
WARNING■If the seat backrest is folded, passengers may only be transported on the
outer seat behind the driver.■
The front passenger airbag should be switched off when transporting ob-
jects on the seat backrest that has been folded forwards  » page 20.
■
Do not adjust the seat back while driving - danger of injury and accidents!
■
When moving the seat backrest, keep limbs out of the area between the
seat and seat backrest – risk of injury!
■
Never transport the following items on the seat backrest when folded
forwards. ■Objects that could restrict the driver's view.
■ Objects which make it impossible for the driver to control the vehicle
(e.g. if they roll under the pedals, or protrude into the driver's zone).
■ Objects which could lead to injury to passengers (e.g. if accelerating
sharply, braking or changing direction).
Rear seat backrests
Fig. 52 
Fold down seat backrest / pull on belt for side trim panel
Folding forward
›
Press the release handle 
A
 in the direction of arrow 
1
 and tilt  » Fig. 52  the
seat backrest in the direction of arrow 
2
.
›
Remove or push the head restraints all the way down  » page 58 and fold
the seat backrest forward in the direction of arrow 
2
.
For  all-in-one  seat backrests, press the release handles 
A
 on both sides of
the seat backrest at the same time.
Folding backwards
›
If the head restraints had been removed, they should be reinserted with the
backrest slightly raised » page 58.
›Pull the seat belt C for the side panel in the direction of arrow 3 
» Fig. 52 .›Raise the seat backrest against the direction of arrow 2 until the release
handle A
 audibly locks. Check this by pulling on the seat backrest.
›
Make sure that the red marker 
B
 is not visible.
For  all-in-one  seat backs, pull the two seat belts towards the side panel. After
folding back the seat back, the release handles 
A
 should audibly click into
place on both sides of the seat back and the red mark 
B
 should not be visible
on either side of the seat back.
WARNING■ The seat backs in occupied rear seats must be properly engaged.■When transporting objects in the luggage compartment that has been en-
larged by folding the backrest forward, ensure the safety of the passenger
being transported on the other rear seat.■
The seat backrests must be securely locked in position so that no objects
in the luggage compartment can slide into the passenger compartment on
sudden braking – risk of injury.
CAUTION
When moving the seat backrest the seat belts should not be trapped - there is
a risk of damage to the seat belts.
Headrests
 Introduction
This chapter contains information on the following subjects:
Setting the height
58
Removing/inserting
5857Seats and head restraints    

Setting the heightFig. 53 
Setting the height of the back headrest
Only the front headrests are height-adjustable.
›
Grasp the headrest and move  upwards in the direction of arrow
1
 » Fig. 53 .
›
To move the headrest  down, press the securing button 
A
 in the direction of
arrow 
2
 and hold it down while pressing the headrest in the direction of ar-
row 
3
.
Note
The front headrests are integrated into the seat backrests and cannot be ad-
justed in height.
Removing/inserting
Fig. 54 
Removing/inserting the rear headrests
Only the rear headrests can be removed or installed.
›
Before removing/fitting the headrests, fold the corresponding seat backrest slightly forward  » page 57.
›To 
remove  the headrest, pull it out of the seat backrest as far as the stop.›Hold down the securing button A in the direction of arrow 1, at the same
time insert the vehicle key in opening B
 in the direction of arrow 
2
 and re-
move the headrest in the direction of arrow 
3
  » Fig. 54 .
›
To insert  the headrest, push the headrest into the seat backrest in the direc-
tion of arrow 
4
 until the locking button clicks into place.
Front seat heating
Fig. 55 
Buttons for heating the front
seats
The seat backrests and seats can be heated electrically.
Seat heating buttons  » Fig. 55
Left seat heating
Right seat heating
›
To  turn on  the heater at maximum heat (level 2) press button 
 or 
.
By repeatedly pressing the button, the heat is turned down until it is com-
pletely  switched off . The level of the seat heating is indicated by the number
of illuminated warning lights in the switch.
The seat heating only operates when the engine is running.
WARNINGIf you are sensitive to pain and/or temperature, e.g. through medication,
paralysis or because of chronic illness (e.g. diabetes), we recommend not to
use the seat heating. If the seat heating is used, we recommend to make
regular breaks in your journey when driving long distances, so that the
body can recuperate from the stress of the journey. Please consult your
doctor, who can evaluate your specific condition. 58Using the system   

