2017 Ram 3500 service

NOTE:The stabilizer/sway bar may be torque locked due
to left and right suspension height differences. This condi-
tion is due to driving surface differences or vehicle loading.
In order for the stabilizer/sway bar to disconnect/
reconnect, the right and left halves of the bar must be
aligned. This alignment may require that the vehicle be
driven onto level ground or rocked from side to side.
To return to the On-Road mode; push the left hand On
Road stabilizer/sway bar button.
WARNING!
If the stabilizer/sway bar will not return to On-Road
mode, vehicle stability is reduced. Do not attempt to
drive the vehicle over 18 mph (29 km/h). Driving faster
than 18 mph (29 km/h) may cause loss of control of the
vehicle, which could result in serious injury or death.
Contact your local service center for assistance.
SAFE OFF-ROAD DRIVING — POWER WAGON
ONLY
Off-Road Driving Tips And Vehicle Characteristics
Your vehicle has excellent on and off-road capabilities.
These off-road capabilities will allow you to explore those
wilderness trails where few travel, providing a source of
exciting and satisfying recreation. Before you venture out,
you should contact your local governmental agency to
determine the designated off-road vehicle (ORV) trails or
recreation areas. You should always tread lightly and only
use established roads, trails or ORV recreational areas.
The National Forest Service, Bureau of Land Management,
or local Department of Natural Resources are a wealth of
information and usually have maps with marked trails.
Skid Plates And Underbody Protection
Steel skid plates protect the major driveline components of
the truck including the fuel tank, transfer case and steering
damper. In addition, this vehicle is equipped with boxed
cross members and fore/aft rails. This additional protec-
tion allows the vehicle to be utilized in severe off-road
situations that would be considered impassable by a nor-
mal truck.
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After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.
•Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
• Check for accumulations of plants or brush. These things
could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.
• After extended operation in mud, sand, water, or similar
dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.
WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.
• If you experience unusual vibration after driving in
mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a wheel
imbalance and freeing the wheels of it will correct the
situation.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional traction on
snow, ice, mud, sand and gravel, particularly when there is
a difference between the traction characteristics of the
surface under the right and left rear wheels. During normal
driving and cornering, the limited-slip unit performs simi-
larly to a conventional differential. On slippery surfaces,
however, the differential delivers more of the driving effort
to the rear wheel having the better traction.
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After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.
•Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
• Check for accumulations of plants or brush. These things
could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.
• After extended operation in mud, sand, water, or similar
dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.
WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.
• If you experience unusual vibration after driving in
mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a wheel
imbalance and freeing the wheels of it will correct the
situation.
WINCH USAGE — POWER WAGON ONLY
(IF EQUIPPED)
Things To Know Before Using Your Winch
General Winch Information
Your vehicle is equipped with an electric vehicle recovery
winch. This winch uses the electrical power from the
vehicle charging system to power a motor that winds wire
rope into the winch drum via planetary gear reduction. By
nature, a winch is capable of generating very high forces
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Double Line
Because pulling power decreases with the number of layers
of wire rope on the winch drum, you can use a snatch block
to double line out more wire rope. This decreases the
number of layers of wire rope on the drum, and increases
pulling power. Start by feeding out enough wire rope to
free the winch hook. Attach the hook to your vehicle’s
frame/tow hook and run the wire rope through a snatch
block. Disengage the clutch and, using the snatch block,
pull out enough wire to reach your anchor point. Do not
attach the hook to the mounting kit. Secure to the anchorpoint with a tree trunk protector or choker chain. Attach
the clevis/shackle. Attach the shackle to the two ends of
the strap/chain, being careful not to over tighten (tighten
and back-off 1/2 turn).
POWER STEERING
Electric Power Steering — 1500 Models
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that prevents it
from providing assist, you will still have the ability to steer
the vehicle manually.
If the Steering icon is flashing, it indicates that the vehicle
needs to be taken to the dealer for service. It is likely the
vehicle has lost power steering assistance.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
Wire Rope Routing
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Refer to “Instrument Cluster Display” in “Understanding
Your Instrument Panel” for further information.
If the Steering icon is displayed and the “SERVICE POWER
STEERING – ASSIST OFF” message is displayed the in-
strument cluster screen, they indicate the vehicle needs to
be taken to the dealer for service. Refer to “Instrument
Cluster Display” in “Understanding Your Instrument
Panel” for further information.
NOTE:
•Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• If the condition persists, see your authorized dealer for
service.
Hydraulic Power Steering — 2500/3500 Models
The standard power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will provide mechanical steering
capability if power assist is lost. If for some reason the power assist is interrupted, it will
still be possible to steer your vehicle. Under these condi-
tions, you will observe a substantial increase in steering
effort, especially at very low vehicle speeds and during
parking maneuvers.
NOTE:
•
Increased noise levels at the end of the steering wheel
travel are considered normal and do not indicate that
there is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steering
pump may make noise for a short amount of time. This
is due to the cold, thick fluid in the steering system. This
noise should be considered normal, and it does not in
any way damage the steering system.
CAUTION!
