2017 RAM CHASSIS CAB maintenance

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to bring the
right papers with you, as well as your warranty folder. All
work to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history, as this
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment. IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
• If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.512 IF YOU NEED CONSUMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you should
contact the Customer Service Department immediately. Cana-
dian customers who wish to report a safety defect to the
Canadian government should contact Transport Canada, Mo-
tor Vehicle Defect Investigations and Recalls at 1-800-333-0510
or go to http://www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mastercard,
American Express, and Discover orders are accepted. If you
prefer mailing your payment, please call for an order form.
NOTE: A street address is required when ordering manu-
als (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests, and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
• 1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com516 IF YOU NEED CONSUMER ASSISTANCE

Adding Engine Coolant (Antifreeze) ............ .472
Adding Fuel ............................. .400
Additives, Fuel ........................... .399
Adjust
Down ..............................111,112
Forward ............................110,111
Rearward ...........................110,111
Up................................111,112
Adjustable Pedals ......................... .137
Air Bag
Air Bag Operation .........................58
Air Bag Warning Light .....................55
Enhanced Accident Response ............. .64, 444
Event Data Recorder (EDR) ................ .444
If A Deployment Occurs ....................63
Knee Impact Bolsters .......................59
Maintaining Your Air Bag System ..............65
Side Air Bags ............................59
Transporting Pets .........................89
Air Bag Light ....................... .55, 92, 197
Air Bag Maintenance .........................65
Air Cleaner, Engine (Engine Air Cleaner Filter) ..... .454
Air Conditioner Maintenance ................. .459
Air Conditioning .......................... .277
Air Conditioning Controls ................... .277 Air Conditioning Filter .................. .291, 460
Air Conditioning, Operating Tips .............. .291
Air Conditioning Refrigerant .............. .459, 460
Air Conditioning System .............. .277, 290, 459
Air Pressure, Tires ......................... .377
Alarm, Panic ...............................25
Alarm (Security Alarm) ................... .20, 199
Alarm System (Security Alarm) .................20
Alterations/Modifications, Vehicle ................7
Antifreeze (Engine Coolant) .................. .472
Capacities ............................. .500
Disposal .............................. .474
Anti-Lock Brake System (ABS) ................ .353
Appearance Care .......................... .480
Ashtray ................................ .173
Assist, Hill Start .......................... .355
Auto Down Power Windows ...................39
Automatic Door Locks ........................33
Automatic Headlights ...................... .125
Automatic High Beams ..................... .126
Automatic Temperature Control (ATC) .......... .290
Automatic Transmission ..................... .478
Adding Fluid .......................... .479
Fluid And Filter Changes .................. .480
Fluid Level Check ....................... .479518 INDEX

Child Seat Installation .................. .80, 81
How To Stow An Unused ALR Seat Belt .........78
Infants And Child Restraints .................68
Locating The LATCH Anchorages ..............76
Lower Anchors And Tethers For Children ........73
Older Children And Child Restraints ...........70
Seating Positions ..........................72
Cigar Lighter ............................ .173
Clean Air Gasoline ........................ .397
Cleaning
Wheels ............................... .482
Climate Control ........................... .277
Cold Weather Operation ..................... .323
Compact Disc (CD) Maintenance ............... .275
Compact Spare Tire ........................ .381
Console, Overhead ........................ .159
Contract, Service .......................... .514
Coolant Pressure Cap (Radiator Cap) ............ .473
Cooling System ........................... .471
Adding Coolant (Antifreeze) ................ .472
Coolant Capacity ........................ .500
Coolant Level ....................... .471, 474
Disposal Of Used Coolant ................. .474
Drain, Flush, And Refill ................... .472
Inspection ............................. .474 Points To Remember ..................... .474
Pressure Cap ........................... .473
Radiator Cap .......................... .473
Selection Of Coolant (Antifreeze) ......... .472, 501
Corrosion Protection ....................... .480
Cruise Light ....................... .216, 217, 218
Cupholders .............................. .174
Customer Assistance ....................... .512
Customer Programmable Features .............. .255
Daytime Running Lights .................... .126
Dealer Service ............................ .450
Defroster, Rear Window ..................... .182
Defr oster , Windshield ........................93
Delay (Intermittent) Wipers .................. .134
Differential, Limited-Slip .................... .346
Dipsticks
Automatic Transmission ................... .479
Power Steering ......................... .350
Disabled Vehicle Towing .................... .442
Disposal
Antifreeze (Engine Coolant) ................ .474
Do Not Disturb ........................... .314
Door Ajar ............................... .203
Door Ajar Light ........................... .203520 INDEX

