
5868-2. Steps to take in an emergency
AVENSIS_OM_OM20C66E_(EE)
If the engine will not star t
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded. (gasoline engine)
Try to restart the engine again following correct starting procedures.
(→ P. 209, 212)
● There may be a malfunction in the engine immobilizer system.
(→ P. 7 8 )
One of the following may be the cause of the problem.
● The battery may be discharged. ( →P. 595)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as an open circuit or a blown fuse. However, an interim
measure is available to start the engine. ( →P. 587)
If the engine will not start even though correct starting proce-
dures are being followed ( →P. 209, 212), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the personal/interior lights
and headlights are dim, or the horn does not sound or sounds at
a low volume
The starter motor does not turn over (vehicles with smart entry &
start system)
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5878-2. Steps to take in an emergency
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8
When trouble arises
One of the following may be the cause of the problem.
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 595)
● There may be a malfunction in the steering lock system. (vehicles
with smart entry & start system)
Contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally.
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Push and hold the engine switch about 15 seconds while depress-
ing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by any authorized
Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional.
The starter motor does not turn over, the personal/interior lights
and headlights do not turn on, or the horn does not sound
Emergency start function (Multidrive vehicles with smart entry &
start system)
1
2
3
4
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5888-2. Steps to take in an emergency
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If the parking brake cannot be released
●Vehicles with Multidrive: Shift the shift lever to P.
● Vehicles with manual transmission: Shift the shift lever to 1 or R.
● Turn the engine switch to the “LOCK” position (vehicles without
smart entry & start system) or off (vehicles with smart entry & start
system).
● Check that the parking brake indicator is off.
● Chock the tires.
● Stop the vehicle on a hard, flat surface.
In the event that the battery is discharged or switch operation
does not release the parking brake, the parking brake can be
released manually using the procedure below. This procedure
should be performed only if necessary, such as in an emer-
gency.
If the switch cannot be operated even when the battery is nor-
mal, the parking brake system may be malfunctioning. Have the
vehicle inspected by any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional immediately.
Before releasing the parking brake manually
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5928-2. Steps to take in an emergency
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If the electronic key does not operate properly
Use the mechanical key (→P. 122)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
For vehicles with smart entry & start system: If communication
between the electronic key and vehicle is interrupted ( →P. 152)
or the electronic key cannot be used because the battery is
depleted, the smart entry & start system and wireless remote
control cannot be used. In such cases, the doors can be opened
or the engine can be started by following the procedure below.
Locking and unlocking the doors
1
2
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5938-2. Steps to take in an emergency
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8
When trouble arises
Vehicles with Multidrive: Ensure that the shift lever is in P and apply
the brakes.
Vehicles with manual transmission: Ensure that the shift lever is in
N and depress the clutch pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
If any of the doors is opened or
closed while the key is being
touched to the switch, an alarm will
sound to indicate that the start
function cannot detect the key.
Press the engine switch within 10 seconds after the buzzer sounds,
keeping the brake pedal (Multidrive) or clutch pedal (manual trans-
mission) depressed.
In the event that the engine switch still cannot be operated, contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
■ Stopping the engine
Shift the shift lever to P (Multidrive) or N (manual transmission) and press the
engine switch as you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( → P. 493)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( →P. 89)
Starting the engine
1
2
3
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5958-2. Steps to take in an emergency
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8
When trouble arises
If the vehicle batter y is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.Confirm that the key is being
carried.
When connecting the jumper
(or booster) cables, depending
on the situation, the alarm may
activate and doors locked.
(→ P. 9 1 )
Open the hood. ( →P. 450)
Connect the jumper cables according to the following procedure:
XGasoline engine
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
1
2
3
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