2017 TOYOTA GT86 window

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B
oth Toyota and your Toyota dealer
are dedicated to serving your
automotive needs. Your complete
satisfaction is our first priority. Should you
have a problem or concern — either
during or after the warranty period —
please take the following steps to ensure
the quickest possible response:
Step 1
Discuss the situation with a dealership
manager, such as the service manager or
customer relations manager. In most
cases, a satisfactory solution can be
reached at this step.
Step 2
If the dealership does not address your
concern to your satisfaction, call the
Toyota Customer Experience Center at
(800) 331-4331.
Please have the following information
ready when you call:
•Your Toyota’s vehicle identification
number (located on the driver’s side
corner of the dashboard, under the
window)
•Current mileage on your vehicle
•Name of your Toyota dealership
A Toyota customer relations representative
will assist you in working with the
dealership to find a satisfactory solution.
Step 3
If your concern has still not been resolved
to your satisfaction, Toyota offers
additional assistance through the Dispute
Settlement Program, a dispute resolution
program administered by the National
Center for Dispute Settlement. The
purpose of the Dispute Settlement
Program is to resolve disputes through
arbitration — a process by which two
parties authorize an independent third
party to hear and resolve a dispute. The
program is informal and free of charge. To
request that your case be reviewed
through the program, complete the
customer claim form in the
Owner’s
Warranty Rights Notification
booklet
(found in your glove box) and mail it to:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
If you would like to request a customer
claim form, call the Toyota Customer
Experience Center at (800) 331-4331.
When you call, please have your vehicle
identification number, the current mileage
on your Toyota and the names of your
selling and servicing dealerships.
If You Need Assistance
INTRODUCTION
Introduction5

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Maintenance ItemMaintenance Interval (Miles or Number of months, whichever occurs first)
After the described period, continue to follow the described maintenance at the recommended
intervals.
I = Inspect; R = Replace, Change, Tire Rotate or lubricate; T= Tighten to specified torque
Miles (000) 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75 82.5 90
Months 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75 82.5 90Automatic transmission
IIIR II
Bolts and nuts on
chassis Driving on dirt
or dusty roadsTTTTTTTTTTTT
Brake fluid Normal RRR
Severe When operating in high humidity areas or in mountainous areas, replace every 15,000 miles or
15 months, whichever occurs first
Brake lines and hoses Normal IIIIII
Driving on dirt
or dusty roads IIIIIIIIIIII
Severe When operating in areas where road salts or other corrosive materials are used; if living in coastal
areas, inspect every 7,500 miles or 7.5 months, whichever occurs first.
Brake pads and discs Normal IIIIII
Severe Repeated short driving distance, driving on rough and/or muddy roads; driving in areas where road
salts or other corrosive materials; living in coastal areas, inspect every 7,500 miles or 7.5 months, whichever occurs first.
Cabin air filter Normal RRRRRR
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter.
Replacement may be needed if you notice reduced air flow from the air conditioner and heater or if the windows fog
easily when you use the “fresh” mode. Consult your dealer if any of these conditions occur.
Scheduled Maintenance
MAINTENANCE
37Maintenance Log