Door Locks
Door Locks ..............................31
KeyFob................................31
Remote ................................31
Remote Keyless Entry ......................31
Door Locks, Automatic .......................33
Door Opener, Garage ....................... .161
Driving
Through Flowing, Rising, Or Shallow Standing
Water ................................ .348
Dual Rear Wheels ................... .388, 427, 434
Electrical Power Outlets ..................... .168
Electric Rear Window Defrost ................. .182
Electronically Shifted Transfer Case ............. .342
Electronic Brake Control System ............... .353
Anti-Lock Brake System ................... .353
Electronic Roll Mitigation .................. .362
Traction Control System ................... .358
Electronic Range Select (ERS )................. .332
Electronic Speed Control
(Cruise Control) ......................... .139
Electronic Stability Control (ESC) .............. .358
Electronic Throttle Control Warning Light ........ .201
Emergency Brake .......................... .350 Emergency, In Case Of
Freeing Vehicle When Stuck ................ .439
Hazard Warning Flasher .................. .426
Jump Starting .......................... .436
Tow Hooks ............................ .440
Emission Control System Maintenance ........... .449
Engine ................................. .447
Air Cleaner ............................ .454
Break-In Recommendations ..................90
Compartment Identification ................ .447
Coolant (Antifreeze) ..................... .501
Exhaust Gas Caution .................. .91, 400
Flooded, Starting ........................ .323
Fuel Requirements ....................... .397
Jump Starting .......................... .436
Oil .............................. .451, 501
Oil Filler Cap .......................... .453
Oil Filter .............................. .453
Oil Selection ........................... .452
Oil Synthetic ........................... .453
Overheating ........................... .426
Engine Oil Viscosity ........................ .453
Enhanced Accident Response Feature ......... .64, 444
Entry System, Illuminated .....................22
Ethanol ................................. .39710 INDEX 521

Low Fuel ............................. .210
Malfunction Indicator (Check Engine) ......... .204
Park ................................. .215
Passing ............................... .132
Seat Belt Reminder ...................... .197
Security Alarm ......................... .199
Service ............................ .494, 495
Tire Pressure Monitoring (TPMS) ......... .208, 390
Traction Control ........................ .361
Transfer Case .......................... .341
Turn Signal ................... .94, 132, 216, 495
Warning (Instrument Cluster Description) . . . .200, 216
Limited-Slip Differential ................. .346, 477
Loading Vehicle ........................... .401
Tires................................. .371
Load Shed
Battery Saver Mode ...................... .232
Battery Saver On ........................ .232
Electrical Load Reduction .................. .232
Intelligent Battery Sensor .................. .232
Locks ....................................31
Automatic Door ..........................33
Child Protection ..........................34
Door ..................................31
Power Door .............................32 Low Tire Pressure System .................... .390
Lubrication, Body ......................... .466
Lug Nuts ......................... .427, 433, 434
Maintenance Free Battery .................... .458
Maintenance Procedures ..................... .451
Maintenance Schedule ...................... .506
Malfunction Indicator Light (Check Engine) . . . .204, 449
Manual, Service ........................... .516
Manual Transmission
Fluid Level Check ....................... .478
Memory Seat ..............................119
Methanol ............................... .397
Mirrors ..................................99
Electric Powered ........................ .106
Heated ............................... .107
Memory ............................... 1 19
Outside .............................. .105
Rearview ........................... .99, 104
Trailer Towing .......................... .109
Modifications/Alterations, Vehicle ................7
Monitor, Tire Pressure System ................. .390
MOPAR Parts ......................... .450, 515
MTBE/ETBE ............................. .39710 INDEX 525

Restraints, Child ............................66
Rotation, Tires ............................ .387
Safety Checks Inside Vehicle ...................92
Safety Checks Outside Vehicle ..................94
Safety Defects, Reporting .................... .515
Safety, Exhaust Gas ..........................91
Safety Information, Tire ..................... .365
Safety Tips ................................91
Schedule, Maintenance ...................... .506
Seat Belt
Adjustable Upper Shoulder Belt Anchorage .......48
Automatic Locking Retractor (ALR) ............53
Lap/Shoulder Belt Operation .................46
Lap/Shoulder Belt Untwisting ................47
Pregnant Women .........................52
Seat Belt Extender .........................51
Seat Belt Pretensioner ......................52
Seat Belt Reminder ........................42
Seat Belt Maintenance ...................... .485
Seat Belt Reminder ..........................42
Seat Belts ............................. .42, 92
Adjustable Shoulder Belt ....................48
Adjustable Upper Shoulder Anchorage ..........48
Child Restraint ...........................66 Extender ...............................51
Front Seat ........................... .42, 46
Inspection ..............................92
Operating Instructions ......................46
Pregnant Women .........................52
Pretensioners ............................52
Reminder ............................. .197
Untwisting Procedure ......................47
Seats .............................110,111,116
Adjustment ..........................110,111
Easy Entry ............................ .122
Folding Floor .......................... .183
Memory ...............................119
Power ................................110
Reclining Rear ...........................116
Security Alarm ......................... .20, 199
Selection Of Coolant (Antifreeze) .............. .501
Sentry Key
Key Programming .........................19
Sentry Key (Immobilizer) ......................18
Sentry Key Replacement ......................19
Service Assistance ......................... .512
Service Contract .......................... .514
Service Manuals .......................... .516
Settings, Personal ......................... .226528 INDEX