TABLE OF CONTENTS6
C-HR_HV_OM_Europe_OM10538E
7-1. Maintenance and care
Cleaning and protecting
the vehicle exterior ..........512
Cleaning and protecting
the vehicle interior ...........517
7-2. Maintenance
Maintenance
requirements....................520
7-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ......................523
Hood ..................................526
Positioning a floor jack .......528
Engine compartment..........529
Tires ...................................541
Tire inflation pressure ........553
Wheels ...............................555
Air conditioning filter ..........558
Electronic key battery ........561
Checking and replacing
fuses ................................564
Light bulbs .........................568
8-1. Essential information
Emergency flashers .......... 586
If your vehicle has to
be stopped in an
emergency ...................... 587
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ..................... 588
If you think something is
wrong .............................. 594
If a warning light turns
on or a warning buzzer
sounds ............................ 595
If a warning message
is displayed ..................... 606
If you have a flat tire
(vehicles with
an emergency tire
puncture repair kit) ......... 612
If you have a flat tire
(vehicles with
a spare tire) ..................... 632
If the hybrid system will
not start ........................... 646
If the electronic key does
not operate properly ........ 648
If the 12-volt battery is
discharged ...................... 651
If your vehicle
overheats ........................ 657
If the vehicle becomes
stuck................................ 662
7Maintenance and care8When trouble arises
15Pictorial index
C-HR_HV_OM_Europe_OM10538EWindshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256
Precautions for winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 412
To prevent freezing (windshield wiper de-icer
*) . . . . . . . . . . . P. 482
Precautions for using a car wash . . . . . . . . . . . . . . . . . . . . . . P. 514
Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 261
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 261
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 669
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 541
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 674
Winter tires/tire chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 412
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 541
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 612, 632
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 526
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 526
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 670
Coping with overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 657
Headlights/front position lights/daytime running lights/
turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 235, 244
Front fog lights
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 254
Side turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 235
Stop lights/tail lights/turn signal lights . . . . . . . . . . . . P. 235, 244
Tail lights (LED type)
Back-up light
Shifting the shift lever to R. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Rear fog light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 254
4
5
6
7
Light bulbs of the exterior lights for driving
(Replacing method: P. 568, Watts: P. 676)
*: If equipped
8
9
10
11
12
13
14
2094-1. Before driving
4
Driving
C-HR_HV_OM_Europe_OM10538E
NOTICE
■When driving the vehicle
● Do not depress the accelerator and brake pedals at the same time during
driving, as this may restrain the hybrid system output.
● Do not use the accelerator pedal or depress the accelerator and brake
pedals at the same time to hold the vehicle on a hill.
■ When parking the vehicle
Always set the parking brake, and shift the shift lever to P. Failure to do so
may cause the vehicle to move or the vehicle may accelerate suddenly if
the accelerator pedal is accidentally depressed.
■ Avoiding damage to vehicle parts
● Do not turn the steering wheel fully in either direction and hold it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire: P. 612, 632
2144-1. Before driving
C-HR_HV_OM_Europe_OM10538E
■Information tag (manufacturer’s label)
Gross vehicle mass
The combined weight of the driver, passengers, luggage, towing hitch,
total curb mass and drawbar load should not exceed the gross vehicle
mass by more than 100 kg (220.5 lb.). Exceeding this weight is danger-
ous.
Maximum permissible rear axle capacity
The weight borne by the rear axle should not exceed the maximum per-
missible rear axle capacity by 15% or more. Exceeding this weight is
dangerous.
The values for towing capacity were derived from testing conducted at
sea level. Take note that engine output and towing capacity will be
reduced at high altitudes.
Ty pe AType B
WARNING
■ When the gross vehicle mass or maximum permissible axle capacity is
exceeded
Failing to observe this precaution may lead to an accident causing death or
serious injury.
● Add an additional 20.0 kPa (0.2 kgf/cm2 or bar, 3 psi) to the recommended
tire inflation pressure value. ( P. 674)
● Do not exceed the established speed limit for towing a trailer in built-up
areas or 100 km/h (62 mph), whichever is the lower.
1
2
2164-1. Before driving
C-HR_HV_OM_Europe_OM10538E
■Tire information
● Increase the tire inflation pressure to 20.0 kPa (0.2 kgf/cm2 or bar, 3 psi)
greater than the recommended value when towing. ( P. 674)
● Increase the air pressure of the trailer tires in accordance with the total
trailer weight and according to the values recommended by the manufac-
turer of your trailer.
■ Tr a i l e r l i g h ts
Please consult at any authorized retailer or Toyota authorized repairer, or any
reliable repairer when installing trailer lights, as incorrect installation may
cause damage to the vehicle’s lights. Please take care to comply with your
state’s laws when installing trailer lights.
■ Break-in schedule
Toyota recommends that vehicles fitted with new power train components
should not be used for towing trailers for the first 800 km (500 miles).
