WHAT TO DO IN EMERGENCIES
CONTENTS
HAZARD WARNING FLASHERS ............426
IF YOUR ENGINE OVERHEATS .............426
WHEEL AND TIRE TORQUE SPECIFICATIONS . .427
▫ Torque Specifications ....................427
JACKING AND TIRE CHANGING ...........429
▫ 4500/5500 Models ..................... .430
▫ Preparations For Jacking ..................430
▫ Jacking Instructions .....................430
HOISTING ........................... .435
JUMP-STARTING PROCEDURES ............436
▫ Preparations For Jump-Start ...............436 ▫
Jump-Starting Procedure ..................437
FREEING A STUCK VEHICLE ..............439
EMERGENCY TOW HOOKS — IF EQUIPPED . . .440
GEAR SELECTOR OVERRIDE ..............441
TOWING A DISABLED VEHICLE ............442
▫ Two-Wheel Drive Models .................443
▫ Four-Wheel Drive Models .................443
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .444
EVENT DATA RECORDER (EDR) ............444
6
HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the upper
switch bank just below the radio.Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all directional
turn signals will flash on and off to warn oncoming traffic
of an emergency. Push the switch a second time to turn off
the Hazard Warning flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE: With extended use the Hazard Warning flashers
may wear down your battery.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating by taking the appropriate action.
• On the highways — slow down. •
In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase the engine idle speed
while preventing vehicle motion with the brakes.
NOTE: There are steps that you can take to slow down an
impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and
turning the A/C off can help remove this heat.
• You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement
to the radiator and aids in removing heat from the
engine cooling system.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
426 WHAT TO DO IN EMERGENCIES
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground.
CAUTION!
Use extreme caution when removing the front and rear
center caps. Damage can occur to the center cap and/or
the wheel if screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended to
remove the caps.
For single rear wheel (SRW) models, use the flat blade on
the end of the lug wrench to pull the hub cap off. Insert the
blade end into the pull off notch and carefully pull the hub
cap off with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
hook at one end that will fit in the pull off notch of the rear
hub caps. Position the hook and pull straight out on the
ratchet firmly. The hub cap should pop off. The wheel skins
can now be removed. For the front hub cap, use the flat
blade on the end of the lug wrench to pull the caps off. The
wheel skin can now be removed.
CAUTION!
• Use a pulling motion to remove the hub cap. Do not
use a twisting motion when removing the hub cap,
damage to the hub cap; finish may occur.
• The rear hub caps on the dual rear wheel has two
pull off notches. Make sure that the hook of the jack
handle driver is located squarely in the cap notch
before attempting to pull off.
You must use the flat end of the lug wrench to pull off the
wheel skins. Locate the hub cap pull notches (2 notches on
each cap). Insert the flat tip completely and using a back
and forth motion, loosen the wheel skin. Repeat this
procedure around the tire until the skin pops off.
Replace the wheel skins first using a rubber mallet. When
replacing the hub caps, tilt the cap retainer over the lug nut
bolt circle and strike the high side down with a rubber
mallet. Be sure that the hub caps and wheel skins are firmly
seated around the wheel.
Dual Rear Wheels
Slots in the wheels will assist in properly orienting the
inner and outer wheels. Align these slots when assembling
the wheels for best access to the tire valve on the inner
434 WHAT TO DO IN EMERGENCIES
wheel. The tires of both dual wheels must be completely off
the ground when tightening to insure wheel centering and
maximum wheel clamping.
Dual wheel models require a special heavy-duty lug nut
tightening adapter (included with the vehicle) to correctly
tighten the lug nuts. Also, when it is necessary to remove
and install dual rear wheels, use a proper vehicle lifting
device.
NOTE:When installing a spare tire (if equipped) as part of
a dual rear wheel end combination, the tire diameter of the
two individual tires must be compared. If there is a
significant difference, the larger tire should be installed in
a front location. The correct direction of rotation for dual
tire installations must also be observed.
It is recommended that wheel stud nuts be kept torqued to
specifications at all times. Torque wheel stud nuts to
specifications at each lubrication interval.
