5337-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
7
Maintenance and care
The coolant level is satisfactory if it is between the “FULL” and “LOW”
lines on the reservoir when the hybrid system is cold.
■Engine coolant reservoir
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the
“LOW” line, add coolant up to
the “FULL” line. ( P. 657)
■Power control unit coolant reservoir
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the
“LOW” line, add coolant up to
the “FULL” line. ( P. 657)
■Coolant selection
Only use “Toyota Super Long Life Coolant” or a similar high quality ethylene
glycol based non-silicate, non-amine, non- nitrite, and non-borate coolant with
long-life hybrid organic acid technology.
“Toyota Super Long Life Coolant” is a mixture of 50% coolant and 50% deion-
ized water. (Minimum temperature: -35 C [-31F])
For more details about coolant, contact any authorized Toyota retailer or Toy-
ota authorized repairer, or any reliable repairer.
■ If the coolant level drops within a short time of replenishing
Visually check the radiator, hoses, engine/power control unit coolant reservoir
caps, drain cock and water pump.
If you cannot find a leak, have any authorized Toyota retailer or Toyota autho-
rized repairer, or any reli able repairer test the cap and check for leaks in the
cooling system.
Coolant
1
2
3
1
2
3
5647-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
Checking and replacing fuses
Turn the power switch off.
Open the fuse box cover.
Engine compartment type A fuse box
While pushing the 2 claws, lift up
the cover.
When closing the cover, make sure
to attach the 2 claws.
Engine compartment type B fuse box
While pushing the 3 claws, lift up
the cover.
When closing the cover, make sure
to attach the 3 claws.
Engine compartment type C fuse box
Remove the cover.
When installing the cover, make
sure to attach the claw.
If any of the electrical components do not operate, a fuse may
have blown. If this happens, check and replace the fuses as nec-
essary.
1
2
6098-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
■If “See Owner’s Manual” is shown
● If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a safe place and
contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer. Continuing to drive the vehicle may be dangerous.
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator Malfunction”
• “Entry & Start System Malfunction See Owner’s Manual”
● If “Low 12-Volt Battery See Owner’s Manual” is shown, the hybrid system
may not start normally. (Coping method: P. 651)
■ If “Charging System Malfunction” is shown
Indicates a malfunction in the vehicle’s charging system. Immediately stop
the vehicle in a safe place and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reli able repairer. Continuing to drive the
vehicle may be dangerous.
■ If “Engine Coolant Temperature high” is shown
Indicates that the engine coolant temperature is too high. Immediately stop
the vehicle in a safe place. ( P. 657)
■ If “Engine Oil Pressure Low” is shown
Indicates that the engine oil pressure is too low. Immediately stop the vehicle
in a safe place and contact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
This message may be shown when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.)
Handling method: P. 657
6608-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system again and check if “Hybrid System
Overheated” is shown on the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle may
be driven normally.
However, if the message appears again frequently, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
WARNING
■ To prevent an accident or injury when inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the indicator on the
power switch and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fans may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the coolant reservoir caps while the hybrid system and radi-
ator are hot.
High temperature steam or coolant could spray out.
6
6709-1. Specifications
C-HR_HV_OM_Europe_OM10538E
*: The engine oil capacity is a reference quantity to be used when changing
the engine oil. Warm up the engine and turn off the hybrid system, wait
more than 5 minutes, and check the oil level on the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is used in your Toyota vehicle. Toyota
recommends the use of approved “Toyota Genuine Motor Oil”.
Another motor oil of matching quality can also be used.
Oil grade:
0W-20, 5W-30 and 10W-30:
API grade SL “Energy-Conserving”, SM “Energy-Conserving” or SN
“Resource-Conserving”; or ILSAC multigrade engine oil
15W-40:
API grade SL, SM or SN multigrade engine oil
Recommended viscosity (SAE):
SAE 0W-20 is filled into your
Toyota vehicle at manufactur-
ing, and the best choice for
good fuel economy and good
starting in cold weather.
If SAE 0W-20 oil is not avail-
able, SAE 5W-30 oil may be
used. However, it should be
replaced with SAE 0W-20 at the
next oil change.
If you use SAE 10W-30 or a
higher viscosity engine oil in
extremely low temperatures,
the engine may become difficult
to start, so SAE 0W-20 or 5W-
30 engine oil is recommended.
Lubrication system
Oil capacity
(Drain and refill reference*)
With filter 4.2 L (4.4 qt., 3.7 Imp.qt.)
Without filter 3.9 L (4.1 qt., 3.4 Imp.qt.)
