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7438-2. Steps to take in an emergency
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When trouble arises
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WARNING
■When using the compact spare tire (if equipped) 
● Remember that the compact spare tire provided is specifically designed 
for use with your vehicle. Do not use your compact spare tire on another 
vehicle. 
● Do not use more than one compact spare tires simultaneously. 
● Replace the compact spare tire with a standard tire as soon as possible. 
● Avoid sudden acceleration, abrupt steering, sudden braking and shifting 
operations that cause sudden engine braking. 
■ When the compact spare tire is attached (if equipped) 
The vehicle speed may not be correctly detected, and the following systems 
may not operate correctly: 
Also, not only can the following system not be utilized fully, it may actually 
negatively effect the drivetrain components: 
• Dynamic Torque Control AWD system (AWD models) 
■ Speed limit when using the compact spare tire (if equipped) 
Do not drive at speeds in excess of 80 km/h (50 mph) when a compact 
spare tire is installed on the vehicle. 
The compact spare tire is not designed for driving at high speeds. Failure to 
observe this precaution may lead to an accident causing death or serious 
injury. 
■ After using the tools and jack 
Before driving, make sure all the tools and jack are securely in place in their 
storage location to reduce the possibility of personal injury during a collision
or sudden braking.
• ABS & Brake assist
• VSC 
•TRC 
• EPS
• Automatic High Beam*
• PCS (Pre-Collision System)*
• LDA (Lane Departure Alert with
steering control)*
• Dynamic radar cruise control with
full-speed range* 
*: If equipped 
• Dynamic radar cruise control*
• Cruise control*
• BSM (Blind Spot Monitor)*
• Toyota parking assist-sensor*
• S-IPA (Simple Intelligent Parking 
Assist System)*
• Rear view monitor system*
• Navigation system* 
         
        
        
     
        
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7458-2. Steps to take in an emergency
8
When trouble arises
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If the engine will not start
One of the following may be the cause of the problem: 
● There may not be sufficient fuel in the vehicle’s tank.  
Refuel the vehicle. 
● The engine may be flooded.  
Try to restart the engine again following correct starting procedures. 
( P. 233, 236) 
● There may be a malfunction in the engine immobilizer system.  
( P.  8 7 ) 
One of the following may be the cause of the problem: 
● The battery may be discharged. (P. 750) 
● The battery terminal connections may be loose or corroded. 
The engine starting system may be malfunctioning due to an electrical 
problem such as electronic key battery depletion or a blown fuse. 
However, an interim measure is available to start the engine.  
( P. 746)
If the engine will not start even though correct starting proce- 
dures are being followed ( P. 233, 236), consider each of the fol- 
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low 
volume.
The starter motor does not turn over (vehicles with a smart entry 
& start system) 
         
        
        
     
        
