Page 283 of 308
CERTIFICATION
281
APPENDIX/WHAT TO DO IF/INDEX
10
iPod
”“Made for iPod” and “Made for iPhone” mean that an
electronic accessory has been designed to connect
V S H F L
Page 286 of 308
WHAT TO DO IF
284
Experience Cause Action
No text information shown for the present
selected frequency.Data service issue by the radio broadcaster.
% U R D G F D V W H U V K R X O G E H Q R W L ¿ H G & R P S O H W H
the form;
www.ibiquity.com/automotive/report_radio_
station_experiences.
PHONE
<002c004900030057004b0048005500480003004c00560003004400030053005500520045004f004800500003005a004c0057004b00030057004b00480003004b00440051004700560010004900550048004800030056005c00560057004800500003005200
550003004400030025004f005800480057005200520057004b> G H Y L F H
Page 287 of 308
WHAT TO DO IF
285
APPENDIX/WHAT TO DO IF/INDEX
10
XWhen registering/connecting a cellular phone
Symptom Likely cause SolutionPage
Cellular
phoneThis
system
A cellular phone cannot be
registered.An incorrect passcode was entered
on the cellular phone.Enter the correct passcode on the
cellular phone.*-
The registration operation has not
been completed on the cellular phone
side.Complete the registration operation
on the cellular phone (approve
registration on the phone).*-
Old registration information remains
on either this system or the cellular
phone.Delete the existing registration
information from both this system and
the cellular phone, then register the
cellular phone you wish to connect to
this system.* 183
A Bluetooth connection cannot be
made.Another Bluetooth device is already
connected.Manually connect the cellular phone
you wish to use to this system.-184
Bluetooth function is not enabled on
the cellular phone.Enable the Bluetooth function on the
cellular phone.*-
Automatic Bluetooth connection on
this system is set to off.Set automatic Bluetooth connection
on this system to on when the ignition
switch is turned to the “ACC” or “ON”
position.-189
*: For details, refer to the owner’s manual that came with the cellular phone.
Page 288 of 308
WHAT TO DO IF
286 XWhen making/receiving a call
Symptom Likely cause SolutionPage
Cellular
phoneThis
system
A call cannot be made/received. Your vehicle is in a “No Service” area. Move into the service area. - -
XWhen using the phonebook
Symptom Likely cause SolutionPage
Cellular
phoneThis
system
Phonebook data cannot be
transferred manually/automatically. 7 K H S U R ¿ O H Y H U V L R Q R I W K H F R Q Q H F W H G
cellular phone may not be compatible
with transferring phonebook data. ) R U D O L V W R I V S H F L ¿ F G H Y L F H V Z K L F K
R S H U D W L R Q K D V E H H Q F R Q ¿ U P H G R Q W K L V
system.
For USA customers, please visit
www.subaru.com for details.
Outside of the USA customers,
contact your local dealer to arrange
D G H P R Q V W U D W L R Q L Q R U G H U W R F R Q ¿ U P
whether or not the phone can be
paired with the vehicle.* 180
Automatic contact transfer function
on this system is set to off.Set automatic contact transfer
function on this system to on.- 138
Transfer operation on the cellular
phone has not completed.Complete transfer operation on the
cellular phone (approve transfer
operation on the phone).*-
Phonebook data cannot be edited.Automatic contact transfer function
on this system is set to on.Set automatic contact transfer
function on this system to off.-138
*: For details, refer to the owner’s manual that came with the cellular phone.
Page 289 of 308
WHAT TO DO IF
287
APPENDIX/WHAT TO DO IF/INDEX
10
XWhen using the Bluetooth message function
Symptom Likely cause SolutionPage
Cellular
phoneThis
system
Messages cannot be viewed.Message transfer is not enabled on
the cellular phone.Enable message transfer on the
cellular phone (approve message
transfer on the phone).*-
Automatic transfer function on this
system is set to off.Set automatic transfer function on
this system to on.- 145
1 H Z P H V V D J H Q R W L ¿ F D W L R Q V D U H Q R W
displayed. 1 R W L ¿ F D W L R Q R I 6 0 6 0 0 6 ( P D L O
reception on this system is set to off. 6 H W Q R W L ¿ F D W L R Q R I 6 0 6 0 0 6 ( P D L O
reception on this system to on.-145
Automatic message transfer function
is not enabled on the cellular phone.Enable automatic transfer function on
the cellular phone.*-
*: For details, refer to the owner’s manual that came with the cellular phone.