■ Safety checks before towing
● Check that the maximum load limit for the towing hitch/bracket and hitch ball
is not exceeded. Bear in mind that the coupling weight of the trailer will add
to the load exerted on the vehicle. Also make sure that the total load exerted
on the vehicle is within the range of the weight limits. ( P. 213)
● Ensure that the trailer load is secure.
● Supplementary outside rear view mirrors should be added to the vehicle if
the traffic behind cannot be clearly seen with standard mirrors. Adjust the
extending arms of these mirrors on both sides of the vehicle so that they
always provide maximum visibility of the road behind.
■ Maintenance
● Maintenance must be performed more frequently when using the vehicle for
towing due to the greater weight burden placed on the vehicle compared to
normal driving.
● Retighten all bolts securing the hitching ball and bracket after towing for
approximately 1000 km (600 miles).
2534-3. Operating the lights and wipers
4
Driving
C-HR_HV_OM_Europe_OM10538E
● In the situations shown below, the system may not be able to accurately
detect surrounding brightness levels. This may cause the low beams to
remain on or the high beams to cause problems for pedestrians, vehicles
ahead or other parties. In these cases, manually switch between the high
and low beams.
• In bad weather (rain, snow, fog, sandstorms, etc.)
• The windshield is obscured by fog, mist, ice, dirt, etc.
• The windshield is cracked or damaged.
• The camera sensor is deformed or dirty.
• The camera sensor temperature is extremely high.
• Surrounding brightness levels are equal to those of headlights, tail lights
or fog lights.
• Vehicles ahead have headlights that are either switched off, dirty, are
changing color, or ar e not aimed properly.
• When driving through an area of intermittently changing brightness and
darkness.
• When frequently and repeatedly driving ascending/descending roads, or
roads with rough, bumpy or uneven surfaces (such as stone-paved
roads, gravel tracks, etc.).
• When frequently and repeatedly taking curves or driving on a winding
road.
• There is a highly reflective object ahead of the vehicle, such as a sign or
a mirror.
• The back of a vehicle ahead is highly reflective, such as a container on a
truck.
• The vehicle’s headlights are damaged or dirty.
• The vehicle is listing or tilting, due to a flat tire, a trailer being towed, etc.
• The high beam and low beam are repeatedly being switched between in
an abnormal manner.
• The driver believes that the high beam may be causing problems or dis-
tress to other drivers or pedestrians nearby.
■ If “Headlight System Malfunction. Visit Your Dealer.” is displayed on the
multi-information display
The system may be malfunctioning. Have the vehicle inspected by any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
2774-5. Using the driving support systems
4
Driving
C-HR_HV_OM_Europe_OM10538E
WARNING
■When to disable the pre-collision system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or serious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the hybrid system operating and
the tires are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chassis dyna-
mometer or speedometer tester, or when using an on vehicle wheel bal-
ancer
● When a strong impact is applied to the front bumper or front grille, due to
an accident or other reasons
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When the tires are very worn
● When tires of a size other than specified are installed
● When tire chains are installed
● When a compact spare tire or an emergency tire puncture repair kit is used
● If equipment (snow plow, etc.) that may obstruct the radar sensor or cam-
era sensor is temporarily installed to the vehicle
2874-5. Using the driving support systems
4
Driving
C-HR_HV_OM_Europe_OM10538E
● In some situations such as the following, sufficient braking force may not be
obtained, preventing the system from performing properly:
• If the braking functions cannot operate to their full extent, such as when
the brake parts are extremely cold, extremely hot, or wet
• If the vehicle is not properly maintained (brakes or tires are excessively
worn, improper tire inflation pressure, etc.)
• When the vehicle is being driven on a gravel road or other slippery sur-
face
● Some pedestrians such as the following may not be detected by the radar
sensor and camera sensor, preventi ng the system from operating properly*:
• Pedestrians shorter than approximately 1 m (3.2 ft.) or taller than approx-
imately 2 m (6.5 ft.)
• Pedestrians wearing oversized clothing (a rain coat, long skirt, etc.), mak-
ing their silhouette obscure
• Pedestrians who are carrying large baggage, holding an umbrella, etc.,
hiding part of their body
• Pedestrians who are bending forward or squatting
• Pedestrians who are pushing a stroller, wheelchair, bicycle or other vehi-
cle
• Groups of pedestrians which are close together
• Pedestrians who are wearing wh ite and look extremely bright
• Pedestrians in the dark, such as at night or while in a tunnel
• Pedestrians whose clothing appears to be nearly the same color or
brightness as their surroundings
• Pedestrians near walls, fences, guardrails, or large objects
• Pedestrians who are on a metal object (manhole cover, steel plate, etc.)
on the road
• Pedestrians who are walking fast
• Pedestrians who are changing speed abruptly
• Pedestrians running out from behind a vehicle or a large object
• Pedestrians who are extremely close to the side of the vehicle (outside
rear view mirror, etc.)
*: Depending on the region in which the vehicle was sold, the pedestrian
detection function may not be available.