Page 749 of 812

7498-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
■Stopping the engine
Set the parking brake, shift the shift leve r to P (Multidrive) or N (manual trans-
mission) and press the engine switch as you normally do when stopping the
engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 652)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered.
■ Changing engine switch modes
Release the brake pedal (Multidrive) or clutch pedal (manual transmission)
and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 238)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system and push button start has not
been deactivated in the customization setting. If it is off, turn the function on.
(Customizable features P. 776)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 173)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the mechanical key. It is pos-
sible for children and other passengers to get caught in the power window.
3
Page 759 of 812
7598-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
If the vehicle becomes stuck
Stop the engine. Shift the shift lever to P (Multidrive) or N (manual
transmission), and set the parking brake.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the engine.
Shift the shift lever to D or R (Multidrive) or 1 or R (manual trans-
mission) and release the parking brake. Then, while exercising cau-
tion, depress the accelerator pedal.
■ When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRC.
A message will be shown on the multi-
information display.
1
2
3
4
5
Page 760 of 812
7608-2. Steps to take in an emergency
C-HR_OM_Europe_OM10528E
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■ To avoid damaging the transmission and other components
● Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Page 762 of 812
7629-1. Specifications
C-HR_OM_Europe_OM10528E
Maintenance data (fuel, oil level, etc.)
*1: Unladen vehicles
*2: Vehicles with a Stop & Start system
*3: Vehicles without a Stop & Start system
*4: Vehicles with a Multidrive
*5: Vehicles with a manual transmission
Dimensions and weights
Overall length 4360 mm (171.7 in.)
Overall width 1795 mm (70.7 in.)
Overall height*11555 mm (61.2 in.)*2
1565 mm (61.6 in.)*3
Wheelbase 2640 mm (103.9 in.)
TreadFront 1550 mm (61.0 in.)
Rear 1560 mm (61.4 in.)
Gross vehicle mass2WD models 1865 kg (4112 lb.)*4
1845 kg (4068 lb.)*5
AWD models 1930 kg (4255 lb.)
Maximum
permissible axle
capacity
Front 1050 kg (2315 lb.)
Rear 1080 kg (2381 lb.)
Drawbar load 75 kg (165 lb.)
Towing capacityWith brake
Except for Guadeloupe and
Martinique
1100 kg (2425 lb.)*4
1300 kg (2866 lb.)*5
For Guadeloupe and Martinique
600 kg (1323 lb.)*4
1100 kg (2425 lb.)*5
Without brake 720 kg (1587 lb.)
Page 768 of 812
7689-1. Specifications
C-HR_OM_Europe_OM10528E
Cooling system
Capacity (reference)
Gasoline engine
Intercooler
Vehicles with a Multidrive
6.7 L (7.0 qt., 5.9 Imp.qt.)
Vehicles with a manual transmission
6.4 L (6.8 qt., 5.6 Imp.qt.)
1.9 L (2.0 qt., 1.6 Imp.qt.)
Coolant type
Use either of the following:
• “Toyota Super Long Life Coolant”
• Similar high-quality ethylene glycol-
based non-silicate, non-amine, non-
nitrite, and non-borate coolant with
long-life hybrid organic acid technology
Do not use plain water alone.
Ignition system
Spark plug
MakeNGK DILKAR8J9G
Gap0.9 mm (0.035 in.)
NOTICE
■ Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust the spark plug gap.
Page 769 of 812
7699-1. Specifications
9
Vehicle specifications
C-HR_OM_Europe_OM10528E
*: The fluid capacity is a reference quantity.
If replacement is necessary, contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
Electrical system
Battery
Specific voltage read-
ing at 20 C (68F):
12.3 V or higher
If the specific voltage is lower than the standard
value, charge the battery.
Charging rates5 A max.
Multidrive
Fluid capacity*2WD models
7.5 L (7.9 qt., 6.6 Imp.qt.)
AWD models
7.4 L (7.8 qt., 6.5 Imp.qt.)
Fluid typeToyota Genuine CVT Fluid FE
NOTICE
■ Multidrive fluid type
Using Multidrive fluid other than “T oyota Genuine CVT Fluid FE” may cause
deterioration in shift quality, locking up of your transmission accompanied
by vibration, and ultimately damage to the transmission of your vehicle.
Page 770 of 812

7709-1. Specifications
C-HR_OM_Europe_OM10528E
Your Toyota vehicle is filled with “Toyota Genuine Differential Gear Oil” at the
factory.
Use Toyota approved “Toyota Genuine Differential Gear Oil” or an equivalent
of matching quality to satisfy the above specification.
Please contact any authorized Toyota re tailer or Toyota authorized repairer,
or any reliable repairer for further details.
Manual transmission
Gear oil capacity (Reference) 2.4 L (2.5 qt., 2.1 Imp.qt.)
Gear oil type “TOYOTA Genuine Manual Transmission
Gear Oil LV GL-4 75W” or equivalent
NOTICE
■ Manual transmission gear oil
• Please be aware that depending on the particular characteristics of the
gear oil used or the operating conditions, idle sound, shift feeling and/or
fuel efficiency may be different or affected and, in the worst case, damage
to the vehicle’s transmission.
Toyota recommends to use “TOYOTA Genuine Manual Transmission
Gear Oil LV GL-4 75W” to achieve optimal performance.
• Your Toyota vehicle is filled with “TOYOTA Genuine Manual Transmission
Gear Oil LV GL-4 75W” at the factory.
Use Toyota approved “TOYOTA Genuine Manual Transmission Gear Oil
LV GL-4 75W” or an equivalent oil matching quality that satisfies the
above specifications.
Please contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer for further details.
Rear differential (AWD models)
Oil capacity 0.5 L (0.5 qt., 0.4 lmp.qt.)
Oil type and viscosity Toyota Genuine Differential gear oil LT
75W-85 GL-5 or equivalent
Page 793 of 812

793What to do if... (Troubleshooting)
C-HR_OM_Europe_OM10528E
●Vehicles with a manual transmission:
Do you turn the key with the clutch pedal depressed firmly? ( P. 233)
●Vehicles with a Multidrive:
Is the shift lever in P? ( P. 2 3 4 )
●Is the steering wheel unlocked? (P. 234)
●Is the battery discharged? (P. 750)
●Vehicles with a Multidrive:
Did you press the engine switch while firmly depressing the brake pedal?
( P. 236)
●Vehicles with a manual transmission:
Did you press the engine switch while firmly depressing the clutch pedal?
( P. 236)
●Vehicles with a Multidrive:
Is the shift lever in P? ( P. 2 4 0 )
●Is the electronic key anywhere detectable inside the vehicle? (P. 172)
●Is the steering wheel unlocked? (P. 240)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. ( P. 748)
●Is the battery discharged? (P. 750)
If you think something is wrong
The engine does not start (vehicles without a smart entry &
start system)
The engine does not start (vehicles with a smart entry &
start system)