Page 290 of 308
WHAT TO DO IF
288 XIn other situations
Symptom Likely cause SolutionPage
Cellular
phoneThis
system
The Bluetooth connection status is
displayed at the top of the screen
each time the ignition switch is turned
to the “ACC” or “ON” position. & R Q Q H F W L R Q F R Q ¿ U P D W L R Q G L V S O D \ R Q
this system is set to on.To turn off the display, set connection
F R Q ¿ U P D W L R Q G L V S O D \ R Q W K L V V \ V W H P
to off.- 188
Even though all conceivable
measures have been taken, the
symptom status does not change.The cellular phone is not close
enough to this system.Bring the cellular phone closer to this
system.--
The cellular phone is the most likely
cause of the symptom.Turn the cellular phone off, remove
and reinstall the battery pack, and
then restart the cellular phone.*-
Enable the cellular phone’s Bluetooth
connection.*-
Stop the cellular phone’s security
software and close all applications.*-
Before using an application installed
on the cellular phone, carefully check
its source and how its operation
might affect this system.*-
*: For details, refer to the owner’s manual that came with the cellular phone.
Page 295 of 308
ERROR MESSAGES
293
APPENDIX/WHAT TO DO IF/INDEX
10
Mode Message Cause Action
Bluetooth Audio“Music tracks not supported. Please
check your audio player. (Music
tracks not supported. Please check
your audio player.)”A device that is incompatible with
audio playback was connected. ‡ Check the device settings.
‡ Connect a device that is compatible
with audio playback.
SUBARU
STARLINKPlease disconnect mobile device
and install the SUBARU STARLINK
application on your mobile device and
try again.
Bluetooth disconnected, please
reconnect and try again.
Smartphone data connection is poor,
please try to connect again. ‡ The SUBARU STARLINK
application has not been installed
on your smartphone.
‡ Your smartphone power was turned
OFF.
‡ The Bluetooth connection has been
lost.
‡ The signal quality is weak.
‡ Lines are congested. ‡ Install the SUBARU STARLINK
application.
‡ Turn ON the your smartphone
power.
‡ Check the Bluetooth connection.
‡ Move the car and connect to
SUBARU STARLINK again.
‡ Wait a short while and connect to
SUBARU STARLINK again.
‡ Start the SUBARU STARLINK
application on your smartphone,
check the service availability, and
then reconnect.
aha“Information acquisition error.
(Information acquisition error.)”When not able to get the requested
information.Please try again (Refresh etc.) later
or reconnect it.
“Poor wireless reception. (Poor
wireless reception.)”When a communication error has
been detected.Please try again in a better
communications environment.
“Entry not recognized. (Entry not
recognized.)”When an invalid operation has been
executed.Please try again (Refresh etc.) later
or reconnect it.
“The station list cannot be acquired.
(The station list cannot be acquired.)”When not able to get the station
information.Please try again (Refresh etc.) later
or reconnect it.
Page 298 of 308
INDEX
296
INDEX
A
ahaTM by HARMAN ....................................................................... 156
AM radio ......................................................................................... 60
“APPS (APPS)” screen ................................................................... 23
Audio settings ................................................................................. 99
AUX ................................................................................................ 94
B
Bluetooth ...................................................................................... 176
3 U R ¿ O H V ...................................................................................... 180
Registering Bluetooth audio device .......................................... 179
Registering Bluetooth phone .................................................... 176
Bluetooth audio............................................................................... 91
Connecting Bluetooth devices .................................................. 184
Bluetooth phone message ............................................................ 130
C
Calling on Bluetooth phone .......................................................... 121
By call history............................................................................ 123
By contacts ............................................................................... 124
By dial pad ................................................................................ 125
By off hook sw .......................................................................... 125
By speed dial list ....................................................................... 122
By split screen .......................................................................... 126
CD .................................................................................................. 78
Command list................................................................................ 257
D
Destination search screen ............................................................ 207
E
Entering letters, numbers/list screen .............................................. 48
Entering letters/numbers............................................................. 48
List screen operation .................................................................. 48
Error messages ............................................................................ 289
F
FM radio ......................................................................................... 60
G
General settings ........................................................................... 190
GPS .............................................................................................. 244
Limitations................................................................................. 244
Guiding the route ............................................................................ 31
H
“HOME (HOME)” screen ................................................................ 22
