The towing device is maintenance-free. Coat the ball head of the towing de-
vice with a suitable grease whenever necessary.
Protection of cavities
All the cavities of your vehicle which are at risk from corrosion are protected by
a layer of long-lasting protective wax applied in the factory.
If any small amount of wax flow out of the cavities at high temperatures, these
must be removed with a plastic scraper and the stains cleaned using a petrole-
um cleaner.
Underbody
The underside of your vehicle is already permanently protected by the factory
against chemical and mechanical influences.
We recommend having the protective coating checked — preferably before the
beginning of winter and at the end of winter.
Product life of the films
Environmental influences (e.g. sunlight, humidity, air pollution, rockfall) affect
the life of the films. Films will age and become brittle – this is entirely normal;
this is not a fault.
Sunlight may also affect the strength of the film colour.
When transporting a load on the roof rack (e.g. roof box or similar), there is an
increased risk of film damage (e.g. of chipping from the secured load).
CAUTION
■ Vehicle paint
■ Repair damaged areas as soon as possible.
■ Matt-painted parts should not be treated with polishes or hard waxes.
■ Do not polish in a dusty environment - risk of paint scratches.
■ Do not apply any paint care products to door seals or window guides.■
Plastic parts
■ Do not use paint polish.
■
Chromed and anodised parts
■ Do not polish in a dusty environment - There is a risk of surface scratches.
■
Films
The following instructions must be observed, otherwise there is a risk of film
damage. ■ Do not use dirty cloths or sponges for cleaning.
■ Do not use a scraper or other means to remove ice and snow.
■ Do not polish the films.
■ Do not use a high pressure cleaner on the films.
■
Rubber seals
■ Do not treat the door seals and window guides deal with anything - the
protective varnish coating could be damaged.■
Windows and door mirrors ■ Do not clean the insides of the windows/mirrors with sharp objects - risk of
damage to the filaments or the antenna. ■ Do not use a cloth which has been used to polish the body - this could dirty
the window and impair visibility.
■
Head / taillights
■ Do not wipe head/taillights dry, do not use any sharp objects - There is a
risk of damage to the protective coating and of cracks forming on the head-
light glass covers.
■
Reversing camera
The following instructions must be observed, otherwise there is a risk of camera damage. ■ Do not remove snow / ice with warm / hot water.
■ To wash, never use a pressure washer or steam jet.
■ For cleaning, do not use abrasive cleaners.
■
Door lock cylinders
■ Make sure that as little water as possible gets into the locking cylinder
when washing the vehicle - there is a risk of freezing the lock cylinder!
■
Wheels ■ Heavy soiling of the wheels can affect the balance of the wheels - the re-
sult can be a vibration, which can cause premature wear of the steering.
137Care and maintenance
Caring for the interiorRead and observe
and on page 135 first.
Vehicle compo- nentsCircumstancesRemedy
Natural leather /
Artificial leather /
Alcantara ®
/
Material
Dust, surface
soilingVacuum cleanerSoiling (fresh)Water, slightly damp cotton / wool
cloth, if necessary, mild soap solution a)
,
then wipe off with a soft clothStubborn stainsCleaning fluid specifically for this taskCare (natural
leather)Treat the leather periodically with a
leather protecting fluid / use a care
cream with light blocker and impregna-
tion after each cleaningCare (Alcan-
tara ®
/ material)Remove stubborn hair using a “cleaning
glove”
Remove pills from materials with a
brushPlastic partsSoilingWater, slightly damp cloth or sponge, if
necessary cleaners specifically for this
purposeWindowsSoilingWash with clean water and dry with a
wipe specifically for that purposeCovers on electri-
cally heated seatsSoilingCleaners specifically for this purposeSeat belts » Soilingsoft cloth and mild soap solution a)a)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
WARNING■
Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
CAUTION■ Natural leather /Faux leather / Alcantara ®
/ material
■ Avoid standing for lengthy periods in bright sunlight, and protect the mate-
rials by covering to prevent them from fading.
■ Remove fresh stains (e.g. from pens, lipstick, shoe polish and similar) as
soon as possible.
■ Ensure that no part of the leather is soaked through during cleaning and
that no water gets into the seams - There is a risk of damaging the leather!
■ Do not clean the roof panelling with a brush – There is a risk of damage to
the surface of the panelling. ■ Do not use leather cleaners, floor wax, shoe cream, stain remover or similar
agents on Alcantara ®
seat upholstery.
