Page 682 of 812
6828-1. Essential information
C-HR_OM_Europe_OM10528E
Vehicles without a smart entry
& start system: Stop the engine
by turning the engine switch to
the “ACC” position.
Vehicles with a smart entry &
start system: To stop the
engine, press and hold the
engine switch for 2 consecutive
seconds or more, or press it
briefly 3 times or more in suc-
cession.
Stop the vehicle in a safe place by the road.
4
Press and hold for 2 seconds or
more, or press briefly 3 times or more
4
WARNING
■ If the engine has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart entry & start system: Never attempt to remove
the key, as doing so will lock the steering wheel.
5
Page 685 of 812
6858-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for at most 80 km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drivetrain, axles, steering and brakes must be in
good condition.
For vehicles with a Multidrive, only the front towing eyelets may be
used.
Using a flatbed truck
Emergency towing
Page 687 of 812

6878-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart entry & start system: Enter the vehicle
being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position.
Vehicles with a Stop & Start system: Before towing the vehicle, turn the
engine switch off once, and then start the engine.
Vehicles with a smart entry & start system: Enter the vehicle being
towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Vehicles with a Stop & Start system: Before towing the vehicle, turn the
engine switch off once, and then start the engine.
Shift the shift lever to N and release the parking brake.
For vehicles with a Multidrive, when the shift lever cannot be
shifted. ( P. 248)
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at
any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage compartment. ( P. 713, 731)
5
6
7
Page 689 of 812
6898-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Vehicles without a smart entry & start system: Do not turn the engine
switch to the “LOCK” position.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
● Vehicles with a smart entry & start system: Do not turn the engine switch
off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Page 690 of 812

6908-2. Steps to take in an emergency
C-HR_OM_Europe_OM10528E
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the “LOCK” position or the key is
removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart entry & start system: Do not tow the vehicle from the
rear when the engine switch is off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ When towing a vehicle equipped with a Stop & Start system (if
equipped)
Vehicles without a smart entry & start system: When it is necessary to tow
the vehicle with all 4 wheels contacting the ground, perform the following
procedure before towing the vehicle to protect the system.
Turn the engine switch off once, and then start the engine. If the engine
does not start, turn the engine switch to “ON” position.
Vehicles with a smart entry & start system: When it is necessary to tow the
vehicle with all 4 wheels contacting the ground, perform the following proce-
dure before towing the vehicle to protect the system.
Turn the engine switch off once, and then start the engine. If the engine
does not start, turn the engine switch to IGNITION ON mode.
Page 694 of 812

6948-2. Steps to take in an emergency
C-HR_OM_Europe_OM10528E
Malfunction indicator lamp (warning buzzer)
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic Multidrive system (if equipped).
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system.
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightWarning light/Details/Actions
Page 696 of 812

6968-2. Steps to take in an emergency
C-HR_OM_Europe_OM10528E
PCS warning light (if equipped)
When the warning light flashes (and a buzzer sounds):
Indicates a malfunction in the PCS (Pre-Collision System)
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
When the warning light illuminates:
Indicates that the PCS (Pre-Collision System) is temporar-
ily unavailable, possibly due to either of the following:
• An area around the radar sensor or camera sensor
being dirty or covered with condensation, ice, stickers,
etc.
Clear the dirt, condensation, ice, stickers, etc.
( P. 292, 293)
• Radar sensor or camera sensor operational conditions
(such as temperature, etc.) being not met
Driving is possible in this case. The PCS (Pre-Colli-
sion System) will be enabled if the operational condi-
tions (such as temperature, etc.) are met again.
When the warning light is illuminated:
Either the VSC (Vehicle Stability Control) system or PCS
(Pre-Collision System) is disabled or both are disabled.
To enable the PCS, enable both the VSC system and
PCS. ( P. 302, 464)
*3
(Yellow)
LDA indicator (warning buzzer) (if equipped)
Indicates a malfunction in the LDA (Lane Departure Alert
with steering control)
When “Lane Departure Alert Unavailable” is dis-
played on the multi-information display, turn the LDA
system off, drive the vehicle for a short time, and
then turn the LDA system back on. ( P. 320)
When a message other than above is displayed, fol-
low the instructions di splayed in the message.
Warning lightWarning light/Details/Actions
Page 698 of 812

6988-2. Steps to take in an emergency
C-HR_OM_Europe_OM10528E
Tire pressure warning light
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( P. 701)
• Flat tire ( P. 710, 730)
Adjust the tire inflation pressure to the specified
level.
The light will turn off after a few minutes. In case the
light does not turn off even if the tire inflation pres-
sure is adjusted, have the system checked by any
authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system ( P. 701)
Have the system checked by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer.
*1High engine coolant temperature warning light (warning
buzzer)
Indicates that the engine coolant temperature is too high
P. 756
Master warning light
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
P. 704
*1, 6
LDA (Lane Departure Alert with steering control) system
(if equipped)
Indicates that the LDA (Lane Departure Alert with steering
control) system has determined that the driver does not
have their hands on the steering wheel while the steering
control function is on
Firmly hold the steering wheel.
Warning lightWarning light/Details/Actions