CAUTIONThe following instructions should be observed to avoid damage to the seats.■Do not kneel on the seats or otherwise apply concentrated pressure to them.■
Do not switch on the heating for unoccupied seats.
■
Do not switch on the heating for seats which have objects on them (e.g. a
child seat, bag or similar).
■
Do not switch on the heating for seats which have seat covers or protective
covers on them.
Note
If the on-board voltage decreases, the seat heating switches off automatically
» page 126 , Automatic shutdown of consumers - vehicle battery discharge
protection .Useful features
Interior fittings
Introduction
This chapter contains information on the following subjects:
Ticket holder
60
Storage compartment on the driver's side
60
Stowage compartments in the doors
60
Storage compartments in the front centre console
61
Cup holders
61
Waste container
61
Cigarette lighter
62
Ashtray
62
12-volt socket
63
Multimedia holder
63
Storage compartment on the front passenger side - version 1
64
Storage compartment on the passenger side - version 2
64
Storage compartment for umbrella
64
Foldable hook
65
Clothes hook
65
Storage pockets on the inner sides of the front seats
65
Stowage compartments in front of the rear seats
66WARNING■ Do not place anything on the dash panel. These objects might slide or fall
down when driving and may distract you from concentrating on the traffic –
risk of accident!■
Make sure that while driving no objects can enter the driver's footwell -
they could cause an accident!
■
Do not carry any objects on the front passenger seat except objects de-
signed for this purpose (e.g. child seat) – risk of accident!
■
No objects should be placed in the storage compartments nor in the
drinks holders; the vehicle occupants could be endangered if there is sud-
den braking or the vehicle collides with something. 
59Useful features    

Foldable hookFig. 71 
Fold down hook
Read and observe  and  on page 59 first.
The folding hook is intended to be used for holding small items of luggage (e.g.
bags or similar).
›
To  use  it, pull down the hook in the direction of the arrow  » Fig. 71.
The maximum permissible load on the hook is 1.5 kg.
Note
When the hook is folded forward, it folds back automatically when the storage
compartment is opened.
Clothes hook
Fig. 72 
Clothes hooks
Read and observe  and  on page 59 first.
The clothes hooks are located on the centre door bars of the vehicle  » Fig. 72.
The maximum permissible load of each of the hooks is 2 kg.
WARNING■ Never leave any heavy or sharp-edged objects in the pockets of the items
of clothing hung up - danger of injury.■
Do not use hangers to hang up the clothes - there is a risk of restricting
the effectiveness of head airbags and a danger of injury from the hanger.
■
Make sure that any clothes hanging from the hooks do not impede your
vision.
Storage pockets on the inner sides of the front seats
Fig. 73 
Storage pocket
Read and observe  and  on page 59 first.
The storage pockets are located on the inside of the front seats  » Fig. 73 and
are used to store small and light objects (e.g. mobile phones).
The maximum permissible load for each of the pockets is 150 g.
65Useful features         

