirrors ............................. 175
3-5. Opening and closing the windows
Power windows.................. 177
Moon roof .......................... 181
Panoramic moon roof ........ 185
1For safety and security
2Instrument cluster
3Operation of each
component
TABLE OF CONTENTS6
HIGHLANDER_HV_U (OM48F12U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance ........ 500
Emission inspection and maintenance (I/M)
programs ......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood.................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure........ 532
Wheels .............................. 535
Air conditioning filter .......... 537
Electronic key battery ........ 539
Checking and replacing fuses ............................... 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped in an
emergency....................... 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ............................... 562
If you think something is wrong............................... 566
If a warning light turns on or a warning buzzer
sounds ............................. 567
If a warning message is displayed ......................... 577
If you have a flat tire .......... 597
If the hybrid system will not start ..................... 621
If the electronic key does not operate
properly ........................... 623
If the 12-volt battery is discharged ....................... 626
If your vehicle overheats......................... 631
If the vehicle becomes stuck ................................ 635
7Maintenance and care8When trouble arises
12
HIGHLANDER_HV_U (OM48F12U)The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■
General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regard ing children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neut\
ral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.
16
HIGHLANDER_HV_U (OM48F12U)
Pictorial index
Pictorial index
■
Exterior
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 124
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 124
Opening/closing the side windows. . . . . . . . . . . . . . . . . . . . . . P. 177
Locking/unlocking by using the mechanical key . . . . . . . . . . . P. 623
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 579
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 130
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 124
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 579
Glass hatch
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 142
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 579
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 175
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 175
Folding the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 175
Driving position memory
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 163
Defogging the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 436
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 250
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 337
To prevent freezing (windshield wiper de-icer). . . . . . . . . . . . . P. 436
1
2
3
4
5
341-1. For safe use
HIGHLANDER_HV_U (OM48F12U)
To release plate “B”, press the
release button on buckle “B”
To release plate “A”, insert the
key (→P. 120) or plate “B” into
the hole on buckle “A”.
Retract the belt slowly when
releasing and stowing the seat
belt.
Holding plate “A” and “B”
together, insert both plates into
the holder on the roof.
Releasing and stowing the seat belt (for the third center seat)
Plate “B”
Buckle “B”
Release
button1
Buckle “A”
Buckle “A”Plate “B”
Plate “A”
Plate “A”
2
3
611-1. For safe use
1
For safety and security
HIGHLANDER_HV_U (OM48F12U)
●It is recommended that children sit in the rear seats to avoid acci-
dental contact with the shift lever, wiper switch etc.
● Use the rear door child-protector lock or the window lock switch to
avoid children opening the door while driving or operating the
power window accidentally.
● Do not let small children operate equipment which may catch or
pinch body parts, such as the power window, hood, back door,
seats etc.
Safety information for children
Observe the following precautions when children are in the vehi-
cle.
Use a child restraint system appropriate for the child, until the
child becomes large enough to pr operly wear the vehicle’s seat
belt.
WARNING
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neut\
ral.
There is also a danger that children may injure themselves by playing with
the windows or other features of the vehicle. In addition, heat build-up or
extremely cold temperatures inside the vehicle can be fatal to children.\
91
1
For safety and security
HIGHLANDER_HV_U (OM48F12U)
1-3. Theft deterrent system
The indicator light flashes after
the power switch has been turned
off to indicate that the system is
operating.
The indicator light stops flashing
after the power switch has been
turned to ACCESSORY or ON
mode to indicate that the system
has been canceled.
■System maintenance
The vehicle has a maintenance-free type immobilizer system.
■ Conditions that may cause the system to malfunction
●If the grip portion of the key is in contact with a metallic object
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
Immobilizer system
The vehicle’s keys have built-in transponder chips that prevent
the hybrid system from starting if a key has not been previously
registered in the vehi cle’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi-
cle.
This system is designed to help prevent vehicle theft but does
not guarantee absolute security against all vehicle thefts.
931-3. Theft deterrent system
1
For safety and security
HIGHLANDER_HV_U (OM48F12U)
The alarm uses light and sound to give an alert when an intrusion is
detected.
The alarm is triggered in the following situations when the alarm is
set:
●A locked door is unlocked or opened in any way other than using
the entry function, wireless remo te control or mechanical key.
● The hood is opened.
● The locked glass hatch (if equipped) is opened in any way other
than using the entry function.
● The 12-volt battery is reconnected.
Close the doors, glass hatch (if
equipped) and hood, and lock all
the doors. The system will be set
automatically after 30 seconds.
The indicator light changes from
being on to flashing when the sys-
tem is set.
Alarm∗
∗: If equipped
The alarm
Setting the alarm system