Page 166 of 712

1663-2. Opening, closing and locking the doors
C-HR_HV_OM_Europe_OM10538E
■ Conditions affecting operation
The smart entry & start system uses weak radio waves. In the following situa-
tions, the communication between the electronic key and the vehicle may be
affected, preventing the smart entry & start system, wireless remote control
and immobilizer system from operating properly. (Ways of coping: P. 648)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless commu-
nication devices
• Another electronic key or a wireless key that emits radio waves
• Personal computers or pers onal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices
● When parking at a meter
Page 167 of 712

1673-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_HV_OM_Europe_OM10538E
■ Note for the entry function
● Even when the electronic key is within the effective range (detection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near
the ground, or in a high place w hen the doors are locked or unlocked.
• The electronic key is near the ground or in a high place, or too close to
the rear bumper center when the back door is opened.
• The electronic key is on the instrument panel, floor, or in the door pockets
or glove box when the hybrid system is started or power switch modes
are changed.
● Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle. Depending on the radio wave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the out side, possibly trapping the electronic
key inside the vehicle.
● As long as the electronic key is within the effective range, the doors may be
unlocked or locked by anyone.
● Even if the electronic key is not inside the vehicle, it may be possible to start
the hybrid system if the electronic key is near the window.
● The doors may unlock if a large amount of water splashes on the door han-
dle, such as in the rain or in a car wash when the electronic key is within the
effective range. (The doors will automatically be locked after approximately
30 seconds if the doors are not opened and closed.)
● If the wireless remote control is used to lock the doors when the electronic
key is near the vehicle, there is a possibility that the door may not be
unlocked by the entry function. (Use the wireless remote control to unlock
the doors.)
● Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor again.
● If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. In that case, follow the
following correction procedures to wash the vehicle.
• Place the electronic key in a location 2 m (6 ft.) or more away from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set the electronic key to battery-saving mode to disable the smart entry &
start system. ( P. 165)
Page 169 of 712
1693-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_HV_OM_Europe_OM10538E
■ If the smart entry & start system does not operate properly
● Locking and unlocking the doors: Use the mechanical key. (P. 648)
● Starting the hybrid system: P. 649
■ Customization
Settings (e.g. smart entry & start system) can be changed.
(Customizable features: P. 679)
■ If the smart entry & start system has been deactivated in a customized
setting
● Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( P. 150, 648)
● Starting the hybrid system and changing power switch modes: P. 649
● Stopping the hybrid system: P. 222
Page 537 of 712

5377-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
7
Maintenance and care
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas which is flam-
mable and explosive. Therefore, obser ve the following precautions before
recharging:
● If recharging with the 12-volt battery installed on the vehicle, be sure to dis-
connect the ground cable.
● Make sure the power switch on the charger is off when connecting and dis-
connecting the charger cables to the 12-volt battery.
■ After recharging/reconnecting the 12-volt battery
● The hybrid system may not start. Follow the procedure below to initialize the
system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Unlocking the doors using the smart entry & start system may not be possi-
ble immediately after reconnecting the 12-volt battery. If this happens, use
the wireless remote control or the mechanical key to lock/unlock the doors.
● Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. However, the
hybrid system will operate normally from the second attempt.
● The power switch mode is recorded by the vehicle. If the 12-volt battery is
reconnected, the vehicle will return the power switch mode to the status it
was in before the 12-volt battery was disconnected. Make sure to turn off
the power before disconnect the 12-volt battery. Take extra care when con-
necting the 12-volt battery if the power switch mode prior to discharge is
unknown.
● Restart the hybrid system, depress the brake pedal, and confirm that it is
possible to shift into each shift position.
If the system will not start even after multiple attempts at all methods above,
contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
1
2
3
Page 562 of 712

5627-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10538E
Remove the depleted battery.
When removing the cover, if the
battery cannot be seen due to the
electronic key module attaching to
the upper cover, remove the elec-
tronic key module from the cover
so that the battery is visible as
shown in the illustration.
Use an appropriate sized flathead
screwdriver when removing the
battery.
Insert a new battery with the “+” terminal facing up.
When installing, reverse the steps listed.
■ Use a CR2032 lithium battery
● Batteries can be purchased at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer, local electrical appliance shops
or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to local laws.
■ If the key battery is depleted
The following symptoms may occur:
● The smart entry & start system, push button start and wireless remote con-
trol will not function properly.
● The operational range will be reduced.
3
4
Page 648 of 712
6488-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
If the electronic key does not operate
properly
Use the mechanical key ( P. 145) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)*
Unlocks all the doors
Opens the windows (turn and
hold)*
*: These settings must be custom-
ized at any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
( P. 679)
If communication between the electronic key and vehicle is inter-
rupted ( P. 166) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireless
remote control cannot be used. In such cases, the doors can be
opened and the hybrid system can be started by following the pro-
cedure below.
Locking and unlocking the doors
1
2
3
4
Page 654 of 712

6548-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
■ When recharging or replacing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
■ When exchanging the 12-volt battery
● Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery with the same case size as the previous 12-volt battery
and an equivalent 20 hour rate capacity (20HR) or greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Page 682 of 712
6829-2. Customization
C-HR_HV_OM_Europe_OM10538E
■Instrument cluster ( P. 132)
■Smart entry & start system and wireless remote control
( P. 150, 163)
FunctionDefault settingCustomized
setting
Sensor sensitivity for
darkening the brightness
of the instrument cluster
depending on the outside
brightness
Standard-2 to 2––O
Sensor sensitivity for
returning the brightness of
the instrument cluster to
the original level depend-
ing on the outside bright-
ness
Standard-2 to 2––O
123
FunctionDefault settingCustomized
setting
Operation signal (emer-
gency flashers)OnOff–OO
Time elapsed before the
automatic door lock func-
tion is activated if a door is
not opened after being
unlocked
30 seconds
60 seconds
––O
120 seconds
Open door reminder
buzzer (When locking the
vehicle)
OnOff––O
123