2017 Ram 3500 instrument cluster

the gear selector out of PARK (refer to “Brake/
Transmission Shift Interlock System” in this section). To
drive, move the gear selector from PARK or NEUTRAL to
the DRIVE position. Pull the gear selector toward you
when shifting into REVERSE or PARK, or when shifting
out of PARK.
The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control (refer toElectronic Range Select (ERS) Operation
in this section for further information). Pressing the ERS
(-/+) switches (on the gear selector) while in the DRIVE
position will select the highest available transmission gear,
and will display that gear limit in the instrument cluster as 1, 2, 3, etc. Some models will display both the selected gear
limit, and the actual current gear, while in ERS mode.
Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:
After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when leaving the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
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3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE position, the transmission will operate automatically, shift-
ing between all available gears. Tapping the ERS (-) switch
will activate ERS mode, display the current gear in the
instrument cluster, and set that gear as the top available
gear. Once in ERS mode, tapping the ERS (-) or (+) switch
will change the top available gear.
To exit ERS mode, simply push and hold the ERS (+) switch
until the gear limit display disappears from the instrument
cluster.
Column Gear Selector
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STARTING AND OPERATING 147

will automatically downshift (for engine braking) when the
throttle is closed and/or during steady braking maneu-
vers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine brak-
ing can cause the rear wheels to slide, and the vehicle
to swing around with the possible loss of vehicle
control, which may cause an accident possibly result-
ing in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.
TOW/HAUL Switch
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You have the ability to configure the functionality of the
auxiliary switches via the instrument cluster display. All
switches can now be configured for setting the switch type
operation to latching or momentary, power source of either
battery or ignition, and ability to hold last state across key
cycles.
NOTE:Holding last state conditions are met when switch
type is set to latching and power source is set to ignition.
For further information on using the auxiliary switches,
please refer to the Ram Body Builders Guide by accessing
www.rambodybuilder.comand choosing the appropriate
links.
POWER TAKE OFF OPERATION — IF EQUIPPED
(CHASSIS CAB ONLY)
This vehicle when equipped with PTO Prep and either the
AS69RC automatic six-speed or G-56 manual six-speed
transmissions, will allow for an aftermarket upfit with a
transmission driven PTO (power take off). The customer
will have the ability to operate the PTO in either a
“stationary” or “mobile” mode. The vehicles will be factory
set to the “stationary” mode. To select ’mobile mode’ You
will need to enter the commercial vehicle menu on the
instrument cluster display and select mobile PTO mode. Details of the PTO selection modes and further PTO
information is available at the Ram Truck Bodybuilders
web site.
rambodybuilder.com
AS69RC Six-Speed Automatic Transmission Only
The PTO drive gear (part of the AS69RC) operates at torque
converter turbine speed. The turbine speed will be less
than engine speed when the torque converter clutch is not
engaged and will be same as engine speed when the torque
converter clutch is engaged.
Stationary Mode
To operate the PTO in this mode the vehicle must meet the
following conditions:
•
Transmission in PARK position (vehicles equipped with
automatic transmission.)
• PTO switch has been activated.
• Parking brake applied (vehicles equipped with manual
transmission).
• Brake pedal must not be applied.
• Vehicle engine must be running.
• No vehicle, brake or clutch switch faults present.
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•PTO must be correctly installed using the vehicle pro-
vided circuits.
The instrument cluster will display a PTO Onmessage for
five seconds if the above conditions are met. Otherwise, the
instrument cluster will display a message To Operate PTO
Shift To Park indicating what operator action should be
taken to engage the PTO mode.
The customer has the choice to operate the PTO by utilizing
the cruise control switches or by utilizing a remote control
(provided by the PTO supplier). To operate the feature
using the cruise control switches, the customer must first
activate the PTO switch which will turn on the PTO. In
order to increase or decrease the engine idle speed, to
optimize the PTO function, the “RESUME/ACCEL” and
“DECEL” cruise switches can be used respectively. To
disengage PTO operation and return to “standard vehicle
operation” simply toggle the PTO switch to the OFF
position.
The torque converter clutch (TCC) will automatically en-
gage at engine speeds above 1,200 RPM (engine speed) in
PTO stationary mode. Once engaged, the TCC will remain
applied and will not disengage until the engine speed falls
below 1,000 RPM. TCC engagement is desirable for certain
types of PTO applications (Automatic Transmission Only). To operate the PTO via a remote switch, the customer must
make sure the above conditions are met. It is vital for
proper operation that the PTO and remote have been
installed correctly, paying special attention to ensure the
vehicle provided wiring has been connected properly. This
is the responsibility of the installer of the PTO and
switches/remote system. It is the responsibility of the PTO
manufacturer to ensure that their electrical (switches and
remote) system is compatible with the vehicle’s electrical
architecture and software functionality.
NOTE:
Single set speed can be programmed via the PTO
