Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.514 IF YOU NEED CONSUMER ASSISTANCE
In Canada
If you believe that your vehicle has a safety defect, you should
contact the Customer Service Department immediately. Cana-
dian customers who wish to report a safety defect to the
Canadian government should contact Transport Canada, Mo-
tor Vehicle Defect Investigations and Recalls at 1-800-333-0510
or go to http://www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mastercard,
American Express, and Discover orders are accepted. If you
prefer mailing your payment, please call for an order form.
NOTE: A street address is required when ordering manu-
als (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests, and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
• 1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com516 IF YOU NEED CONSUMER ASSISTANCE
Child Seat Installation .................. .80, 81
How To Stow An Unused ALR Seat Belt .........78
Infants And Child Restraints .................68
Locating The LATCH Anchorages ..............76
Lower Anchors And Tethers For Children ........73
Older Children And Child Restraints ...........70
Seating Positions ..........................72
Cigar Lighter ............................ .173
Clean Air Gasoline ........................ .397
Cleaning
Wheels ............................... .482
Climate Control ........................... .277
Cold Weather Operation ..................... .323
Compact Disc (CD) Maintenance ............... .275
Compact Spare Tire ........................ .381
Console, Overhead ........................ .159
Contract, Service .......................... .514
Coolant Pressure Cap (Radiator Cap) ............ .473
Cooling System ........................... .471
Adding Coolant (Antifreeze) ................ .472
Coolant Capacity ........................ .500
Coolant Level ....................... .471, 474
Disposal Of Used Coolant ................. .474
Drain, Flush, And Refill ................... .472
Inspection ............................. .474 Points To Remember ..................... .474
Pressure Cap ........................... .473
Radiator Cap .......................... .473
Selection Of Coolant (Antifreeze) ......... .472, 501
Corrosion Protection ....................... .480
Cruise Light ....................... .216, 217, 218
Cupholders .............................. .174
Customer Assistance ....................... .512
Customer Programmable Features .............. .255
Daytime Running Lights .................... .126
Dealer Service ............................ .450
Defroster, Rear Window ..................... .182
Defr oster , Windshield ........................93
Delay (Intermittent) Wipers .................. .134
Differential, Limited-Slip .................... .346
Dipsticks
Automatic Transmission ................... .479
Power Steering ......................... .350
Disabled Vehicle Towing .................... .442
Disposal
Antifreeze (Engine Coolant) ................ .474
Do Not Disturb ........................... .314
Door Ajar ............................... .203
Door Ajar Light ........................... .203520 INDEX
Inverter Outlet (115V) ...................... .173
Jack Location ............................ .429
Jump Starting ............................ .436
Key Fob
Programming Additional Key Fobs .............19
Key Fob Battery Service (Remote Keyless Entry) .....26
Key Fob Programming (Remote Keyless Entry) ......22
Key Fob, Remote Keyless Entry .................22
Key-In Reminder ............................17
Keyless Enter-N-Go ..................... .35, 322
Lock The Vehicle’s Doors ............... .244, 263
Passive Entry ............................35
Passive Entry Programming .......... .35, 244, 263
Keyless Entry System ........................22
Key, Replacement ...........................19
Keys ....................................11
Key, Sentry (Immobilizer) ......................18
Lane Change And Turn Signals ................ .132
Lane Change Assist ........................ .132
Latches ..................................94
Lead Free Gasoline ........................ .397
Leaks, Fluid ...............................94 Life Of Tires ............................. .383
Light Bulbs ................................94
Lights ............................... .94, 124
AirBag ......................... .55, 92, 197
Automatic Headlights .................... .125
Brake Assist Warning ..................... .361
Brake Warning ......................... .198
Bulb Replacement .................... .494, 495
Cap Top Clearance ...................... .498
Cargo................................ .131
Center Mounted Stop ..................... .497
Courtesy/Reading ................ .130, 131, 160
Cruise ......................... .216, 217, 218
Daytime Running ....................... .126
Engine Temperature Warning ............... .200
Exterior ................................94