Temperature range anticipated
before next oil change
Preferred
700Alphabetical index
C-HR_HV_OM_Europe_OM10538E
ECB (Electronically
Controlled Brake System) .... 402
Eco drive mode ........................ 328
Electric motor
Location .................................. 87
Specification.......................... 669
Electric Power Steering (EPS)
Function ................................ 403
Warning light ......................... 596
Electronic key
If the electronic key does not
operate properly ................. 648
Replacing the battery ............ 561
Electronically Controlled
Brake System (ECB).............. 402
Emergency flashers................. 586
Emergency, in case of
If a warning buzzer sounds ... 595
If a warning light turns on ...... 595
If a warning message is
displayed ............................ 606
If the 12-volt battery is
discharged .......................... 651
If the electronic key does not
operate properly ................. 648
If the hybrid system will not
start..................................... 646
If you have a flat tire...... 612, 632
If you lose your keys ..... 145, 148
If you think something is
wrong .................................. 594
If your vehicle becomes
stuck ................................... 662
If your vehicle has to be
stopped in an emergency ... 587
If your vehicle needs to be
towed .................................. 588
If your vehicle overheats ....... 657
Energy monitor ........................ 138
Engine
Accessory mode ................... 222
Compartment ........................ 529
Engine switch........................ 221
Exhaust gas precautions ........ 56
Hood ..................................... 526
How to start the hybrid
system ................................ 221
Identification number ............ 668
If the hybrid system will not
start .................................... 646
If your vehicle has to be
stopped in an emergency ... 587
Ignition switch
(power switch) .................... 221
Overheating .......................... 657
Power switch......................... 221
Engine coolant
Capacity ................................ 672
Checking ............................... 533
Preparing and checking
before winter....................... 412
Warning light ......................... 600
Engine oil
Capacity ................................ 670
Checking ............................... 530
Oil pressure warning light ..... 595
Preparing and checking
before winter....................... 412
Engine switch .......................... 221
Auto power off function ......... 223
Changing the power switch
modes................................. 222
If your vehicle has to be
stopped in an emergency ... 587
Starting the hybrid system .... 221
EPS (Electronic Power Steering)
Function ................................ 403
Warning light ......................... 596
EV indicator.............................. 122
EV drive mode.......................... 228
Exhaust gas precautions .......... 56
E
705Alphabetical index
C-HR_HV_OM_Europe_OM10538E
Navigation system*
Odometer .................................. 125
Oil
Engine oil .............................. 670
Opener
Back door .............................. 158
Fuel filler door ....................... 264
Hood ..................................... 526
Outside rear view mirrors ....... 190
Adjustment ............................ 190
Blind Spot Monitor................. 335
Folding .................................. 191
Outside rear view mirror
defoggers............................ 482
Outside temperature
display .................................... 125
Overheating .............................. 657
Overheating, Engine ................ 657
Parking assist sensors
S-IPA (Simple Intelligent
Parking Assist System)....... 363
Toyota parking
assist-sensor ...................... 351
Parking brake ........................... 236
Parking brake engaged
warning buzzer ................... 239
Warning light ................. 597, 598
PCS (Pre-Crash Safety)
Enabling/disabling the
system ................................ 278
Function ................................ 274
Warning light ......................... 598
Personal lights ......................... 491
Wattage ................................ 676
Power control unit coolant
Capacity ................................ 672
Checking ............................... 533
Preparing and checking
before winter....................... 412
Radiator ................................ 535
Power outlets ........................... 507
Power steering (Electric
Power Steering system) ....... 403
Warning light ......................... 596
Power switch............................ 221
Auto power off function ......... 223
Changing the power
switch modes...................... 222
If your vehicle has to be
stopped in an emergency ... 587
Starting the hybrid
system ................................ 221
Power windows
Catch protection function ...... 194
Door lock linked window
operation ............................ 196
Jam protection function......... 194
Operation .............................. 193
Window lock switch............... 193
Pre-Crash Safety (PCS)
Enabling/disabling the
system ................................ 278
Function ................................ 274
Warning light ......................... 598
N
O
P
*: For vehicles with navigation system or multimedia system,
refer to the “Navigation and multimedia system Owner’s manual”.
710Alphabetical index
C-HR_HV_OM_Europe_OM10538E
Warning buzzers
Blind Spot Monitor (BSM) ..... 335
Brake system ........................ 595
Lane departure alert.............. 290
Open back door .................... 158
Open door ............................. 155
Pre-collision warning ............. 275
Radar cruise control .............. 316
RSA (Road Sign Assist) ........ 301
Seat belt reminder................. 599
Toyota parking assist
sensors ............................... 353
Warning lights .......................... 117
ABS ....................................... 596
Brake Override System ......... 600
Brake system ........................ 595
Charging system ................... 595
Electric parking brake ... 597, 598
Electric power steering.......... 596
High coolant temperature...... 600
LDA system........................... 600
Low engine oil pressure ........ 595
Low fuel level ........................ 598
Malfunction indicator lamp .... 596
Master warning light .............. 600
PCS....................................... 598
Seat belt reminder light ......... 599
Slip indicator ......................... 597
SRS....................................... 596
Tire pressure ......................... 599
Warning messages .................. 606
Washer
Checking ............................... 539
Preparing and checking
before winter....................... 412
Switch ........................... 256, 259
Washing and waxing ............... 512
What to do if...
(Troubleshooting) ................. 692
Wheels ...................................... 555
Replacing wheels.................. 555
Size ....................................... 674
Window glasses....................... 193
Window lock switch ................ 193
Windows
Power windows ..................... 193
Rear window defogger .......... 482
Washer ......................... 256, 259
Windshield wipers ................... 256
Rain-sensing windshield
wipers ................................. 256
Winter driving tips ................... 412
Wireless remote control
key .......................................... 144
Locking/Unlocking......... 144, 150
Replacing the battery ............ 561
WMA disc ................................. 426
W