CAUTION!
•DO NOT dolly tow any 4WD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Before recreational towing, the transfer case must be
in NEUTRAL. To be certain the transfer case is fully
in NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• Automatic transmissions must be placed in PARK,
and manual transmissions must be placed in gear
(not in Neutral) for recreational towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
(Continued)
CAUTION! (Continued)
•Do not disconnect the rear driveshaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear drive shaft
from the powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK (or
manual transmission is in gear). The parking brake
should always be applied when the driver is not in the
vehicle.
574 STARTING AND OPERATING
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
1. Bring the vehicle to a complete stop, with the engine running. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL.
NOTE: If vehicle is equipped with air suspension, ensure
the vehicle is set to Normal Ride Height.
3. Press and hold the brake pedal.
4. Depress the clutch pedal on a manual transmission.
5. With manual shift transfer case, shift the transfer case lever into NEUTRAL (N).
• With electronic shift transfer case, push and hold the
transfer case NEUTRAL (N) button. Some models
have a small, recessed “N” button (at the center of the
transfer case switches) that must be pushed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary trans-
fer case control knob. The NEUTRAL (N) indicator light will blink while the shift is in progress. The light
will stop blinking (stay on solid) when the shift to
NEUTRAL (N) is complete. After the shift is completed
and the NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
6. Release the parking brake.
7. Shift the transmission into REVERSE.
8. Release the brake pedal (and clutch pedal on manual transmissions) for five seconds and ensure that there is
no vehicle movement.
9. Repeat steps 7 and 8 with automatic transmission in DRIVE or manual transmission in first gear.
10. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn OFF the engine. For vehicles with
Keyless Enter-N-Go, push and hold the ENGINE
START/STOP button until the engine shuts off.
11. Shift the transmission into PARK or place manual transmission in gear (NOT in Neutral). On 8-speed
transmissions the shifter will automatically select
PARK when the engine is turned off.
5
STARTING AND OPERATING 575
12. Turn the ignition to the OFF mode, then cycle theignition to the RUN mode and back to the OFF mode.
Remove the key fob from the ignition.
13. Attach the vehicle to the tow vehicle using a suitable tow bar.
14. Release the parking brake.
NOTE: With electronic shift transfer case:
• Steps 2 through 4 are requirements that must be met
before pushing the NEUTRAL (N) button, and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing
the NEUTRAL (N) button or are no longer met during
the shift, the NEUTRAL (N) indicator light will flash
continuously until all requirements are met or until the
NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met. •
If the vehicle is equipped with air suspension, the engine
should be started and left running for a minimum of 60
seconds (with all the doors closed) at least once every 24
hours. This process allows the air suspension to adjust
the vehicle’s ride height to compensate for temperature
effects.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it con- nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine. Shift the transmission into NEUTRAL. Depress the clutch pedal on a manual transmission.
• With manual shift transfer case, shift the transfer case
lever to the desired position.
• With electronic shift transfer case with rotary selector
switch, push and hold the transfer case NEUTRAL (N)
button until the NEUTRAL (N) indicator light turns
off. After the NEUTRAL (N) indicator light turns off,
release the NEUTRAL (N) button. After the NEUTRAL
576 STARTING AND OPERATING
(N) button has been released, the transfer case will
shift to the position indicated by the selector switch.
• With electronic shift transfer case with push-button
selector switch, push and hold the switch for the
desired transfer case position, until the NEUTRAL (N)
indicator light turns off and the desired position
indicator light turns on.
NOTE: When shifting out of transfer case NEUTRAL (N),
turning the engine OFF is not required, but may be helpful
to avoid gear clash. With the 8-speed automatic transmis-
sion, the engine must remain running, since turning the
engine OFF will shift the transmission to PARK (and the
transmission must be in NEUTRAL for the transfer case to
shift out of NEUTRAL).
5. Turn the engine OFF. Shift automatic transmission into PARK. On 8-speed transmissions the shifter will auto-
matically select PARK when the engine is turned off.
6. Release the brake pedal (and clutch pedal on a manual transmission).
7. Disconnect vehicle from the tow vehicle.
8. Start the engine. 9. Press and hold the brake pedal.
10. Release the parking brake.
11. Shift the transmission into gear, release the brake pedal
(and clutch pedal on manual transmissions), and check
that the vehicle operates normally.
NOTE: With electronic shift transfer case:
• Steps 3 and 4 are requirements that must be met before
pushing the button to shift out of NEUTRAL (N), and
must continue to be met until the shift has been com-
pleted. If any of these requirements are not met before
pushing the button or are no longer met during the shift,
the NEUTRAL (N) indicator light will flash continu-
ously until all requirements are met or until the button is
released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.
5
STARTING AND OPERATING 577
WHAT TO DO IN EMERGENCIES
CONTENTS
HAZARD WARNING FLASHERS ............580
IF YOUR ENGINE OVERHEATS .............580
WHEEL AND TIRE TORQUE
SPECIFICATIONS ...................... .581
▫ Torque Specifications ....................581
JACKING AND TIRE CHANGING ............583
▫ Jacking And Tire Changing
1500 Series Trucks ..................... .583
▫ Jacking And Tire Changing
2500 And 3500 Series Trucks ...............600
HOISTING ........................... .618
JUMP-STARTING PROCEDURES ............618
▫ Preparations For Jump-Start ...............618
▫ Jump-Starting Procedure ..................620
FREEING A STUCK VEHICLE ..............621
EMERGENCY TOW HOOKS — IF EQUIPPED . . . .623
GEAR SELECTOR OVERRIDE — 6-SPEED
TRANSMISSION ....................... .623
▫ Column Shifter — If Equipped .............623
▫ Center Console Shifter — If Equipped ........624
MANUAL PARK RELEASE — 8 SPEED
TRANSMISSION ....................... .625
TOWING A DISABLED VEHICLE ............626
▫ Two-Wheel Drive Models .................628
▫ Four-Wheel Drive Models .................629
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .630
EVENT DATA RECORDER (EDR) ............630
6
Jack Instructions (1500 Series)
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
WARNING! (Continued)
•If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
Jack Warning Label
6
WHAT TO DO IN EMERGENCIES 591
Preparations
1. Park the vehicle on a firm, level surface. Avoid ice orslippery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Apply the parking brake.
4. Place the gear selector into PARK. On four-wheel drive vehicles, shift the transfer case to the 4L position.
5. Turn the ignition OFF.
Block both the front and rear of the wheel diagonally
opposite the jacking position. For example, if the right front
wheel is being changed, block the left rear wheel. NOTE:Passengers should not remain in the
vehicle when the vehicle is being jacked.
Jack Instructions (2500, 3500 Series)
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
6
WHAT TO DO IN EMERGENCIES 607
Disconnecting The Jumper Cables
1. Disconnect the negative(-)end of the jumper cable from
the engine ground of the vehicle with the discharged
battery.
2. Disconnect the opposite end of the negative (-)jumper
cable from the negative (-)post of the booster battery.
3. Disconnect the positive (+)end of the jumper cable from
the positive (+)post of the booster battery.
4. Disconnect the opposite end of the positive (+)jumper
cable from the positive (+)post of the vehicle with the
discharged battery.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular devices, etc.). Eventually, if plugged
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and
REVERSE (with automatic transmission) or 2nd gear and
REVERSE (with manual transmission), while gently press-
ing the accelerator. Use the least amount of accelerator
pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
NOTE: For trucks equipped with 8-speed automatic trans-
mission: Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than two seconds, you must press the brake pedal to
engage DRIVE or REVERSE.
6
WHAT TO DO IN EMERGENCIES 621