menu on the instrument cluster display. Further details are
available at the Ram Truck Bodybuilders web site located
at
rambodybuilder.com
Mobile Mode
To operate the PTO in this mode the vehicle must meet the
following conditions:
• Mobile mode is activated via the menu on the instru-
ment cluster display.
• (ON/OFF) switch has been activated.
• Vehicles with automatic transmission must be in PARK
or DRIVE.
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If the vehicle will not start, refer to “Maintenance
Procedures/Priming If The Engine Has Run Out Of Fuel”
in “Maintaining Your Vehicle” for further information.
WARNING!
Do not open the high pressure fuel system with the
engine running. Engine operation causes high fuel
pressure. High pressure fuel spray can cause serious
injury or death.
Diesel Exhaust Fluid Storage
Diesel Exhaust Fluid (DEF) is considered a very stable
product with a long shelf life. If DEF is kept in tempera-
tures between 10° and 90°F (-12° and 32°C), it will last a
minimum of one year.
DEF is subject to freezing at the lowest temperatures.
For example, DEF may freeze at temperatures at or below
12° F (-11° C). The system has been designed to operate in
this environment.
NOTE:When working with DEF, it is important to know
that:
• Any containers or parts that come into contact with DEF
must be DEF compatible (plastic or stainless steel). Copper, brass, aluminum, iron or non-stainless steel
should be avoided as they are subject to corrosion by
DEF.
• If DEF is spilled, it should be wiped up completely.
Adding Diesel Exhaust Fluid
The DEF gauge (located on the instrument cluster) will
display the level of DEF remaining in the tank. Refer to
“Instrument Cluster” and “Instrument Cluster Descrip-
tions” in “Understanding Your Instrument Panel” for fur-
ther information.
NOTE:
•Driving conditions (altitude, vehicle speed, load, etc.)
will effect the amount of DEF that is used in your
vehicle.
• Another factor is that outside temperature can affect
DEF consumption. In cold conditions, 12° F (-11° C) and
below, the DEF gauge needle can stay on a fixed position
and may not move for extended periods of time. This is
a normal function of the system.
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4. Reinstall cap onto DEF tank.
Filling The Def Tank In Cold Climates
Since DEF will begin to freeze at 12°F (-11°C), your vehicle
is equipped with an automatic DEF heating system. This
allows the DEF injection system to operate properly at
temperatures below 12°F (-11°C). If your vehicle is not in
operation for an extended period of time with tempera-
tures below 12°F (-11°C), the DEF in the tank may freeze. If
the tank is overfilled and freezes, it could be damaged.
Therefore, do not overfill the DEF tank.
The DEF tank on these vehicles is designed with a large
amount of full reserve. So the level sensor will indicate a
Full reading even before the tank is completely full. To put
it another way, there’s additional storage capacity in the
tank above the Full mark that’s not represented in the
gauge. You may not see any movement in the reading –
even after driving up to 2,000 miles in some cases.
The difference this makes varies by vehicle. Heavy-duty
pickup trucks have a 5.7-gallon (21.5 liter) tank that will
display a Full reading when about 90 percent full. This
means that drivers can consume at least 10 percent of a
truly full DEF tank without seeing any visible change in the
gauge reading. Chassis cabs have a larger 9-gallon (34 liter)
tank, and will display a Full reading when about 75 percentfull. So drivers can consume 25 percent of a truly full DEF
tank without seeing any visible change in the gauge
reading.
Extra care should be taken when filling with portable
containers to avoid overfilling. Note the level of the DEF
gauge in your instrument cluster. On pickup applications,
you may safely add a maximum of 2 gallons (7.5 liters) of
DEF from portable containers when your DEF gauge is
reading ½ full. On Chassis Cab applications a maximum of
2 gallons (7.5 liters) may be added when the DEF gauge is
reading ¾ full.
DIESEL EXHAUST FLUID
Your vehicle is equipped with a Selective Catalytic Reduc-
tion system to meet the very stringent diesel emissions
standards required by the Environmental Protection
Agency.
The purpose of the SCR system is to reduce levels of NOx
(oxides of nitrogen emitted from engines) that are harmful
to our health and the environment to a near-zero level.
Small quantities of Diesel Exhaust Fluid (DEF) is injected
into the exhaust upstream of a catalyst where, when
vaporized, it converts smog-forming nitrogen oxides
(NOx) into harmless nitrogen (N2) and water vapor (H2O),
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STARTING AND OPERATING 167

two natural components of the air we breathe. You can
operate with the comfort that your vehicle is contributing
to a cleaner, healthier world environment for this and
generations to come.
System Overview
This vehicle is equipped with a Diesel Exhaust Fluid (DEF)
injection system and a Selective Catalytic Reduction (SCR)
catalyst to meet the emission requirements.
The DEF injection system consists of the following compo-
nents:
•DEF tank
• DEF pump
• DEF injector
• Electronically-heated DEF lines
• DEF control module
• NOx sensors
• Temperature sensors
• SCR catalyst
• UQS Sensor The DEF injection system and SCR catalyst enable the
achievement of diesel emissions requirements; while main-
taining outstanding fuel economy, drivability, torque and
power ratings.
Refer to
Instrument Cluster Display” in “Understanding
Your Instrument Panel” for system messages and warn-
ings.
NOTE:
• Your vehicle is equipped with a DEF injection system.
You may occasionally hear an audible clicking noise.
This is normal operation.
• The DEF pump will run for a period of time after engine
shutdown to purge the DEF system. This is normal
operation.
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