2017 Ram ProMaster City window

WARNINGS AND CAUTIONS
This Owner ’s Manual containsWARNINGSagainst oper-
ating procedures that could result in a collision, bodily
injury and/or death. It also contains CAUTIONSagainst
procedures that could result in damage to your vehicle. If
you do not read this entire Owner ’s Manual, you may miss
important information. Observe all Warnings and Cau-
tions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van
conversion/camper manufacturers/body builders. U.S.
residents refer to the Warranty Information book, Section
2.1.C. Canadian residents refer to the, “What Is Not Cov-
ered” section of the Warranty Information book. Such
equipment includes video monitors, VCRs, heaters, stoves,
refrigerators, etc. For warranty coverage and service on
these items, contact the applicable manufacturer. Operating instructions for the special equipment installed
by the conversion/camper manufacturer should also be
supplied with your vehicle. If these instructions are miss-
ing, please contact your authorized dealer for assistance in
obtaining replacement documents from the applicable
manufacturer.
For information on the Body Builder ’s Guide refer to:
www.rambodybuilder.com. This website contains dimen-
sional and technical specifications for your vehicle. It is
intended for Second Stage Manufacturer’s technical sup-
port. For service issues, contact your authorized dealer.
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears on the vehicle
frame and underbody as well as the Automobile Informa-
tion Disclosure Label affixed to a window on your vehicle,
the vehicle registration and title.
6 INTRODUCTION

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
A WORD ABOUT YOUR KEYS ...............11
▫ Ignition Key Removal ....................11
▫ Locking Doors With A Key ................12
▫ Key-In-Ignition Reminder .................12
 SENTRY KEY ...........................13
▫ Replacement Keys .......................13
▫ General Information .....................14
 VEHICLE SECURITY ALARM — IF EQUIPPED . . .14
▫ Rearming Of The System ..................14
▫ To Arm The System ......................14
▫ To Disarm The System ....................14
▫ Security System Manual Override ............15
 REMOTE KEYLESS ENTRY ..................15
▫ To Unlock The Doors .....................15 ▫
To Lock The Doors .......................16
▫ Programming Additional Key Fobs ...........16
▫ Key Fob Battery Replacement ..............16
▫ General Information .....................17
 DOOR LOCKS ..........................17
▫ Locking The Doors From The Outside ........18
▫ Unlock The Doors From The Outside ..........19
▫ Unlocking The Rear Cargo Area From Inside The
Vehicle ...............................19
▫ Sliding Side Doors .......................19
▫ Child Lock System — If Equipped ............20
▫ Auto Unlock Doors ......................20
 WINDOWS .............................21
▫ Power Windows — If Equipped .............21
2

WARNING!
•Before exiting a vehicle, always shift the transmis-
sion into PARK, apply the parking brake, and re-
move the key fob from the vehicle. When leaving the
vehicle, always lock your vehicle. In case you switch
off the vehicle and the transmission is not in PARK
position, a warning message will appear on the
cluster which suggests you to shift the transmission
into PARK position and, then, you can remove the
key within 15 seconds. If 15 seconds expire, you have
to rotate the key from OFF/LOCK position to ON/
RUN position and come back to OFF/LOCK position
in order to remove the key.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
(Continued)
WARNING! (Continued)
•Do not leave the key fob in or near the vehicle, or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
Locking Doors With A Key
You can insert the key with either side up. To lock the door,
turn the key to the right. To unlock the door, turn the key
to the left. Refer to “Body Lubrication” in “Maintaining
Your Vehicle” for maintenance procedures.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is OFF/LOCK sounds a
signal to remove the key.
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Closing and locking from outside
Grab the side door handle and push towards the front of
the vehicle. Once the side door is secured in the full closed
position, reverse either of the unlocking modes above to
lock the sliding side doors.
Child Lock System — If Equipped
This system prevents the sliding side doors to be opened
from the inside.
It can be engaged only with the sliding side door open:To Engage Or Disengage The Child-Protection Door Lock
System
1. Open the rear door.
2. Insert the tip of the emergency key into the lock and
rotate to the LOCK or UNLOCK position.
3. Repeat steps 1 and 2 for the opposite rear door.
The device remains engaged even if the doors are unlocked
remotely.
WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be opened from
the outside when the Child-Protection locks are en-
gaged (locked).
NOTE: For emergency exit from the rear seats when the
Child-Protection Door Lock System is engaged, manually
raise the door lock knob to the unlocked position, roll
down the window, and open the door using the outside
door handle.
Auto Unlock Doors
This feature unlocks all doors when the driver door is open.
Child Lock System
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE:If the passenger door is open, only the passenger
door is unlocked. This procedure is the same for the rear
and side doors as well.
WINDOWS
Power Windows — If Equipped
The control on the left front door panel has UP-DOWN
switches that give you fingertip control of all power windows. There is a single opening and closing switch on
the front passenger door for passenger window control.
NOTE:
The Key Off Power Delay feature will allow the
power windows to operate for up to three minutes after the
ignition is turned OFF. This feature is cancelled when
either front door is opened.
The window opening mechanism is fitted with a security
system (if equipped) that can detect the presence of an
obstacle whilst the window is closing; when this happens,
the system activates and the movement of the glass is
immediately reversed.
If the presence of an object is detected and the system is
activated, it may be necessary to perform the reset proce-
dure by fully opening the windows.
WARNING!
•Never leave children alone in a vehicle, or with access
to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
(Continued)
Power Window Switch Panel
1 – Rear Window Control Buttons – If Equipped
2 – Driver Passenger Window Control Buttons
3 – Passenger(s) Window Lock Button
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21

