2017 Ram 4500 Chassis Cab transmission

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles mayalso be towed as described under “Recreational Towing” in
the “Starting and Operating” section.
Towing
Condition Wheels
OFF the Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Auto Transmission in PARK
• Manual Transmission in gear ( NOT
NEUTRAL)
• Transfer Case in NEUTRAL
• To w i n forward direction
Wheel Lift or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
442 WHAT TO DO IN EMERGENCIES

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h). •
The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
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WHAT TO DO IN EMERGENCIES 443

direction, withALLwheels on the ground), IFthe transfer
case is in NEUTRAL (N) and the transmission is in PARK
(for automatic transmissions) or in gear (NOT in NEU-
TRAL, for manual transmissions). Refer to “Recreational
Towing” in “Starting And Operating” for further informa-
tion and detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System. Please refer to “Supplemental Restraint System (SRS) —
Air Bags” in “Occupant Restraints” for further information
on the Enhanced Accident Response System (EARS) func-
tion.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
Please refer to “Supplemental Restraint System (SRS) —
Air Bags” in “Occupant Restraints” for further information
on the Event Data Recorder (EDR).
444 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 6.4L ...........447
 ONBOARD DIAGNOSTIC SYSTEM (OBD II) . . . .448
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .448
▫ Loose Fuel Filler Cap Message .............449
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................... .449
 REPLACEMENT PARTS ...................450
 DEALER SERVICE ...................... .451
 MAINTENANCE PROCEDURES .............451
▫ Engine Oil .......................... .452
▫ Engine Oil Filter ...................... .454
▫ Engine Air Cleaner Filter .................454
▫ Accessory Drive Belt Inspection ............456
▫ Maintenance-Free Battery .................457 ▫
Air Conditioner Maintenance ..............458
▫ Front Prop Shaft Lubrication — Four-Wheel Drive
Models ............................. .464
▫ Body Lubrication ..................... .465
▫ Windshield Wiper Blades .................466
▫ Adding Washer Fluid ...................469
▫ Exhaust System ....................... .469
▫ Cooling System ....................... .471
▫ Brake System ........................ .475
▫ Rear Axle And 4x4 Front Driving Axle Fluid
Level .............................. .477
▫ Transfer Case ........................ .478
▫ Automatic Transmission — If Equipped ......478
▫ Appearance Care And Protection From
Corrosion ........................... .481
7

ENGINE COMPARTMENT — 6.4L
1 — Coolant Pressure Bottle6 — Battery
2 — Transmission Dipstick 7 — Power Distribution Center (Fuses)
3 — Engine Oil Fill 8 — Washer Solvent
4 — Engine Oil Dipstick 9 — Power Steering Fluid Reservoir
5 — Brake Fluid Reservoir 10 — Air Cleaner Filter
7
MAINTAINING YOUR VEHICLE 447

use of non-MOPAR parts for maintenance and repairs will
not be covered by the New Vehicle Limited Warranty.
DEALER SERVICE
Your authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE:Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
MAINTENANCE PROCEDURES
The pages that follow contain the requiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
“Maintenance Schedule”, there are other components
which may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
have potential malfunctions examined by an autho-
rized dealer or qualified repair center.
• Your vehicle has been built with improved fluids
that protect the performance and durability of your
vehicle and also allow extended maintenance inter-
vals. Do not use chemical flushes in these compo-
nents as the chemicals can damage your engine,
transmission, or air conditioning. Such damage is not
covered by the New Vehicle Limited Warranty. If a
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7
MAINTAINING YOUR VEHICLE 451

In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
•Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
Cooling System
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
(Continued)
WARNING! (Continued)
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator is hot.
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where appli-
cable). If the engine coolant (antifreeze) is dirty or rusty in
appearance, the system should be drained, flushed and
refilled with fresh coolant. Check the front of the A/C
condenser (if equipped) or radiator for any accumulation
of bugs, leaves, etc. If dirty, clean by gently spraying water
from a garden hose vertically down the face of the A/C
condenser (if equipped) or the back of the radiator core.
Check the engine cooling system hoses for brittle rubber,
cracking, tears, cuts and tightness of the connection at the
coolant recovery bottle and radiator. Inspect the entire
system for leaks.
With the engine at normal operating temperature (but not
running), check the cooling system pressure cap for proper
vacuum sealing by draining a small amount of engine
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MAINTAINING YOUR VEHICLE 471

Lubricant Selection
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
NOTE:The presence of water in the gear lubricant will
result in corrosion and possible failure of differential
components. Operation of the vehicle in water, as may be
encountered in some off-highway types of service, will
require draining and refilling the axle to avoid damage.
Limited-Slip Differentials DO NOT REQUIRE any lim-
ited slip oil additive (friction modifiers).
NOTE: Slight noise and mild shuddering may be evident
while turning a vehicle with limited slip differential on
concrete or dry pavement. These conditions should be
considered normal operation of the limited slip differential.
Transfer Case
Drain And Refill
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
Lubricant Selection
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
Fluid Level Check
This fluid level can be checked by removing the filler plug.
The fluid level should be to the bottom edge of the filler
plug hole with the vehicle in a level position.
Automatic Transmission — If Equipped
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer ’s specified transmission fluid. Refer
to “Fluids, Lubricants, And Genuine Parts” in this section
for fluid specifications. It is important to maintain the
transmission fluid at the correct level using the recom-
mended fluid. No chemical flushes should be used in any
transmission; only the approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er ’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids, Lubricants, And Genu-
ine Parts” in this section for fluid specifications.
478 MAINTAINING YOUR VEHICLE