Stowage compartments in front of the rear seatsFig. 74 
Storage compartment
Read and observe  and  on page 59 first.
The open storage compartments 
A
 are located on the backs of the front
seats  » Fig. 74 .
Phone bracket
Introduction
This chapter contains information on the following subjects:
Fasten bracket to the adapter
66
Attach adapter to the panel
66
Inserting / removing phone
67
In the telephone bracket, a telephone (or similar device) which is 122x56 mm to
164x83 mm can be transversely mounted.
The maximum permissible load of the compartment is 200 g.
WARNINGNever work with the device when driving –There is a risk of accident!
CAUTION
■ Never exceed the maximum permissible load of the bracket- there is a risk of
damage or functional impairment.■
Make sure that no liquid or moisture gets into the opening for the fixture -
There is a risk of damage to the vehicle’s electrical system.
■
Use a dry cloth to clean the adapter and the bracket.
Fasten bracket to the adapterFig. 75 
Insert bracket into the adapter / remove bracket from the adapter
Read and observe 
 and  on page 66 first.
›
to  Fixing the bracket to the adapter insert the bracket
A
 into the supports
B
 in direction of arrow 
1
until it clicks » Fig. 75.
›
To remove the holder from the adapter  press the lever 
C
 in direction of ar-
row 
2
 press and remove the bracket 
A
 in direction of arrow 
3
.
Attach adapter to the panel
Fig. 76 
Remove cover/ attach adapter / remove adapter
Read and observe 
 and  on page 66 first.
Attach adapter
›
For example, insert a coin into the opening
A
 and lift up cover in direction of
arrow 
1
  » Fig. 76 .
›
Insert the adapter into the opening in the panel and push in the direction of
arrow 
2
 until it clicks. 
66Using the system         

WARNING■Never exceed the maximum permissible load of the respective fasteners,
nets, hooks etc. If heavy objects have not been suitably secured, there is a
risk of injury!■
Do not exceed the permissible axle loads and permissible gross weight of
the vehicle – risk of accident!
■
An unsecured dirt or improperly attached load could slip during a sudden
manoeuvre or in an accident - danger of injury!
■
Loose cargo could hit a deployed airbag and injure occupants – danger of
death!
■
When transporting loads in the luggage compartment that has been en-
larged by folding one of the rear seats forward, care should be taken to en-
sure the safety of passengers transported on the other rear seat.
CAUTION
■ Never exceed the maximum permissible load for the respective fasteners,
nets, hooks etc. - these could be damaged.■
Please ensure that the heating elements for the rear window heater are not
damaged as a result of abrasive objects.
■
Do not place any sharp objects in the nets in the luggage compartment -
there is a risk of damage to the nets.
Fasteners
Fig. 78 
Fasteners
Read and observe  and  on page 68 first.
The fasteners are located on both sides of the luggage compartment.
Overview of the fastening elements  » Fig. 78
Fasteners  only for fastening fixing nets
Hooks for hanging small items of luggage (e.g. bags)
Lashing eye for fastening the load
The maximum static load for each hook B
 is 1.5 kg and the individual lashing
eyes 
C
 is 350 kg.
WARNINGDo not use hook B  » Fig. 78  to lash down any objects - there is a risk of
damage to the hook during sudden braking or a vehicle collision.
Fixing nets
Fig. 79 
Example of how to fix nets/fastening details for the rear area of
the luggage compartment 
ABC68Using the system      

Fig. 80 
Details of the fastening behind the rear seats
Read and observe 
 and  on page 68 first.
Fastening examples for nets  » Fig. 79  and  » Fig. 80
cross bags
Fastening details in the rear area of the luggage compartment
Details of the fastening to the upper lashing eyes behind the foldable rear
seat rest
Details of the fastening to the lashing eyes on the luggage compartment
floor behind the rear seats
The maximum permissible load for each of the nets is 1.5 kg.
Luggage compartment cover
Fig. 81 
Remove the luggage compartment cover
Read and observe 
 and  on page 68 first.
If the support straps 
A
  » Fig. 81  are attached to the boot lid, then opening the
lid will raise the boot lid cover (hereafter referred to as cover).
Fold up and lock›Raise the cover and bolt it down  » Fig. 81on both sides of the boot lid in the
studs B
.
Unlocking
›
Fold the raised cover down. The cover is released from the studs 
B
  » Fig. 81 .
Removal
›
On both sides of the boot lid unhook the straps 
A
 in the direction of arrow
1
  » Fig. 81 .
›
Press down on both sides on the underside of the cover to free them from
the studs 
C
.
›
Take out the cover in the direction of arrow 
2
.
Inserting
›
Position the fixtures 
D
 on the cover over the studs 
C
  » Fig. 81 .
›
Press down on both sides on the top of the cover in the area of the studs 
C
.
The fixtures 
D
 must lock into place in the studs 
C
 on both sides of the lug-
gage compartment.
›
On both sides of the boot lid unhook the straps 
A
.
WARNING■ Do not place any objects on the cover during the trip - risk of injury if
braking suddenly or colliding!■
Never ride with the cover up - risk of damage to the cover.
Variable loading floor
Fig. 82 
Variable loading floor in the raised position: raise / raised 
69Transport of cargo      

