2017 Ram 3500 towing

WHAT TO DO IN EMERGENCIES
CONTENTS
HAZARD WARNING FLASHERS ............580
 IF YOUR ENGINE OVERHEATS .............580
 WHEEL AND TIRE TORQUE
SPECIFICATIONS ...................... .581
▫ Torque Specifications ....................581
 JACKING AND TIRE CHANGING ............583
▫ Jacking And Tire Changing
1500 Series Trucks ..................... .583
▫ Jacking And Tire Changing
2500 And 3500 Series Trucks ...............600
 HOISTING ........................... .618
 JUMP-STARTING PROCEDURES ............618
▫ Preparations For Jump-Start ...............618
▫ Jump-Starting Procedure ..................620 
FREEING A STUCK VEHICLE ..............621

EMERGENCY TOW HOOKS — IF EQUIPPED . . . .623
 GEAR SELECTOR OVERRIDE — 6-SPEED
TRANSMISSION ....................... .623
▫ Column Shifter — If Equipped .............623
▫ Center Console Shifter — If Equipped ........624
 MANUAL PARK RELEASE — 8 SPEED
TRANSMISSION ....................... .625
 TOWING A DISABLED VEHICLE ............626
▫ Two-Wheel Drive Models .................628
▫ Four-Wheel Drive Models .................629
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .630
 EVENT DATA RECORDER (EDR) ............630
6

EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
GEAR SELECTOR OVERRIDE — 6-SPEED
TRANSMISSION
If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use one of the
following procedures to temporarily move the gear selec-
tor:
Column Shifter — If Equipped
1. Turn the engine off.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.
5. Insert a screwdriver or similar tool into the access port (ringed circle) on the bottom of the steering column, and
push and hold the override release lever up.6
WHAT TO DO IN EMERGENCIES 623

4. While holding the locking tab in the disengaged posi-tion, pull the tether strap to rotate the lever rearward,
until it locks in place pointing towards the driver’s seat.
Release the locking tab and verify that the Manual Park
Release lever is locked in the released position.
5. The vehicle is now out of PARK and can be towed. Release the parking brake only when the vehicle is
securely connected to a tow vehicle.
To Reset The Manual Park Release:
1. Push the locking tab to the right, to unlock the lever.
2. Rotate the Manual Park Release lever forward to its original position, until the locking tab snaps into place
to secure the lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed position.
4. Re-install the access cover.TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles may
also be towed as described under “Recreational Towing” in
the “Starting And Operating” section.
NOTE: Vehicles equipped with air suspension must be
placed in Transport mode, before tying them down (from
the body) on a trailer or flatbed truck. Refer to Air
Suspension inStarting And Operating for more informa-
tion. If the vehicle cannot be placed in Transport mode (for
example, engine will not run), tie-downs must be fastened
to the axles (not to the body). Failure to follow these
instructions may cause fault codes to be set and/or cause
loss of proper tie-down tension.
626 WHAT TO DO IN EMERGENCIES

Towing
Condition Wheels
OFF The Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance (6–speed
transmission)
• 30 miles (48 km) maxdistance (8–speed
transmission) See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Automatic Transmission in PARK
• Manual Transmission in gear
(NOT NEUTRAL)
• Transfer Case in NEUTRAL (N)
• To w i n forward direction
Wheel Lift Or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
6
WHAT TO DO IN EMERGENCIES 627

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Gear Selector
Override” in this section for instructions on shifting the
automatic transmission out of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, this vehicle may be towed (with rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km)
for 6-speed transmission, or 30 miles (48 km) for 8-speed
transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km) for 6-speed transmission, or 30 miles (48 km)
for 8-speed transmission, tow with the rear wheels OFFthe
ground. Acceptable methods are to tow the vehicle on a
flatbed, or with the front wheels raised and the rear wheels
on a towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels on the
ground.
628 WHAT TO DO IN EMERGENCIES

CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
direction, with ALLwheels on the ground), IFthe transfer
case is in NEUTRAL (N) and the transmission is in PARK
(for automatic transmissions) or in gear (NOT in NEU-
TRAL, for manual transmissions). Refer to “Recreational
Towing” in “Starting And Operating” for further informa-
tion and detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
6
WHAT TO DO IN EMERGENCIES 629

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and automatic trans-
mission control systems. When these systems are operating
properly, your vehicle will provide excellent performance
and fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Although
your vehicle will usually be drivable and not need towing,
see your authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
(Continued)
CAUTION! (Continued)
•If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
(Continued)
636 MAINTAINING YOUR VEHICLE

CAUTION!
•The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle.
Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE: Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you. In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
•
Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
7
MAINTAINING YOUR VEHICLE 661