Page 144 of 812
1443-1. Key information
C-HR_OM_Europe_OM10528E
Keys
The following keys are provided with the vehicle.
Vehicles without a smart entry & start system (type A)
Key (with a wireless remote
control function)
Operating the wireless remote con-
trol function ( P. 145)
Key (without a wireless remote
control function)
Key number plate
Vehicles without a smart entry & start system (type B)
Keys
Operating the wireless remote con-
trol function ( P. 145)
Key number plate
Vehicles with a smart entry & start system
Electronic keys
• Operating the smart entry &
start system ( P. 171)
• Operating the wireless remote
control function ( P. 145)
Mechanical keys
Key number plate
The keys
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2
3
1
2
1
2
3
Page 145 of 812
1453-1. Key information
3
Operation of each component
C-HR_OM_Europe_OM10528E
Vehicles without a smart entry & start system
Locks all the doors ( P. 156)
Closes the windows*
( P. 156)
Unlocks all the doors ( P. 156)
Opens the windows* ( P. 156)
*: These settings must be custom-
ized at any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
Vehicles with a smart entry & start system
Locks all the doors ( P. 156)
Closes the windows*
( P. 156)
Unlocks all the doors ( P. 156)
Opens the windows* ( P. 156)
*: These settings must be custom-
ized at any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
Wireless remote control
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2
3
4
1
2
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4
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1473-1. Key information
3
Operation of each component
C-HR_OM_Europe_OM10528E
■If you lose your keys
New genuine keys can be made by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repaire r using the other key (vehicles with-
out a smart entry & start system) or mechanical key (vehicles with a smart
entry & start system) and the key number stamped on your key number plate.
Keep the plate in a safe place such as your wallet, not in the vehicle.
■ When riding in an aircraft
When bringing a key with wireless remote control function onto an aircraft,
make sure you do not press any buttons on the key while inside the aircraft
cabin. If you are carrying the key in your bag, etc., ensure that the buttons are
not likely to be pressed accidentally. Pressing a button may cause the key to
emit radio waves that could interfere with the operation of the aircraft.
■ Conditions affecting the operation of the smart entry & start system or
wireless remote control
Vehicles without a smart entry & start system
The wireless remote control function may not operate normally in the follow-
ing situations:
● When the wireless key battery is depleted
● Near a TV tower, radio station, electric power plant, airport or other facility
that generates strong radio waves
● When carrying a portable radio, cellular phone or other wireless communi-
cation devices
● When multiple wireless keys are in the vicinity
● When the wireless key is in contact with, or is covered by a metallic object
● When a wireless key (that emits radio waves) is being used nearby
● When the wireless key has been left near an electrical appliance such as a
personal computer
● If window tint with a metallic content or metallic objects are attached to the
rear window
Vehicles with a smart entry & start system
P. 174
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1483-1. Key information
C-HR_OM_Europe_OM10528E
■ Key battery depletion
Vehicles without a smart entry & start system
If the wireless remote control function does not operate, the battery may be
depleted. Replace the battery when necessary. ( P. 652)
Vehicles with a smart entry & start system
● The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin when the engine
stops. ( P. 652)
● As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace the battery
when necessary. ( P. 652)
• The smart entry & start system or the wireless remote control does not
operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
• The battery can be exchanged by the users. ( P. 652) However, as there
may be damage to the key when exchanging, it is recommended to have
the battery exchanged at any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
● To avoid serious deterioration, do not leave the electronic key within 1 m
(3 ft.) of the following electrical appliances that produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
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1493-1. Key information
3
Operation of each component
C-HR_OM_Europe_OM10528E
■ When the key battery is fully depleted
P. 652
■ Confirmation of the registered key number (vehicles with a smart entry &
start system)
The number of keys already registered to the vehicle can be confirmed. Ask
any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer for details.
■ If a wrong key is used
On some models, the key cylinder rotates freely, isolated from the internal
mechanism.
■ Customization
Settings (e.g. wireless remote control system) can be changed.
(Customizable features: P. 776)
Page 150 of 812
1503-1. Key information
C-HR_OM_Europe_OM10528E
■ Certification for the wireless remote control
Vehicles with a smart entry & start system
P. 178
Vehicles without a smart entry & start system
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1543-1. Key information
C-HR_OM_Europe_OM10528E
NOTICE
■To prevent key damage
● Do not drop the keys, subject them to strong shocks, or bend them.
● Do not expose the keys to high temperatures for long periods of time.
● Do not get the keys wet or wash them in an ultrasonic washer, etc.
● Do not attach metallic or magnetic materials to the keys or place the keys
close to such materials.
● Do not disassemble the keys.
● Do not attach a sticker or anything else to the surface of the electronic key
and key (with a wireless remote control function).
● Vehicles with a smart entry & start system: Do not place the keys near
objects that produce magnetic fields, such as TVs, audio systems and
induction cookers, or medical electr ical equipment, such as low-frequency
therapy equipment.
■ Carrying the electronic key on your person (vehicles with a smart entry
& start system)
Carry the electronic key 10 cm (3.9 in.) or more away from electric appli-
ances that are turned on. Radio wave s emitted from electric appliances
within 10 cm (3.9 in.) of the electronic key may interfere with the key, caus-
ing the key to not function properly.
■ In case of a smart entry & start system malfunction or other key-related
problems (vehicles with a smart entry & start system)
Take your vehicle with all the electronic keys provided with your vehicle to
any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
■ When an electronic key is lost (vehicles with a smart entry & start sys-
tem)
If the electronic key remains lost, the risk of vehicle theft increases signifi-
cantly. Visit any authorized Toyota reta iler or Toyota authorized repairer, or
any reliable repairer immedi ately with all remaining electronic keys that was
provided with your vehicle.
Page 156 of 812
1563-2. Opening, closing and locking the doors
C-HR_OM_Europe_OM10528E
◆Wireless remote control
Vehicles without a smart entry & start system
Locks all the doors
Check that the door is securely
locked.
Press and hold to close the win-
dows.*
Unlocks all the doors
Press and hold to open the win-
dows.*
*: These settings must be customized at any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
Vehicles with a smart entry & start system
Locks all the doors
Check that the door is securely
locked.
Press and hold to close the win-
dows.*
Unlocks all the doors
Press and hold to open the win-
dows.*
*: These settings must be customized at any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
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