
1.3
KEY, RADIO FREQUENCY REMOTE CONTROL: general information (2/2)
Radio frequency remote 
control operating range
This varies according to the surround-
ings: take care not to lock or unlock the 
doors by inadvertently pressing the but-
tons on the remote control.
Note: If a door or the boot is open or 
not closed properly, the doors and boot 
lock/unlock in quick succession.
Interference
Interference by factors in the immediate 
vicinity (external installations or the use 
of equipment operating on the same 
frequency as the remote control) may 
affect the operation of the remote con-
trol.
Replacement and additional keys 
or remote controls.
You must only contact an approved 
dealer:
–  If you need to replace a key it will be necessary to take the vehicle 
and all of its keys to an approved 
Dealer in order to initialise the 
system.
–  Depending on the vehicle, you  have the option of using up to 
four remote controls.
Remote control unit failure
Make sure that the correct battery 
type is being used, and that the 
battery is in good condition and in-
serted correctly. These batteries 
have a service life of approximately 
two years.
Refer to Section 5: “Radio fre-
quency remote control: batteries” 
for the battery changing procedure. 

1.4
RADIO FREQUENCY REMOTE CONTROL UNIT: use
Locking/unlocking only the 
boot
Press the button 3.
The remote control 
A can be used to 
lock or unlock the doors and boot.
It is powered by a battery which must 
be replaced (refer to the information on 
“Radio frequency remote control: bat-
teries” in Section 5).
Locking the doors
Press locking button  1.
The side indicator lights and hazard 
warning lights flash  twice to indicate 
that the doors have been  locked.
If a door or the boot is open or not prop-
erly shut, they will lock and unlock in 
quick succession and the hazard warn-
ing lights and side indicator lights will 
not flash.
Unlocking the doors
Pressing button  2 unlocks the doors 
and tailgate.
Unlocking  is indicated by one flash of 
the hazard warning lights and the indi-
cator lights.
ANote:
With the engine running, the ignition 
switched on (refer to the information on 
“Ignition switch: vehicles with a key” in 
Section 2), the remote control buttons 
will be inactive.
Driver’s responsibility when parking or stopping the vehicle
Never leave an animal, child or adult who is not self-sufficient alone on 
your vehicle, even for a short time.
They may pose a risk to themselves or to others by starting the engine, \
activating equipment such as the electric windows or locking the doors.
Also, in hot and/or sunny weather, please remember that the temperature inside 
the passenger compartment increases very quickly.
RISK OF DEATH OR SERIOUS INJURY.
1
2
3
1
2
3  

1.6
RENAULT CARD: general information (1/2)
The RENAULT card is used 
for:
–  locking/unlocking the doors and tail-gate (doors, tailgate) and the fuel 
filler flap (see the following pages);
–  switching on the vehicle lighting re- motely (refer to the following pages);
– automatically closing the electric  windows remotely (see the informa-
tion on “Electric windows” in 
Section 3);
–  starting the engine (see the infor- mation on “Starting, stopping the 
engine” in Section 2).
Battery life
Make sure that the correct battery type 
is being used, and that the battery is in 
good condition and inserted correctly. 
Its service life is approximately two 
years: replace it when the message 
“Keycard battery low” appears on the 
instrument panel (refer to the informa-
tion on the “RENAULT card: battery” in 
section 5).
RENAULT card operating 
range
This varies according to the environ-
ment: take care not to accidentally lock 
or unlock the vehicle by inadvertently 
pressing the buttons on the RENAULT 
card.
Note: if a door or the tailgate is open or 
not closed properly, the doors and tail-
gate lock then unlock quickly.
Interference
Interference by factors in the immediate 
vicinity (external installations or the use 
of equipment operating on the same 
frequency as the RENAULT card) may 
disrupt its operation.
When the battery is flat, you can 
still lock/unlock and start your vehi-
cle. Please see the information on 
“Locking and unlocking the doors” 
in Chapter 1 and “Starting, stopping 
the engine” in Chapter 2.
1
2
3
4
1 Unlocking the doors and tailgate.
2  Locking all doors and tailgate.
3  Unlocking/locking the boot.
4  Switching on the lighting remotely.  

1.13
LOCKING/UNLOCKING THE DOORS (1/3)
The card’s built-in key
The built-in key 2 is used to lock or 
unlock the front left-hand door if the 
RENAULT card is not working.
Access with key 2
Slide the rear casing  1 downwards 
while pressing on zone  A.
2
A
1
If the remote control or, 
depending on the vehicle, the 
RENAULT card does not work
In some cases, the radio frequency 
remote control or the RENAULT card 
may not work:
– RENAULT card/radio frequency 
remote control battery worn or run 
flat, vehicle battery flat, etc.
–  use of appliances operating on the  same frequency as the card (mobile 
phone, etc.);
–  vehicle located in a high electromag- netic radiation zone.
It is then possible:
–  depending on the vehicle, use the  radio frequency remote control or 
the emergency key integrated in the 
card to unlock the front left-hand 
door;
–  to lock each of the doors manually;
–  to use the interior door locking/un- locking control (refer to the following 
pages).   

