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TABLE OF CONTENTS6
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7-1. Maintenance and care
Cleaning and protecting
the vehicle exterior ..........512
Cleaning and protecting
the vehicle interior ...........517
7-2. Maintenance
Maintenance
requirements....................520
7-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ......................523
Hood ..................................526
Positioning a floor jack .......528
Engine compartment..........529
Tires ...................................541
Tire inflation pressure ........553
Wheels ...............................555
Air conditioning filter ..........558
Electronic key battery ........561
Checking and replacing
fuses ................................564
Light bulbs .........................568
8-1. Essential information
Emergency flashers .......... 586
If your vehicle has to
be stopped in an
emergency ...................... 587
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ..................... 588
If you think something is
wrong .............................. 594
If a warning light turns
on or a warning buzzer
sounds ............................ 595
If a warning message
is displayed ..................... 606
If you have a flat tire
(vehicles with
an emergency tire
puncture repair kit) ......... 612
If you have a flat tire
(vehicles with
a spare tire) ..................... 632
If the hybrid system will
not start ........................... 646
If the electronic key does
not operate properly ........ 648
If the 12-volt battery is
discharged ...................... 651
If your vehicle
overheats ........................ 657
If the vehicle becomes
stuck................................ 662
7Maintenance and care8When trouble arises
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881-3. Hybrid system
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◆When stopped/during start off
The gasoline engine stops* when the vehicle is stopped. During
start off, the electric motor (traction motor) drives the vehicle. At
slow speeds or when traveling down a gentle slope, the engine is
stopped* and the electric motor (traction motor) is used.
When shift lever is in N, the hybrid battery (traction battery) is not
being charged.
*: When the hybrid battery (traction battery) requires charging or the engine
is warming up, etc., the gasoline engine will not automatically stop.
( P. 89)
◆During normal driving
The gasoline engine is predominantly used. The electric motor
(traction motor) charges the hybrid battery (traction battery) as nec-
essary.
◆When accelerating sharply
When the accelerator pedal is depressed heavily, the power of the
hybrid battery (traction battery) is added to that of the gasoline
engine via the electric motor (traction motor).
◆When braking (regenerative braking)
The wheels operate the electric motor (traction motor) as a power
generator, and the hybrid battery (traction battery) is charged.
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891-3. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10538E
■Regenerative braking
In the following situations, kinetic ener gy is converted to electric energy and
deceleration force can be obtained in c onjunction with the recharging of the
hybrid battery (traction battery).
● The accelerator pedal is released while driving with the shift lever in D or B.
● The brake pedal is depressed while driving with the shift lever in D or B.
■ EV indicator
■ Conditions in which the gasoline engine may not stop
The gasoline engine starts and stops automatically. However, it may not stop
automatically in the following conditions*:
● During gasoline engine warm-up
● During hybrid battery (traction battery) charging
● When the temperature of the hybrid battery (traction battery) is high or low
● When the heater is switched on
*: Depending on the circumstances, the gasoline engine may also not stop
automatically in situations other than those above.
The EV indicator comes on when the
vehicle is driven using only the electric
motor (traction motor) or the gasoline
engine is stopped.
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901-3. Hybrid system
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■ Charging the hybrid battery (traction battery)
As the gasoline engine charges the hybrid battery (traction battery), the bat-
tery does not need to be charged from an outside source. However, if the
vehicle is left parked for a long time the hybrid battery (traction battery) will
slowly discharge. For this reason, be sure to drive the vehicle at least once
every few months for at least 30 minutes or 16 km (10 miles). If the hybrid
battery (traction battery) becomes fully discharged and you are unable to start
the hybrid system, contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
■ Charging the 12-volt battery
P. 653
■ After the 12-volt battery has discharged or when the terminal has been
removed and installed during exchange, etc.
The gasoline engine may not stop even if the vehicle is being driven by the
hybrid battery (traction battery). If this continues for a few days, contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
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911-3. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10538E
■ Sounds and vibrations specific to a hybrid vehicle
There may be no engine sound or vibration even though the vehicle is able to
move with the “READY” indicator is illuminated. For safety, apply the parking
brake and make sure to shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid system is
operating and are not a malfunction:
● Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) when the
hybrid system starts or stops.
● Relay operating sounds such as a snap or soft clank will be emitted from the
hybrid battery (traction battery), behind the rear seats, when the hybrid sys-
tem is started or stopped.
● Sounds from the hybrid system may be heard when the back door is open.
● Sounds may be heard from the transmission when the gasoline engine
starts or stops, when driving at low speeds, or during idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed or as the accelerator pedal is released.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vent. (P. 93)
■ Maintenance, repair, recycling, and disposal
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer regarding maintenance, repair, recycling and disposal. Do
not dispose of the vehicle yourself.
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921-3. Hybrid system
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Hybrid system precautions
The illustration is an example for explanation and may differ from the
actual item.
Take care when handling the hybrid system, as it is a high volt-
age system (about 600 V at maximum) as well as contains parts
that become extremely hot when the hybrid system is operating.
Obey the warning labels attached to the vehicle.
Warning label
Service plug
Hybrid battery (traction battery)
High voltage cables (orange)
Electric motor (traction motor)
Power control unit
Air conditioning compressor
1
2
3
4
5
6
7
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931-3. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10538E
There is an air intake vent under
the right side of the rear seat for
the purpose of cooling the hybrid
battery (traction battery). If the
vent becomes blocked, the hybrid
battery (traction battery) may
overheat, leading to a reduction in
hybrid battery (traction battery)
output.
When a certain level of impact is detected by the impact sensor, the
emergency shut off system blocks the high voltage current and stops
the fuel pump to minimize the risk of electrocution and fuel leakage. If
the emergency shut off system activates, your vehicle will not restart.
To restart the hybrid system, contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
A message is automatically displayed when a malfunction occurs in
the hybrid system or an improper operation is attempted.
If a warning message is shown on
the multi-information display, read
the message and follow the
instructions.
Hybrid battery (traction battery) air intake vent
Emergency shut off system
Hybrid warning message
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941-3. Hybrid system
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■If a warning light comes on, a warning message is displayed, or the
12-volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If
the “READY” indicator does not come on, contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cannot be started,
refuel the vehicle with at least enough gasoline to make the low fuel level
warning light ( P. 598) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
7.5 L [2.0 gal., 1.7 Imp.gal.], when the vehicle is on a level surface. This value
may vary when the vehicle is on a slope. Add extra fuel when the vehicle is
inclined.)
■ Electromagnetic waves
● High voltage parts and cables on hybrid vehicles incorporate electromag-
netic shielding, and therefore emit approximately the same amount of elec-
tromagnetic waves as conventional gasoline powered vehicles or home
electronic appliances.
● Your vehicle may cause sound interference in some third party-produced
radio parts.
■ Hybrid battery (traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.
■ Declaration of conformity
This model conforms to hydrogen emissions according to regulation ECE100
(Battery electric vehicle safety).