■ Some clothing fabrics (e.g. dark denim) do not have sufficient colour fast-
ness - this could lead to clearly visible discolouration on the upholstery. This
is not a defect in the fabric. ■ Sharp objects on garments (e.g. zips, rivets, sharp- edged belts) can dam-
age the upholstery fabrics in the vehicle. Such damage will not be recognised
as a justified complaint.■
Plastic parts ■ Do not attach scents or air fresheners to the dashboard – There is a risk of
damage to the dashboard.
■
Windows
■ Do not attach any stickers to the filaments or glass antenna - there is risk
of damage.
■
Covers on electrically heated seats ■ Do not clean either with water or with other liquids - There is a risk of dam-
age to the heating system. ■ Do not dry by switching on the heating.
■
Seat belts
■ After cleaning the belts, allow them to dry before retracting them.
Note
During vehicle use, some minor changes may become visible on the leather
and Alcantara ®
(due to e.g. folds, discolouration).138General Maintenance
CAUTION■If the expansion tank is empty, do not top up with coolant. The system could
aerate - There is a risk of engine damage! Stop driving! Switch off the en-
gine and seek assistance from a specialist garage.■
Do not fill the coolant above the mark
A
» Fig. 162 . The coolant could, when
heated, be expelled from the cooling system - There is a risk of damage to the
engine parts.
■
If it is not possible to add coolant,
stop driving! Switch off the engine and
seek assistance from a specialist garage.
■
A coolant additive which does not correspond to the correct specification can
reduce the anti-corrosion effect of the cooling system - risk of damage to the
cooling system and the engine.
■
If non-distilled (non-demineralised) water has been used to top up, the cool-
ant should be replaced by a specialist garage - There is a risk of engine dam-
age.
■
A loss of coolant indicates leaks in the cooling system -There is a risk of en-
gine damage. Top up with coolant and then seek assistance from a specialist
garage.
Note
Too low coolant level is indicated in the instrument cluster by the warning
light and shown by the message » page 32. We still recommend inspecting
the coolant level directly at the reservoir from time to time.
Brake fluid
Fig. 163
Brake fluid reservoir
Check the brake fluid under the following conditions.
The vehicle is on a horizontal surface.
The engine is turned off.
Check brake fluid level - the brake fluid level must lie between the markings
“MIN” and “MAX” » Fig. 163.
Specification - the brake fluid must comply with the standard VW 501 14 (this
standard meets the requirements of FMVSS 116 DOT4).WARNING■ The following instructions must be followed at all times when working on
the engine compartment » page 142.■
If the fluid level drops significantly within a short time or if it drops below
the “MIN” » Fig. 163mark, this may be an indication of a leak in the brake
system.
Stop driving - There is a risk of an accident! Seek help from a
specialist garage.
Note
■ The brake fluid is changed as part of a compulsory inspection service.■Too low brake fluid level is indicated by the warning light being shown on
the display of the instrument cluster as well as the corresponding message
» page 32 . We still recommend inspecting the brake fluid level in the reservoir
from time to time.
Vehicle battery
Introduction
This chapter contains information on the following subjects:
Check condition
148
Charging
149
Disconnect/reconnect and change
149
The vehicle battery represents a power source for the motor to start and for the supply of electrical consumers in the car.
Automatic shutdown of consumers - vehicle battery discharge protection
The on-board power supply system tries to prevent the vehicle battery from
discharging in the following ways when it is subject to heavy loading. ▶ By increasing the engine idle speed.
▶ Through the power limitation of certain consumers.
▶ By switching off some loads(heated seats, heated rear window) for as long
as necessary.
147Inspecting and replenishing
Battery discharge
If frequent short journeys are made, the vehicle battery does not recharge suf-
ficiently.
The battery capacity decreases at low temperatures.
If the vehicle is not used for longer than 3 to 4 weeks, disconnect the negative
terminal
of the battery or charge the battery completely with a very low
charging current.
Charging
Read and observe
and on page 148 first.
Only charge the battery when the ignition and all consumers are switched off.
Refer to the instructions of the charger manufacturer.
Charging
›
For vehicles withthe START-STOPsystem or aux. heating, connect the
ter-
minal of the charger on the battery’s pole, the
terminal of the charger to
the earth point of the engine » page 161.
›
For vehicles without the START-STOPsystem or aux. heating, connect the
charger terminals to the corresponding battery poles ( to
,
to
).
›
Plug the mains cable of the charger into the power socket and switch on the
device.