1.15
LOCKING/UNLOCKING THE DOORS (3/3)
7
Interior locking/unlocking 
door control
Switch 7 controls the doors, the boot 
and the fuel filler flap simultaneously.
If a door or the tailgate is open or not 
closed properly, the doors and tailgate 
lock/unlock quickly.
If transporting an object with the tail-
gate open, you can still lock the doors: 
with the engine stopped,  press and 
hold switch  7 for more than five sec-
onds to lock the other doors.
Locking the opening 
elements without the 
RENAULT card or the key
For example, in the event of a dis-
charged battery or the RENAULT card 
or key temporarily not working, etc.
With the engine switched off and a 
door or tailgate open,  press and hold 
switch 7 for more than five seconds.
When the door is closed, all the doors 
and the tailgate will be locked.
Unlocking the vehicle from the outside 
is only possible with the RENAULT card 
in the vehicle’s access zone or using 
the key.
Door and tailgate status 
indicator
When the ignition is on,  the indicator 
light integrated in switch  7 informs you 
of the status of the doors and tailgate:
–  indicator light on, the doors and tail- gate are locked;
–  indicator light off, the doors and tail- gate are unlocked.
When you lock the doors from the out-
side, the indicator light remains lit for a 
moment, and then goes out.
Never leave your vehicle 
with the key or RENAULT 
card inside.
Driver’s responsibility
If you decide to keep the 
doors locked when you are 
driving, remember that it 
may be more difficult for those as-
sisting you to gain access to the 
passenger compartment in the 
event of an emergency.  

1.86
TRIP COMPUTER AND WARNING SYSTEM: operating fault messages
These appear with the © warning light and mean that you should drive very carefully to an author\
ised dealer as 
soon as possible. If you fail to follow this recommendation, you risk da\
maging your vehicle.
They disappear when the display selection key is pressed or after severa\
l seconds and are stored in the computer log. The 
© warning light stays on. Examples of operating fault messages are given \
in the following pages.
Examples of messages Interpreting the display selected
« Clean diesel filter » Indicates the presence of water in the diesel filter; contact an approve\
d Dealer 
as soon as possible.
« Check lighting » Indicates a fault in the headlights.
« Check vehicle » Indicates a fault in one of the pedal sensors, battery management system\
 or oil 
level sensor.
« Check airbag » Indicates a fault in the restraint system in addition to the seat belts.\
 In the event 
of an accident, it is possible that they may not be triggered.
« Check anti-pollution system » Indicates a fault in the vehicle’s particle filter system. 

2.11
FUNCTION STOP AND START (4/4)
Special feature of the automatic 
engine re-start
Under certain conditions, the engine 
can restart on its own in order to guar-
antee your safety and comfort.
This can occur especially when:
–  the outdoor temperature is too low or too high (less than around 0 °C or 
higher than around 30 °C);
–  the “Clear View” function is activated  (please see “Automatic climate con-
trol” in Section 3);
–  the battery is not sufficiently charged;
–  the vehicle speed is above 3 mph  (5 km/h) (downhill slope, etc.);
– repeated pressing on the brake  pedal or braking system require-
ment;
– ...
1
2
Deactivating, activating the 
function
Press switch 1  to deactivate the func-
tion. The message “Stop & Start deac-
tivated” will appear on the instrument 
panel and the integrated warning light  2 
on the switch will light up.
Pressing again will reactivate the 
system. The message “Stop & Start ac-
tivated” will appear on the instrument 
panel and the integrated warning light  2 
on switch 1 will go out.
Special note: with the engine on 
standby, press switch 1 to automati-
cally restart the engine.
The system is automatically reacti-
vated each time the vehicle is started 
(see “Starting, stopping the engine” in 
Section 2).
Operating faults
When the message “Check Stop & 
Start” appears on the instrument panel 
and the integrated warning light  2 lights 
up on the switch  1, the system is deac-
tivated.
Please consult an authorised dealer.
Special feature of vehicles with 
a key: for some of these condi-
tions the automatic restarting of the 
engine is inhibited if a front door is 
open.
Before leaving the vehicle, 
the engine must be stopped 
and not put on standby 
(please see the information 
on “Starting, stopping the engine”).  

5.31
Operating faults
If the battery is too weak to ensure cor-
rect operation, you can still start and 
lock/unlock the vehicle (please refer to 
the information on “Locking/unlocking 
the opening elements” in Section 1).
RENAULT CARD: battery
Replacing the battery
When the message “Keycard battery 
low” appears on the instrument panel, 
replace the battery in the RENAULT 
card:
–  slide the rear casing 1  downwards 
while pressing on zone  A;
–  remove the battery cover 2;
–   remove the battery by pressing on 
one side and lifting the other;
–   replace it according to the direc-
tion and template shown inside the 
cover.
When refitting, proceed in the reverse 
order, then press one of the buttons on 
the card four times, close to the vehicle: 
the message will disappear.
Note:  it is not advisable to touch the 
electronic circuit or contacts on the 
RENAULT card when replacing the bat-
tery.
The batteries are available from ap-
proved Dealers, and their service 
life approximately two years. Check 
that there is no dye on the battery: 
risk of an incorrect electrical con-
tact.
2
A
1
Do not throw away your used bat-
teries; give them to an organisation 
responsible for collecting and recy-
cling batteries.