Page 360 of 492
3606-3. Do-it-yourself maintenance
●Flathead screwdriver
● Small flathead screwdriver
● Lithium battery CR2032
Take out the mechanical key.
Remove the cover.
To prevent damage to the key,
cover the tip of the screwdriver with
a rag.
Remove the depleted battery.
Insert a new battery with the “+”
terminal facing up.
Electronic key battery
Replace the battery with a new one if it is depleted.
You will need the following items:
Replacing the battery
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Page 361 of 492

3616-3. Do-it-yourself maintenance
6
Maintenance and care
■Use a CR2032 lithium battery
●Batteries can be purchased at your Toyota dealer, local electrical appliance
shops or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to local laws.
■ If the electronic key battery is depleted
The following symptoms may occur:
●The smart key system and wireless remote control will not function properly.
● The operational range will be reduced.
WARNING
■Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking.
Keep away from children. Failure to do so could result in death or serious
injury.
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
● Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.
Page 379 of 492
379
When trouble arises7
7-1. Essential informationEmergency flashers .......... 380
If your vehicle has to be stopped in an
emergency ...................... 381
7-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 382
If you think something is wrong .......................... 386
Fuel pump shut off system ............................ 387
If a warning light turns on or a warning buzzer
sounds ............................ 388
If a warning message is displayed......................... 396
If you have a flat tire.......... 397
If the engine will not start ................................. 409
If the electronic key does not operate
properly ........................... 411
If the vehicle battery is discharged ...................... 414
If your vehicle overheats ........................ 418
If the vehicle becomes stuck ............................... 421
Page 409 of 492

4097-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting procedures.
(→ P. 160)
● There may be a malfunction in the engine immobilizer system.
(→ P. 68)
One of the following may be the cause of the problem:
● The battery may be discharged. ( →P. 414)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key battery depletion or a blown fuse.
However, an interim measure is available to start the engine.
( → P. 410)
If the engine w ill not start
If the engine will not start eve n though correct starting proce-
dures are being followed ( →P. 160), consider each of the follow-
ing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over
Page 411 of 492
4117-2. Steps to take in an emergency
7
When trouble arises
■Doors
Use the mechanical key (→P.
93) in order to perform the fol-
lowing operations:
Locks all the doors
Unlocks the door
Turning the key rearward
unlocks the driver’s door. Turn-
ing the key once again within 5
seconds unlocks the other
doors.
■
Tr u n k
→ P. 1 0 6
If the electronic key does not operate
properly
If communication between the electronic key and vehicle is
interrupted ( →P. 114) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
and trunk can be opened and the engine can be started by fol-
lowing the procedure below.
Locking and unlocking the doors and unlocking the trunk
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Page 412 of 492
4127-2. Steps to take in an emergency
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
The engine switch will turn to IGNI-
TION ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal.
A message indicating how to start the engine will be displayed on the
multi-information display.
Press the engine switch.
In the event that the engine still ca nnot be started, contact your Toyota
dealer.
Starting the engine
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Page 413 of 492
4137-2. Steps to take in an emergency
7
When trouble arises
■Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 360)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed.( →P. 161)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features →P. 449)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 113)
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Page 414 of 492
4147-2. Steps to take in an emergency
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( →P. 71)
Open the hood ( →P. 328)
Remove the engine cover.
If the vehicle bat tery is discharged
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
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