2017 TOYOTA AURIS tow

529
8When trouble arises
UK AURIS_HB_EE (OM12K97E)8-1. Essential information
Emergency flashers ........... 530
If your vehicle has to be
stopped in an
emergency....................... 531
8-2. Steps to take in an
emergency
If your vehicle needs to
be towed .......................... 533
If you think something is
wrong ............................... 539
Fuel pump shut off
system ............................. 540
If a warning light turns on
or a warning buzzer
sounds ............................. 541
If a warning message is
displayed ......................... 553
If you have a flat tire
(vehicles with a
spare tire) ........................ 559If you have a flat tire
(vehicles with an
emergency tire puncture
repair kit).......................... 573
If the engine will
not start............................ 589
If the electronic key does
not operate properly ........ 591
If the vehicle battery is
discharged ....................... 594
If your vehicle
overheats ......................... 600
If you run out of fuel and
the engine stalls............... 604
If the vehicle becomes
stuck ................................ 605
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533
UK AURIS_HB_EE (OM12K97E)
8
When trouble arises
8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional or commercial towing service before towing.
●The engine is running but the vehicle does not move.
●The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional or commercial towing
service, using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
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5348-2. Steps to take in an emergency
UK AURIS_HB_EE (OM12K97E)
Apply the parking brake and turn the engine switch off.
Use wheel chocks for all 4 wheels to prevent the vehicle from rolling.
Secure the vehicle by strapping
the tires to the deck of the tow
truck as shown.
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.
Using a flatbed truck
1
2
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5358-2. Steps to take in an emergency
UK AURIS_HB_EE (OM12K97E)
8
When trouble arises
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for at most 80 km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Take out the towing eyelet. (P. 560, 575)
Remove the eyelet cover using
a flathead screwdriver.
To prevent damage, cover the tip of
the screwdriver with a rag.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench
* or hard metal bar.
*: If the vehicle is not equipped with a
wheel nut wrench, a wheel nut
wrench can be purchased at any
authorized Toyota dealer or
repairer, or another duly qualified
and equipped professional.
Emergency towing
Emergency towing procedure
1
2
3
4
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5368-2. Steps to take in an emergency
UK AURIS_HB_EE (OM12K97E)
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart entry & start system: Enter the vehicle
being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position.
Vehicles with Stop & Start system: Before towing the vehicle, turn the
engine switch off once, and then start the engine.
Vehicles with a smart entry & start system: Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Vehicles with Stop & Start system: Before towing the vehicle, turn the
engine switch off once, and then start the engine.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 2 2 8
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■Wheel nut wrench
Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage compartment. (P. 560)
5
6
7
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5378-2. Steps to take in an emergency
UK AURIS_HB_EE (OM12K97E)
8
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■To prevent causing serious damage to the Stop & Start system when
towing (vehicles with a Stop & Start system)
Never tow this vehicle with four wheels on the ground. Use a flatbed truck,
or lift up front or rear of the vehicle by using a wheel-lift type truck.
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
●Vehicles without a smart entry & start system: Do not turn the engine
switch to the “LOCK” position.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Vehicles with a smart entry & start system: Do not turn the engine switch
off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
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5388-2. Steps to take in an emergency
UK AURIS_HB_EE (OM12K97E)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
●Vehicles without a smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the “LOCK” position or the key is
removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
●Vehicles with a smart entry & start system: Do not tow the vehicle from the
rear when the engine switch is off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■To prevent damage to the vehicle when using a flatbed truck
●Do not drive over wheel chocks, as doing so may damage the tires.
●Do not tie down the vehicle over any parts other than the tires (do not use
parts such as the suspension).
■When towing a vehicle equipped with the Stop & Start system (if
equipped)
Vehicles without a smart entry & start system: When it is necessary to tow
the vehicle with all 4 wheels contacting the ground, perform the following
procedure before towing the vehicle to protect the system.
Turn the engine switch off once, and then start the engine. If the engine
does not start, turn the engine switch to “ON” position.
Vehicles with a smart entry & start system: When it is necessary to tow the
vehicle with all 4 wheels contacting the ground, perform the following proce-
dure before towing the vehicle to protect the system.
Turn the engine switch off once, and then start the engine. If the engine
does not start, turn the engine switch to IGNITION ON mode.
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5608-2. Steps to take in an emergency
UK AURIS_HB_EE (OM12K97E)
Vehicles with a compact spare tire
Location of the spare tire, jack and tools
Tool bag
Wheel nut wrench
Jack handleTowing eyelet
Jack
Spare tire1
2
3
4
5
6
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