Fog........................... .128, 212, 496
Four-Wheel Drive Indicator ................ .341
Hazard Warning Flasher .................. .426
Headlights ............................ .125
High Beam ............................ .133
High Beam/Low Beam Select ............... .133
Hill Descent Control Indicator .............. .363
Illuminated Entry .........................22
Interior ..................... .129, 130, 131, 160524 INDEX
Low Fuel ............................. .210
Malfunction Indicator (Check Engine) ......... .204
Park ................................. .215
Passing ............................... .132
Seat Belt Reminder ...................... .197
Security Alarm ......................... .199
Service ............................ .494, 495
Tire Pressure Monitoring (TPMS) ......... .208, 390
Traction Control ........................ .361
Transfer Case .......................... .341
Turn Signal ................... .94, 132, 216, 495
Warning (Instrument Cluster Description) . . . .200, 216
Limited-Slip Differential ................. .346, 477
Loading Vehicle ........................... .401
Tires................................. .371
Load Shed
Battery Saver Mode ...................... .232
Battery Saver On ........................ .232
Electrical Load Reduction .................. .232
Intelligent Battery Sensor .................. .232
Locks ....................................31
Automatic Door ..........................33
Child Protection ..........................34
Door ..................................31
Power Door .............................32 Low Tire Pressure System .................... .390
Lubrication, Body ......................... .466
Lug Nuts ......................... .427, 433, 434
Maintenance Free Battery .................... .458
Maintenance Procedures ..................... .451
Maintenance Schedule ...................... .506
Malfunction Indicator Light (Check Engine) . . . .204, 449
Manual, Service ........................... .516
Manual Transmission
Fluid Level Check ....................... .478
Memory Seat ..............................119
Methanol ............................... .397
Mirrors ..................................99
Electric Powered ........................ .106
Heated ............................... .107
Memory ............................... 1 19
Outside .............................. .105
Rearview ........................... .99, 104
Trailer Towing .......................... .109
Modifications/Alterations, Vehicle ................7
Monitor, Tire Pressure System ................. .390
MOPAR Parts ......................... .450, 515
MTBE/ETBE ............................. .39710 INDEX 525
Restraints, Child ............................66
Rotation, Tires ............................ .387
Safety Checks Inside Vehicle ...................92
Safety Checks Outside Vehicle ..................94
Safety Defects, Reporting .................... .515
Safety, Exhaust Gas ..........................91
Safety Information, Tire ..................... .365
Safety Tips ................................91
Schedule, Maintenance ...................... .506
Seat Belt
Adjustable Upper Shoulder Belt Anchorage .......48
Automatic Locking Retractor (ALR) ............53
Lap/Shoulder Belt Operation .................46
Lap/Shoulder Belt Untwisting ................47
Pregnant Women .........................52
Seat Belt Extender .........................51
Seat Belt Pretensioner ......................52
Seat Belt Reminder ........................42
Seat Belt Maintenance ...................... .485
Seat Belt Reminder ..........................42
Seat Belts ............................. .42, 92
Adjustable Shoulder Belt ....................48
Adjustable Upper Shoulder Anchorage ..........48
Child Restraint ...........................66 Extender ...............................51
Front Seat ........................... .42, 46
Inspection ..............................92
Operating Instructions ......................46
Pregnant Women .........................52
Pretensioners ............................52
Reminder ............................. .197
Untwisting Procedure ......................47
Seats .............................110,111,116
Adjustment ..........................110,111
Easy Entry ............................ .122
Folding Floor .......................... .183
Memory ...............................119
Power ................................110
Reclining Rear ...........................116
Security Alarm ......................... .20, 199
Selection Of Coolant (Antifreeze) .............. .501
Sentry Key
Key Programming .........................19
Sentry Key (Immobilizer) ......................18
Sentry Key Replacement ......................19
Service Assistance ......................... .512
Service Contract .......................... .514
Service Manuals .......................... .516
Settings, Personal ......................... .226528 INDEX