Wheel Nuts
All wheel nuts should be tightened occasionally to elimi-
nate the possibility of wheel studs being sheared or the bolt
holes in the wheels becoming elongated. This is especially
important during the first few hundred miles/kilometers
of operation to allow the wheel nuts to become properly set. All wheel nuts should first be firmly seated against the
wheel. The wheel nuts should then be tightened to recom-
mended torque. Tighten the wheel nuts to final torque in
increments. Progress around the bolt circle, tightening the
wheel nut opposite to the wheel nut just previously
tightened until final torque is achieved.
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information on
stowing your spare tire (if equipped).
HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking locations.
However, a floor jack or frame hoist must never be used on
any other parts of the underbody.
CAUTION!
Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
6
WHAT TO DO IN EMERGENCIES 435
CAUTION!(Continued)
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Next, shift back and forth between DRIVE and
REVERSE (with automatic transmission) or 2nd gear and
REVERSE (with manual transmission) while gently press-
ing the accelerator. Use the least amount of accelerator
pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
(Continued)
CAUTION!(Continued)
cycles. This will minimize overheating and reduce the
risk of clutch or transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control” in
“Starting And Operating” for further information. Once
the vehicle has been freed, push the ESC Offswitch again
to restore ESC Onmode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
6
WHAT TO DO IN EMERGENCIES 439
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h). •
The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
6
WHAT TO DO IN EMERGENCIES 443
However, cracks running along a rib (not across) are not
normal. Any belt with cracks running along a rib must be
replaced. Also have the belt replaced if it has excessive
wear, frayed cords or severe glazing.
Conditions that would require replacement:
•Rib chunking (one or more ribs has separated from belt
body)
• Rib or belt wear
• Longitudinal belt cracking (cracks between two ribs)
• Belt slips •
“Groove jumping (belt does not maintain correct posi-
tion on pulley)
• Belt broken (identify and correct problem before new
belt is installed)
• Noise (objectionable squeal, squeak, or rumble is heard
or felt while drive belt is in operation)
Some conditions can be caused by a faulty component such
as a belt pulley. Belt pulleys should be carefully inspected
for damage and proper alignment.
Belt replacement on some models requires the use of
special tools, we recommend having your vehicle serviced
at an authorized dealer.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic mainte-
nance required.
WARNING!
• Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid to
contact your eyes, skin, or clothing. Do not lean over
(Continued)
Accessory Belt (Serpentine Belt)
7
MAINTAINING YOUR VEHICLE 457
WARNING!(Continued)
•The air conditioning system contains refrigerant un-
der high pressure. To avoid risk of personal injury or
damage to the system, adding refrigerant or any
repair requiring lines to be disconnected should be
done by an experienced technician.
CAUTION!
Do not use chemical flushes in your air conditioning
system as the chemicals can damage your air condition-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
Refrigerant Recovery And Recycling R134a — If
Equipped
R-134a Air Conditioning Refrigerant is a hydrofluoro-
carbon (HFC) that is endorsed by the Environmental
Protection Agency and is an ozone-saving product. How-
ever, the manufacturer recommends that air conditioning
service be performed by authorized dealer or other service
facilities using recovery and recycling equipment.
NOTE: Use only manufacturer approved A/C system PAG
compressor oil and refrigerants.
Refrigerant Recovery And Recycling R1234yf — If
Equipped
R-1234yf Air Conditioning Refrigerant is a hydrofluoole-
fine HFO that is endorsed by the Environmental Protection
Agency and is an ozone-saving product with a low GWP
(Global Warming Potential). However, the manufacturer
recommends that air conditioning service be performed by
authorized dealer or other service facilities using recovery
and recycling equipment.
NOTE: Use only manufacturer approved A/C system
PAG compressor oil and refrigerants.
Cabin Filter Replacement (A/C Air Filter)
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
WARNING!
Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/
RUN mode. With the cabin air filter removed and the
blower operating, the blower can contact hands and
may propel dirt and debris into your eyes, resulting in
personal injury.
7
MAINTAINING YOUR VEHICLE 459