2017 RENAULT ZOE door lock

1.1
Section 1: Getting to know your vehicle
Electric vehicle: introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.2
Important recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.7
Electric vehicle: charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 1.8programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . 1.16
RENAULT card: general information, use, deadlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.18
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.27
Locking, unlocking the opening elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . 1.29
Automatic locking when driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 1.31
Front seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.32
Seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.33
Methods of restraint in addition to the child seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.37
to the rear seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.41
side protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . 1.42
Child safety: General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . 1.44 Choosing a child seat mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . 1.47
fitting a child seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 1.49
deactivating/activating the front passenger air bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.55
Driving position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.58
Warning lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.62
Displays and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . 1.65
Trip computer and warning system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . 1.67
Clock and outdoor temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 1.75
Steering wheel/Power-assisted steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . 1.77
Rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . 1.78
Audible and visual signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . 1.79
Pedestrian horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.80
Exterior lighting and signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . 1.81
Headlight beam adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . 1.84
Washers, wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.85

1.18
RENAULT CARDS: general information (1/2)
1 Unlocking the doors and boot.
2 Locking the doors and boot.
3 Unlocking the charging cord/opening the charging flap.
4 Activation of the air-conditioning
5 Integrated key.
The RENAULT card is used
for:
– locking/unlocking the doors and
boot. Refer to the following pages;
– opening the charging flap, please see the information on “Electric ve-
hicle: charging” in Section 1;
– unlocking the charging cord. Please refer to the information on “Electric
vehicle: charging” in Section 1;
– activation of the air-conditioning. Please refer to the information on
“Air-conditioning” in Section 3.
– starting the engine; refer to the in- formation on “Starting the engine” in
Section 2.
RENAULT card operating
range
This varies according to the surround-
ings: when handling the RENAULT
card, it is important to make sure that
you do not lock or unlock the doors by
inadvertently pressing the buttons.
45123
When the battery is flat, you can
still lock/unlock and start your ve-
hicle. Refer to the information on
“Locking/unlocking the doors” in
Section 1 and “Starting the engine”
in Section 2.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.

1.19
RENAULT CARDS: general information (2/2)
Access to key 5
Press button 6 and pull on key 5 then
release the button.
Using the key
Refer to the information on “Locking/
unlocking the doors”.
Once you have accessed the vehicle
using the integrated key, replace it
in its housing in the RENAULT card,
then insert the RENAULT card into
the card reader to start the vehicle.
Integrated key 5
The integrated key is used to lock or
unlock the front left-hand door if the
RENAULT card does not work:
– the card battery RENAULT is drained, flat 12 V battery, etc.
– use of devices using the same fre- quency as the card;
– if the vehicle is located in a zone of high electromagnetic radiation;
Replacement: need for an
additional RENAULT Card
If you lose your RENAULT card or
require another, you can obtain one
from an approved dealer.
If a RENAULT card is replaced, it
will be necessary to take the vehi-
cle and all of its RENAULT cards
to an approved dealer to initialise
the system.
You may use up to four RENAULT
cards per vehicle.
Advice
Avoid leaving the card in hot, cold or
humid areas.
Do not keep the RENAULT card in
a place where it could be bent or
damaged accidentally, such as in a
back pocket of a garment.
5
6
Battery lifeMake sure that the correct battery type
is being used, and that the battery is in
good condition and inserted correctly.
Its service life is approximately two
years: replace it when the message
“Keycard battery low” appears on the
instrument panel (refer to the informa-
tion on the “RENAULT card: battery” in
section 5).

1.20
REMOTE CONTROL RENAULT CARD: use (1/2)
Unlocking the doors and
tailgate
Press button 1.
The hazard warning lights flash once
to indicate that the doors have been un-
locked.
1
2
Locking the doors and
luggage compartment
Press the locking button 2. The hazard
warning lights flash twice to indicate
that the doors have locked. If a door
or the luggage compartment is open
or not properly shut, or if a RENAULT
card is still in the reader, the doors and
luggage compartment lock then quickly
unlock and the hazard warning lights
do not flash .
The card buttons are deactivated
when the engine is running.
The flashing status of the hazard
warning lights informs you of the ve-
hicle status:
– one flash indicates that the vehi-
cle is completely unlocked;
– two flashes indicate that the ve-
hicle is completely locked.
If the vehicle has been unlocked
but neither the doors or tailgate are
open, it locks again automatically
after approximately two minutes.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.

1.21
RENAULT card not detected
alarm
The message “Keycard not detected”
and a beep will warn you if you open
a door with the engine running and the
card is not in the reader. The warning
disappears when the card is inserted in
the reader again.
REMOTE CONTROL RENAULT CARD: use (2/2)
Opening the charging flap
or unlocking the vehicle
charging cord
Press the button 3 either to open the
charging flap or to unlock the charging
cord.
Activation of the air-
conditioning
A long press on the button 4 activates
the air-conditioning for a period of ap-
proximately 5 minutes. This enables
you to obtain a comfortable tempera-
ture prior to using the vehicle. Please
see the information on “Air condition-
ing: remote activation” in Section 3.
4
3

1.22
HANDS-FREE RENAULT CARD: use (1/4)
Use
On equipped vehicles, in addition to
the functions of the above-mentioned
remote control RENAULT card, it can
be used to lock/unlock without using
the RENAULT card, when it is in access
zone 1.
1
Do not store the RENAULT card
anywhere it may come into contact
with other electronic equipment
(computer, PDA, phone, etc.) as this
could hinder its operation.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.

1.23
HANDS-FREE RENAULT CARD: use (2/4)
2
3
Unlocking the vehicleWith the RENAULT card in zone 1 and
the vehicle locked, press button 3 on
handle 2 on one of the two front doors:
the vehicle will unlock.
Pressing button 4 also unlocks all the
doors and the tailgate.
The hazard warning lights flash once
to indicate that the doors have been un-
locked.
Note: The vehicle cannot be locked
again for approximately three seconds
after unlocking by pressing button 3.
4
After unlocking the vehicle or the
boot only using the buttons of the
RENAULT card, remote locking and
unlocking in hands-free mode are
deactivated.
To reactivate the hands-free mode:
restart the vehicle.

1.24
HANDS-FREE RENAULT CARD: use (3/4)
Locking the vehicle
There are three ways to lock the vehi-
cle: remotely, using button 3 , or using
the RENAULT card.
Remote locking
With the RENAULT card on you, and
doors and tailgate closed, move away
from the vehicle: it will lock automati-
cally once you have left zone 1.
Note: the distance at which the vehicle
locks depends on the surroundings. The hazard warning lights
flash twice
and a beep sounds to indicate that the
doors have locked.
The beep may be switched off. Please
contact an authorised dealer.
If a door or the tailgate is open or not
properly shut, or a card is in the passen-
ger compartment (or the card reader)
the vehicle will not lock. In this situation,
no beep sounds and the hazard war-
ning lights do not flash.
23
Locking using button 3
With the doors and boot closed, press
button 3 on one of the front door
handles. The vehicle will lock. If a
door or the boot is open or not closed
properly, the vehicle will quickly lock/
unlock.
NB:
– the card RENAULT must be within the vehicle’s access zone ( 1 zone) to
be able to use the button for locking;
– the vehicle cannot be unlocked again for approximately three seconds
after locking by pressing button 3.
1