›
After charging has been successful: Switch off the charger and remove the
mains cable from the power socket.
›
Disconnect the terminals of the charger from the vehicle battery.
A charging current of 0.1 multiple of the total vehicle battery capacity (or low-
er) must be used until full charging is achieved.
WARNING■ When charging the vehicle battery, hydrogen is released - risk of explo-
sion. An explosion can be caused through sparking while unclamping or
loosening the cable plug.■
So-called“quick-charging” of the vehicle battery is dangerous and re-
quires a special charger and specialist knowledge. Therefore, have“Quick
loading” carried out by a specialist garage.
Disconnect/reconnect and change
Read and observe
and on page 148 first.
The new vehicle battery must have the same capacity, voltage, current and the
same size as the original Battery.
We recommend you have the battery replaced by a specialist garage.
›
To disconnect , switch off the ignition and disconnect the negative terminal
first
, then disconnect the positive terminal
.
›
When reconnecting the battery, reconnect the positive terminal
first, then
connect the negative terminal
.
After disconnecting and re-connecting the vehicle battery, the following func- tions or devices are partially or completely inoperative.
Function / deviceOperating measureWindows» page 55Panorama sliding/tilting roof» page 57Sun screen» page 57Time settings» page 39
CAUTION
■ Disconnect the battery only with the ignition and consumers turned off -
There is a risk of damaging the electrical system of the vehicle.■
Before disconnecting the battery, always close the electric windows and the
tilt/slide sunroof - otherwise the fitting units for these may malfunction.
■
Under no circumstances mix up the charging cables – There is a risk of fire.
Note
After disconnecting and reconnecting the vehicle battery, we recommend hav-
ing the vehicle checked by a specialist to ensure that the full functionality of
the vehicle is guaranteed.149Inspecting and replenishing
Selector lever-emergency unlockingFig. 188
Remove / release the selector lever
›
Firmly apply the handbrake.
›
Insert a slot screwdriver or similar tool into the gap in the arrow area
1
» Fig. 188 and lift the cover in arrow direction
2
.
›
Press on the yellow plastic part in the direction of arrow
3
, simultaneously
press the lock button in the selector lever handle and put the lever in posi-
tion N.
If the selector lever is moved again to position P, it is once again blocked.
CAUTION
Make sure when lifting not to damage cover parts by the screwdriver in the
shift lever environment.
Replacing windscreen wiper blades
Introduction
This chapter contains information on the following subjects:
Replacing the windscreen wiper blades
166
Replacing the rear window wiper blade
167WARNINGReplace the windscreen wiper blades once or twice a year for safety rea-
sons.Replacing the windscreen wiper bladesFig. 189
Setting the service position for
the wiper arms
Fig. 190
Changing the windscreen wiper blade
Read and observe
on page 166 first.
Before replacing the windscreen wiper blades, close the bonnet and put the
windscreen wiper arms into the service position.
Setting the service position
›
Switch the ignition on and off again.
›
Push the lever in the direction of arrow » Fig. 189 within 10 seconds and hold
for approximately 2 seconds.
Removing the wiper blade
›
Lift the wiper arm from the windscreen in the direction of
1
» Fig. 190 .
›
Tilt the wiper blade to the stop in the same direction.
›
Grip the wiper arm and press securing latch
A
down in the direction of arrow
2
.
›
Remove the wiper blade in the direction of the arrow
3
.
166Do-it-yourself
Attaching the windscreen wiper blade›Slide the windscreen wiper blade in the opposite direction to arrow 3 until it
locks into place. Check that the windscreen wiper blade is correctly attached.›
Fold the windscreen wiper arm back to the windscreen.
›
Turn on the ignition and press the lever in the direction of the arrow
» Fig. 189 .
The windscreen wiper arms move into the home position.
Replacing the rear window wiper blade
Fig. 191
Changing the rear window wiper blade
Read and observe
on page 166 first.
Removing the wiper blade
›
Lift the wiper arm » page 167 from the window in the direction of arrow
1
» Fig. 191.
›
Tilt the wiper blade to the stop in the same direction.
›
Grip the wiper arm and press securing latch
A
down in the direction of arrow
2
.
›
Remove the wiper blade in the direction of the arrow
3
.
Attaching the windscreen wiper blade
›
Slide the windscreen wiper blade in the opposite direction to arrow
3
until it
locks into place. Check that the windscreen wiper blade is correctly attached.
›
Fold the windscreen wiper arm back to the windscreen.