■Windows and door mirrors
■ Do not clean the insides of the windows/mirrors with sharp objects - risk of
damage to the filaments or the antenna. ■ Do not use a cloth which has been used to polish the body - this could dirty
the window and impair visibility.■
Head / tail lights
■ Do not wipe head/tail lamps dry, do not use any sharp objects - risk of dam-
age to the protective coating and cracks forming on the headlamp glass cov-
ers.
■
Door lock cylinders ■ Make sure that as little water as possible gets into the locking cylinder
when washing the vehicle - there is a risk of freezing the lock cylinder!
■
Wheels
■ Heavy soiling of the wheels can affect the balance of the wheels - the re-
sult can be a vibration, which can cause premature wear of the steering.
Caring for the interior
Read and observe 
 and  on page 114 first.
Vehicle compo- nentsCircumstancesRemedy
Natural leather /
Artificial leather /
Alcantara ®
 /
Material
Dust, surface
soilingVacuum cleanerSoiling (fresh)Water, slightly damp cotton / wool
cloth, if necessary, mild soap solution a)
,
then wipe off with a soft clothStubborn stainsCleaning fluid specifically for this taskCare (natural
leather)Treat the leather periodically with a
leather protecting fluid / use a care
cream with light blocker and impregna-
tion after each cleaningCare (Alcan-
tara ®
 / material)Remove stubborn hair using a “cleaning
glove”.
Remove pills from materials with a
brushPlastic partsSoilingWater, slightly damp cloth or sponge, if
necessary cleaners specifically for this
purposeVehicle compo- nentsCircumstancesRemedyWindowsSoilingWash with clean water and dry with a
wipe specifically for that purposeCovers on electri-
cally heated seatsSoilingCleaners specifically for this purposeSeat belts  » Soilingsoft cloth and mild soap solution a)a)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
WARNING■
Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
CAUTION
■ Natural leather / leather / Alcantara ®
 / material
■ Avoid standing for lengthy periods in bright sunlight, and protect the mate-
rials by covering to prevent them from fading.
■ Remove fresh stains (e.g. from pens, lipstick, shoe polish and similar) as
soon as possible.
■ Ensure that no part of the leather is soaked through during cleaning and
that no water gets into the seams - risk of damaging the leather!
■ Do not clean the roof panelling with a brush – risk of damage to the surface
of the panelling.
■ Do not use leather cleaners, floor wax, shoe cream, stain remover or similar
agents on Alcantara ®
 seat upholstery.
■ Some clothing fabrics (e.g. dark denim) do not have sufficient colour fast-
ness - this could lead to clearly visible discolouration on the upholstery. This
is not a defect in the fabric.
■ Sharp objects on garments (e.g. zips, rivets, sharp- edged belts) can dam-
age the upholstery fabrics in the vehicle. Such damage will not be recognised
as a justified complaint.■
Plastic parts
■ Do not attach scents or air fresheners to the dash panel – risk of damage to
the dash panel.
■
Windows
■ Do not attach any stickers to the filaments or glass antenna - there is risk
of damage. 
116General Maintenance