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377
8When trouble arises
AYGO_OM_Europe_OM99Q24E
8-1. Essential information
Emergency flashers ........... 378
If your vehicle has to
be stopped in an
emergency ....................... 379
8-2. Steps to take in
an emergency
If your vehicle needs
to be towed ...................... 381
If you think
something is wrong.......... 387
Fuel pump shut off
system ............................ 388
If a warning light turns
on or a warning buzzer
sounds ............................. 389
If you have a flat tire
(vehicles with
a spare tire) ..................... 399
If you have a flat tire
(vehicles without
a spare tire) ..................... 412
If the engine
will not start...................... 426
If the shift lever cannot
be shifted (vehicles
with a multi-mode
manual transmission) ...... 428
If the electronic key does
not operate properly
(vehicles with a smart
entry & start system)........ 429
If the vehicle battery
is discharged ................... 432
If your vehicle overheats .... 436
If the vehicle becomes
stuck ................................ 440
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3818-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99Q24E
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or commercial towing
service, using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
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3848-2. Steps to take in an emergency
AYGO_OM_Europe_OM99Q24E
Securely attach a cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart entry & start system: Enter the vehicle
being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position.
Vehicles with a smart entry & start system: Enter the vehicle being
towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
Vehicles with a multi-mode manual transmission: When the shift
lever cannot be shifted. ( P. 428)
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel bolt wrench
● Vehicles with a wheel bolt wrench: Wheel bolt wrench is installed in luggage
compartment. ( P. 400, 413)
● Vehicles without a wheel bolt wrench: Wheel bolt wrench can be purchased
at any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
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3908-2. Steps to take in an emergency
AYGO_OM_Europe_OM99Q24E
(Comes on)
High engine coolant temperature warning light (for
HM01 engine)
Indicates that the engine is overheating.
P. 436
(Flashes)
“STOP” warning light
Indicates a malfunction in:
• Engine oil pressure is too low; or
• Engine is almost overheating.
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
(Comes on)
Multi-mode manual transmissi on warning light (vehicles
with a multi-mode manual transmission)
Indicates a malfunction in the multi-mode manual trans-
mission system.
Have the system checked by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional.
Multi-mode manual transmission warning light (warning
buzzer) (vehicles with a multi-mode manual transmis-
sion)
Indicates a malfunction in the multi-mode manual trans-
mission system and that the clutch has become hot due to
excessive load.
Pull over and shift the shift lever to N. Wait for about
15 minutes for the clutch to cool down. Have the sys-
tem checked by any authorized Toyota dealer or
repairer, or another duly qualified and equipped pro-
fessional.
(Flashes)
Heat clutch warning light (warning buzzer) (vehicles
with a multi-mode manual transmission)
Indicates that the clutch has become hot, but does not
indicate a malfunction in the multi-mode manual transmis-
sion system.
Pull over and shift the shift lever to N. Wait for about
15 minutes for the clutch to cool down.
Warning lightWarning light/Details/Actions
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3918-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99Q24E
Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system;
• The emission control system; or
• The electronic multi-mode manual transmission control
system (if equipped).
Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
Warning lightWarning light/Details/Actions
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3948-2. Steps to take in an emergency
AYGO_OM_Europe_OM99Q24E
*1: Parking brake engaged warning buzzer:
A buzzer will sound if the vehicle is driven at a speed of approximately
5 km/h (3 mph) or more.
*2: Open door warning buzzer:
A buzzer will sound if the vehicle reaches a speed of 5 km/h (3 mph) or
more with any door open.
*3: Driver’s and passenger’s seat belt buzzer:
The driver’s and passenger’s seat belt buzzer sounds to alert the driver
and passenger that his or her seat belt is not fastened. The buzzer sounds
for 30 seconds after the vehicle reaches a speed of 20 km/h (12 mph).
Then, if the seat belt is still unfastened, the buzzer will sound in a different
tone for 90 more seconds.
■ To prevent the clutch from overheating (vehicles with a multi-mode man-
ual transmission)
● Do not use the accelerator pedal or starting assist system to hold the vehicle
on a hill.
● On an uphill incline, observe the following whenever possible:
• Maintain a safe distance from the vehicle ahead and avoid unnecessary
starting off and stopping.
• Avoid using E mode on an uphill slope. This will help to avoid unneces-
sary gear changes.
Tire pressure warning light (if equipped)
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( P. 395)
• Flat tire ( P. 399, 412)
Adjust the tire inflation pressure to the specified level
and carry out initialization.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system
Have the system checked by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional.
Warning lightWarning light/Details/Actions
Page 399 of 480
3998-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99Q24E
If you have a flat tire (vehicles with a spare
tire)
● Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to E, M or R (multi-mode manual transmission)
or R (manual transmission).
● Stop the engine.
● Turn on the emergency flashers. (P. 378)
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P. 3 4 3
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
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4018-2. Steps to take in an emergency
8
When trouble arises
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WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off the
jack, leading to death or serious injury.
● Do not use the tire jack for any purpose other than replacing tires or install-
ing and removing tire chains.
● Only use the tire jack that comes with this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do not use other tire jacks for replac-
ing tires on this vehicle.
● Put the jack properly in its jack point.
● Do not put any part of your body under the vehicle while it is supported by
the jack.
● Do not start the engine or drive the vehicle while the vehicle is supported
by the jack.
● Do not raise the vehicle while someone is inside.
● When raising the vehicle, do not put an object on or under the jack.
● Do not raise the vehicle to a height greater than that required to replace
the tire.
● Use a jack stand if it is necessary to get under the vehicle.
● Stop the vehicle on firm, flat and level ground, firmly set the parking brake
and shift the shift lever to E, M or R (multi-mode manual transmission) or R
(manual transmission). Block the wheel diagonally opposite to the one
being changed if necessary.
● When lowering the vehicle, make sure that there is no-one near the vehi-
cle. If there are people nearby, warn them vocally before lowering.