Fuses and light bulbs
Fuses
Introduction
Fig. 192
Blown fuse
This chapter contains information on the following subjects:
Fuses in the dashboard
168
Fuse arrangement in the dashboard
168
Fuses in the engine compartment
169
Fuse arrangement in the engine compartment
169
Individual electrical circuits are protected by fuses. A blown fuse is recognisa-
ble from the melted-through metal strip » Fig. 192.
WARNINGAlways read and observe the warnings before completing any work in the
engine compartment » page 142.
CAUTION
■
Replace the faulty fuse with a new one of the same amperage.■If a newly inserted fuse again blows after a short time, then seek assistance
from a specialist garage.■
“Do not repair” the fuses and do not replace them with stronger fuses -
There is a risk of fire and damage to another electrical system.
Note
■ We recommend always carrying replacement fuses in the vehicle.■There can be several power consuming devices for one fuse. Multiple fuses
may exist for a single power consuming device.167Fuses and light bulbs
Fuses in the dashboardFig. 193
Distribution board cover.
Read and observe and on page 167 first.
The fuses are located on the left side of the dash panel behind a cover.
Replacing fuses
›
Remove the ignition key, turn off the lights and all electrical consumers.
›
Insert a screwdriver into the opening in the cover in the direction of the ar-
row » Fig. 193 .
›
Remove the cover of the fuse box and remove.
›
Remove the plastic clip from the holder in the fuse box cover in the dash
panel.
›
Use the clip to pull the fuse out, then insert a new fuse.
›
Re-insert the cover of the fuse box .
›
Replace the bracket at the original position.
Fuse arrangement in the dashboard
Fig. 194
Fuses
Read and observe and on page 167 first.No.Consumer1Heating of the gearbox vent (diesel engine)
Automatic gearbox2Towing hitch - left light3Trailer device - electrical outlet4Instrument cluster control lever under the steering wheel, camera5Air blower for heating, radiator fan, air conditioning system, Clima-
tronic6Rear window wiper7emergency call8Towing hitch - right light9Interior lighting, rear fog light10Rain sensor, light switch, diagnostic socket11Left side front headlight12Right side front headlight13Radio14Central control system, engine management system15Light switch16All-wheel drive17KESSY, steering lock18Diagnostic connector, engine control system, brake sensor, four-
wheel drive, START-STOP19ABS, ESP, switch for tyre air pressure control, parking aid, switch for
OFF ROAD mode, START STOP button20Airbag21Variable Service Interval - WIV, reversing lamps, dimmable mirrors,
pressure sensor, telephone preparation, air mass meter, headlamp
levelling and swivelling headlights22Instrument cluster, electromechanical power steering, databus23Central locking, boot lid24Electric windows - Rear25Rear window heater, auxiliary heating and ventilation26Power socket in the boot 168Do-it-yourself
No.Consumer27Panoramic tilt / slide sunroof, electric operation of sun blinds28Fuel pump, injectors, AdBlue®
heating29Electric windows - front, outside mirror - Heating, fold-in function,
Adjusting the mirror surface3012 volt power outlet - front and rear31Headlight cleaning system32Heated front seats33Heating, air conditioning, Climatronic, remote control for auxiliary
heating34Car alarm, reserve horn35Automatic gearbox36Tow hitch
Fuses in the engine compartment
Fig. 195
Distribution board cover.
Read and observe and on page 167 first.
With some equipment, the battery cover must be opened before removing the
cover for the fuse box » page 148.
Replacing fuses
›
Turn the securing bracket
A
» Fig. 195 in direction of the arrow. The symbol
is displayed behind the catches. .
›
Remove the cover.
›
Replace the appropriate fuse.
›
Replace the cover on the fuse box and the safety clip
A
move against the
arrow. The symbol is displayed behind the catches .
CAUTIONThe cover of the fuse box in the engine compartment must always be used
correctly, otherwise water may penetrate into the fuse box – there is a risk of
damage to the vehicle!
Fuse arrangement in the engine compartment
Fig. 196
Fuses
Read and observe and on page 167 first.
No.Consumer1Not assigned2Automatic gearbox, AdBlue control system3Battery data module4ABS5Automatic gearbox6Not assigned7Power supply for terminal 15, starter8Radio, instrument cluster, telephone9Not assigned10Engine control system11Aux. heating and ventilation12Databus13Engine control system14Ignition15Lambda probe, fuel pump, glow plug system16Right headlight, right taillight17Horn 169Fuses and light bulbs