WARNING!(Continued)
•Do not leave the key fob in or near the vehicle or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
Auto-Down Feature
The window switches are equipped with an Auto-Down
feature. Push the window switch for a short period of time,
release, and the window will go down automatically.
To stop the Auto-Down motion part way, pull up/push
down on the window switch briefly.
NOTE: The power window switches remain active for up
to three minutes (depending on the accessory delay set-
ting) after the ignition switch has been turned OFF. Open-
ing either of the vehicle’s front doors will cancel this
feature.
Auto-Up Feature
Lift the window switch to the detent for half a second,
release, and the window will go up automatically. To stop the window from going all the way up during the
AUTO-up operation, pull up/push down on the switch
briefly.
To close the window part way, lift the window switch to
the detent for less than half a second and release it when
you want the window to stop.
WARNING!
There is no anti-pinch protection when the window is
almost closed. Be sure to clear all objects from the
window before closing.
Power Windows System Initialization
The power windows may be reset if any of the following
occurs:
•
On the front doors
• Fuse or battery are disconnected when the window is
moving.
• 20 window movements without ever closing the win-
dow.
• On the rear doors (in addition to the condition for the
front doors)
22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

•Fuse or battery are disconnected when the window is
moving.
• The anti-pinching system is activated while the win-
dow is moving and the door is opening.
• 50 window movements without ever closing the win-
dow.
• One door opening movements with the window mov-
ing, without ever closing the door.
• One door opening movement with the window mov-
ing, without ever closing the door.
Proceed as follows for initialization:
1. Completely close the driver’s door window, keeping the operating button pushed for at least five seconds after
the (upper) end of travel position.
2. Proceed in the same way on the passenger’s side door button and on the buttons of rear doors.
Wind Buffeting
Wind buffeting can be described as the perception of
pressure on the ears or a helicopter-type sound in the ears.
Your vehicle may exhibit wind buffeting with the windows
down in certain open or partially open positions. This is a normal occurrence and can be minimized. If the buffeting
occurs open the front windows together to minimize the
buffeting.
SLIDING SIDE DOOR
On Cargo versions, the sliding side door is fitted with a
spring-loaded latch that stops the door from opening any
further. To lock it, simply push the door as far as it will go;
to unlock it, pull forward firmly.
Opening And Closing From Outside The Vehicle
Opening/Unlocking With A Key Fob In the Passenger
Vehicle and US Cargo Vehicle (If Equipped)
Push and release the UNLOCK button on the key fob to
unlock all doors.
Opening/Unlocking With A Key Fob In the Canadian
Cargo Vehicle (If Equipped)
Push and release the UNLOCK button on the key fob to
unlock the front two doors. Push and release the Cargo
UNLOCK button on the key fob once to unlock the
passenger/cargo area (side lateral sliding doors and rear
doors). The turn signal lights will flash to acknowledge the
unlock signal.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23

7. The driver and front passenger seats should be movedback as far as practical to allow the front air bags room
to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and deployment occurs, the side air
bags will inflate forcefully into the space between occu-
pants and the door and occupants could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled person, contact the Cus-
tomer Center. Phone numbers are provided under If
You Need Assistance.
WARNING!
• Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
• Only use a rear-facing child restraint in a vehicle
with a rear seat.
Seat Belt Systems
Buckle up even though you are an excellent driver, even on
short trips. Someone on the road may be a poor driver and could cause a collision that includes you. This can happen
far away from home or on your own street.
Research has shown that seat belts save lives, and they can
reduce the seriousness of injuries in a collision. Some of the
worst injuries happen when people are thrown from the
vehicle. Seat belts reduce the possibility of ejection and the
risk of injury caused by striking the inside of the vehicle.
Everyone in a motor vehicle should be belted at all times.
Driver and Passenger BeltAlert — If Equipped
Front Seat BeltAlert
BeltAlert is a feature intended to remind the driver
and outboard front seat passenger (if equipped with
outboard front passenger seat BeltAlert) to buckle their
seat belts. The Belt Alert feature is active whenever the
ignition switch is in the START or ON/RUN position.
Initial Indication
If the driver is unbuckled when the ignition switch is first
in the START or ON/RUN position, a chime will signal for
a few seconds. If the driver or outboard front seat passen-
ger (if equipped with outboard front passenger seat
BeltAlert) is unbuckled when the ignition switch is first in
the START or ON/RUN position the Seat Belt Reminder
Light will turn on and remain on until both outboard front
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 27