Prolonged operation of the steering system at the end
of the steering wheel travel will increase the steering
fluid temperature and it should be avoided when
possible. Damage to the power steering pump may
occur.
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Power Steering Fluid Check — 2500/3500 Models
Checking the power steering fluid level at a defined service
interval is not required. The fluid should only be checked
if a leak is suspected, abnormal noises are apparent,
and/or the system is not functioning as anticipated. Coor-
dinate inspection efforts through an authorized dealer.
CAUTION!
Do not use chemical flushes in your power steering
system as the chemicals can damage your power steer-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
WARNING!
Fluid level should be checked on a level surface and
with the engine off to prevent injury from moving
parts and to ensure accurate fluid level reading. Do not
overfill. Use only manufacturer’s recommended power
steering fluid.
If necessary, add fluid to restore to the proper indicated
level. With a clean cloth, wipe any spilled fluid from all
surfaces. Refer to “Fluids, Lubricants, And Genuine Parts”
in “Maintaining Your Vehicle” for further information.
FUEL SAVER TECHNOLOGY 5.7L/6.4L ENGINES
ONLY — IF EQUIPPED
This feature offers improved fuel economy by shutting off
four of the engine’s eight cylinders during light load and
cruise conditions. The system is automatic with no driver
inputs or additional driving skills required.
NOTE: This system may take some time to return to full
functionality after a battery disconnect.
PARKING BRAKE
Before leaving the vehicle, make sure that the parking
brake is fully applied. Also, be certain to leave the trans-
mission in PARK.
The foot operated parking brake is located below the lower
left corner of the instrument panel. To apply the park
brake, firmly push the park brake pedal fully. To release the
parking brake, pull the parking brake release handle.
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WARNING!(Continued)
•Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave a
vehicle equipped with Keyless Enter-N-Go in the
ACC or ON/RUN mode. A child could operate power
windows, other controls, or move the vehicle.
• Be sure the parking brake is fully disengaged before
driving; failure to do so can lead to brake failure and
a collision.
• Always fully apply the parking brake when leaving
your vehicle or it may roll and cause damage or
injury. Also, be certain to leave the transmission in
PARK. Failure to do so may cause the vehicle to roll
and cause damage or injury.
CAUTION!
If the Brake System Warning Light remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
BRAKE SYSTEM
If power assist is lost for any reason (for example, repeated
brake applications with the engine off), the brakes will still
function. However, you will experience a substantial in-
crease in braking effort to stop the vehicle.
If either the front or rear hydraulic system loses normal
braking capability, the remaining system will still function
with some loss of overall braking effectiveness. This will be
evident by increased pedal travel during application,
greater pedal force required to slow or stop, and activation
of the “Brake Warning Light” and the “ABS Warning
Light” (if equipped) during brake use.
Hydraulic Brake Assist — 2500/3500 Models Only
(Except Power Wagon)
The brake system power assist is provided by a hydro-
boost unit which shares fluid with the power steering
system. You may experience some clicking or hissing
noises from the hydro-boost system during hard braking
conditions.
NOTE: Under cold temperatures, pedal effort will be
higher than normal until the power steering fluid reaches
operating temperature.
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ELECTRONIC BRAKE CONTROL SYSTEM
Your vehicle is equipped with an advanced Electronic
Brake Control system (EBC). This system includes Elec-
tronic Brake Force Distribution (EBD), Anti-Lock Brake
System (ABS), Brake Assist System (BAS), Hill Start Assist
(HSA), Traction Control System (TCS), Electronic Stability
Control (ESC), and Electronic Roll Mitigation (ERM). These
systems work together to enhance both vehicle stability
and control in various driving conditions.
Your vehicle may also be equipped with Trailer Sway
Control (TSC) and Hill Descent Control (HDC).
Electronic Brake Force Distribution (EBD)
This function manages the distribution of the braking
torque between the front and rear axles by limiting braking
pressure to the rear axle. This is done to prevent overslip of
the rear wheels to avoid vehicle instability, and to prevent
the rear axle from entering ABS before the front axle.
Brake System Warning Light
The red “Brake System Warning Light” will turn on when
the ignition switch is turned to the ON position and may
stay on for as long as four seconds.If the “Brake System Warning Light” remains on or comes
on while driving, it indicates that the brake system is not
functioning properly and that immediate service is re-
quired. If the “Brake System Warning Light” does not come
on when the ignition switch is turned to the ON position,
have the light repaired as soon as possible.
Anti-Lock Brake System (ABS)
The Anti-Lock Brake System (ABS) provides increased
vehicle stability and brake performance under most brak-
ing conditions. The system automatically prevents wheel
lock, and enhances vehicle control during braking.
The ABS performs a self-check cycle to ensure that the ABS
is working properly each time the vehicle is started and
driven. During this self-check, you may hear a slight
clicking sound as well as some related motor noises.
ABS is activated during braking when the system detects
one or more wheels begins to lock. Road conditions such as
ice, snow, gravel, bumps, railroad tracks, loose debris, or
panic stops may increase the likelihood of ABS activa-
tion(s).5
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