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7468-2. Steps to take in an emergency
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One of the following may be the cause of the problem: 
● One or both of the battery terminals may be disconnected. 
● The battery may be discharged. (P. 750) 
● There may be a malfunction in the steering lock system. (vehicles 
with a smart entry & start system)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any 
reliable repairer if the problem cannot  be repaired, or if repair procedures 
are unknown.
When the engine does not start, the following steps can be used as an 
interim measure to start the engine if the engine switch is functioning 
normally: 
Set the parking brake. 
Shift the shift lever to P (Multidrive) or N (manual transmission). 
Turn the engine switch to ACCESSORY mode. 
Press and hold the engine switch for about 15 seconds while 
depressing the brake pedal (Multidrive) or clutch pedal (manual 
transmission) firmly. 
Even if the engine can be started using the above steps, the system 
may be malfunctioning. Have the vehicle inspected by any authorized 
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
The starter motor does not turn over, the interior lights and head- 
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart entry & start
system)
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7478-2. Steps to take in an emergency
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When trouble arises
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If the electronic key does not operate properly  
(vehicles with a smart entry & start system)
Use the mechanical key ( P. 146) in order to perform the following 
operations: 
Locks all the doors 
Closes the windows (turn and 
hold)*
Unlocks all the doors 
Opens the windows (turn and 
hold)* 
*: These settings must be custom- 
ized at any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
( P. 776)
If communication between the electronic key and vehicle is 
interrupted ( P. 174) or the electronic key cannot be used 
because the battery is depleted, the smart entry & start system
and wireless remote control cannot be used. In such cases, the 
doors can be opened and the engine can be started by following 
the procedure below.
Locking and unlocking the doors
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7488-2. Steps to take in an emergency
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Multidrive: Ensure that the shift lever is in P and depress the brake 
pedal.  
Manual transmission: Shift the shift lever to N and depress the 
clutch pedal. 
Touch the Toyota emblem side 
of the electronic key to the 
engine switch.
When the electronic key is 
detected, a buzzer sounds and the
engine switch will turn to IGNITION 
ON mode. 
When the smart entry & start sys- 
tem is deactivated in customization 
setting, the engine switch will turn 
to ACCESSORY  mode.
Firmly depress the brake pedal (Multidrive) or clutch pedal (manual 
transmission) and check that   and messages are shown on 
the multi-information display. 
Press the engine switch. 
In the event that the engine still cannot be started, contact any autho- 
rized Toyota retailer or Toyota authorized repairer, or any reliable 
repairer.
Starting the engine
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7498-2. Steps to take in an emergency
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When trouble arises
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■Stopping the engine 
Set the parking brake, shift the shift leve r to P (Multidrive) or N (manual trans- 
mission) and press the engine switch as you normally do when stopping the 
engine. 
■ Replacing the key battery 
As the above procedure is a temporary measure, it is recommended that the 
electronic key battery be replaced immediately when the battery is depleted. 
( P. 652) 
■ Alarm (if equipped) 
Using the mechanical key to lock the doors will not set the alarm system.  
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. 
■ Changing engine switch modes 
Release the brake pedal (Multidrive) or clutch pedal (manual transmission) 
and press the engine switch in step   above.  
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 238) 
■ When the electronic key does not work properly 
● Make sure that the smart entry & start system and push button start has not 
been deactivated in the customization setting. If it is off, turn the function on.  
(Customizable features  P. 776) 
● Check if battery-saving mode is set. If it is set, cancel the function.  
( P. 173)
WARNING
■When using the mechanical key and operating the power windows 
Operate the power window after checking to make sure that there is no pos- 
sibility of any passenger having any of their body parts caught in the side 
window. Also, do not allow children to operate the mechanical key. It is pos-
sible for children and other passengers to get caught in the power window.
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7508-2. Steps to take in an emergency
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If the vehicle battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle 
with a 12-volt battery, you can jump start your vehicle by following the 
steps below. 
Vehicles with an alarm ( P.  9 7 ) : 
Confirm that the key is being 
carried.
When connecting the jumper (or 
booster) cables, depending on the 
situation, the alarm may activate
and the doors may lock. (P. 100)
Open the hood. ( P. 615)
The following procedures may be used to start the engine if the 
vehicle’s battery is discharged.  
You can also call any authorized Toyota retailer or Toyota autho- 
rized repairer, or any reliable repairer or a qualified repair shop.
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7518-2. Steps to take in an emergency
8
When trouble arises
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Connect the jumper cables according to the following procedure: 
Connect a positive jumper cable clamp to the positive (+) battery 
terminal on your vehicle. 
Connect the clamp on the other end of the positive cable to the 
positive (+) battery terminal on the second vehicle. 
Connect a negative cable clamp to the negative (-) battery termi- 
nal on the second vehicle. 
Connect the clamp at the other end of the negative cable to a 
solid, stationary, unpainted metallic point away from the battery 
and any moving parts, as shown in the illustration. 
Start the engine of the second vehicle. Increase the engine speed 
slightly and maintain at that level for approximately 5 minutes to 
recharge the battery of your vehicle. 
Vehicles with a smart entry & start system: Open and close any of 
the doors of your vehicle with the engine switch off.
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