2017 Ram 3500 tow

•5 MPH Max Speed on Restart, Long Idle or Refuel
Service DEF See Dealer — This message will continu-
ously display when the mileage counter reaches zero,
and will be accompanied by a periodic chime.
• The vehicle will only be capable of a maximum speed of
5 MPH upon the first of the following conditions to
occur:
• If the vehicle is shutoff and restarted.
• If the vehicle is idled for an extended period of time,
approximately one hour or greater.
• If the system detects that the level of fuel in the tank
has increased.
• 5 MPH Max Speed Service DEF System See Dealer —
This message will continuously display, and will be
accompanied by a periodic chime. Although the vehicle
can be started and placed in gear, the vehicle will only
operate at a maximum speed of 5 MPH. Your vehicle
will require towing, see your authorized dealer for
service.
NOTE: When this message is displayed, the engine can
still be started. However, the vehicle will only operate at a
maximum speed of 5 MPH. •
Incorrect DEF Detected See Dealer — This message will
display when the fault is initially detected, each time the
vehicle is started, and periodically during driving. The
message will be accompanied by a single chime. We
recommend you drive to your nearest authorized dealer
and have your vehicle serviced as soon as possible.
RAM Active Air System
Your vehicle is equipped with an advanced Ram Active Air
system that provides enhanced performance, especially
when towing under demanding hot or high altitude con-
ditions. If the Instrument Cluster Display displays the
message “Active Airbox Service Required See Dealer”,
vehicle performance may be reduced until service is per-
formed by an authorized RAM dealer.
118 UNDERSTANDING YOUR INSTRUMENT PANEL

WARNING!
Remember to disconnect the cord before driving.
Damage to the 110–115 Volt electrical cord could cause
electrocution.
NOTE: The block heater will require 110 Volts AC and
6.5 Amps to activate the heater element.
Block Heater Usage
For ambient temperatures below 0°F (-18°C), engine block
heater usage is recommended.
For ambient temperatures below –20°F (-29°C), engine
block heater usage is required.
DIESEL EXHAUST BRAKE (ENGINE BRAKING)
The purpose of the exhaust brake (engine braking) feature
is to supply negative (braking) torque from the engine.
Typically, the engine braking is used for, but not limited to,
vehicle towing applications where vehicle braking can be
achieved by the internal engine power, thereby sparing the
mechanical brakes of the vehicle.
Benefits of the exhaust brake are:
• Vehicle driving control. •
Reduced brake fade.
• Longer brake life.
• Faster cab warm-up.
The exhaust brake feature will only function when the
driver toggles it on by pushing the exhaust brake button
until the Exhaust Brake Indicator is illuminated. Normal
(Full Strength) exhaust brake mode is indicated by a yellow
Exhaust Brake Indicator.
Once the Exhaust Brake Indicator” is illuminated and the
vehicle is moving faster than 5 mph (8 km/h); the exhaust
brake will automatically operate when the driver removes
Exhaust Brake Switch
138 STARTING AND OPERATING

pressure from the accelerator pedal. Exhaust braking is
most effective when the engine RPM is higher. The auto-
matic transmission will downshift more aggressively in
TOW/HAUL mode when the exhaust brake is enabled to
increase brake performance.
CAUTION!
Use of aftermarket exhaust brakes is not recommended
and could lead to engine damage
WARNING!
Do not use the exhaust brake feature when driving in
icy or slippery conditions as the increased engine
braking can cause the rear wheels to slide and the
vehicle to swing around with the possible loss of
vehicle control, which may cause an accident possibly
resulting in personal injury or death.
NOTE: For optimum braking power it is recommended to
use the exhaust brake while in TOW/HAUL mode. The exhaust brake feature can also be used to reduce the
engine warm up time. To use the exhaust brake as a
warm-up device, the vehicle must be stopped or moving
less than 5 mph (8 km/h), the
Exhaust Brake Indicator
must be on, and the coolant temperature must be below
180°F (82°C) and ambient temperature below 60°F (16°C).
Automatic Smart Exhaust Brake (Auto)
Automatic Exhaust Brake technology delivers smoother,
less aggressive exhaust braking characteristics during
downhill descents. Although it can apply full exhaust
braking force if needed, Automatic Exhaust Brake may not
apply obvious braking if the vehicle speed is not increas-
ing. Automatic Exhaust Brake is intended to maintain
vehicle speed, while Full Exhaust Brake is intended to
reduce vehicle speed.
Automatic Exhaust Brake can be enabled by pushing the
exhaust brake button again anytime after the normal Full
Exhaust Brake has been turned on. The “Exhaust Brake
Indicator” in the instrument cluster display will change
from Yellow to Green when Automatic Exhaust Brake is
enabled. Pushing the exhaust brake button again will
toggle the exhaust brake mode to off.
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STARTING AND OPERATING 139

the gear selector out of PARK (refer to “Brake/
Transmission Shift Interlock System” in this section). To
drive, move the gear selector from PARK or NEUTRAL to
the DRIVE position. Pull the gear selector toward you
when shifting into REVERSE or PARK, or when shifting
out of PARK.
The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control (refer toElectronic Range Select (ERS) Operation
in this section for further information). Pressing the ERS
(-/+) switches (on the gear selector) while in the DRIVE
position will select the highest available transmission gear,
and will display that gear limit in the instrument cluster as 1, 2, 3, etc. Some models will display both the selected gear
limit, and the actual current gear, while in ERS mode.
Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:
After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when leaving the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
142 STARTING AND OPERATING

precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade.
When exiting the vehicle, always:
•Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the key fob.
NOTE: On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
WARNING!
• Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before leav-
ing the vehicle.
(Continued)
WARNING! (Continued)
•It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always apply the
parking brake, shift the transmission into PARK,
turn the engine OFF, and remove the key fob. When
the ignition is in the LOCK/OFF (key removal)
position (or, with Keyless Enter-N-Go, when the
ignition is in the OFF mode), the transmission is
locked in PARK, securing the vehicle against un-
wanted movement.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
(Continued)
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STARTING AND OPERATING 143

WARNING!(Continued)
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition (in a vehicle equipped with Keyless
Enter-N-Go) in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
CAUTION!
• Before moving the transmission gear selector out of
PARK, you must turn the ignition to the ON/RUN
mode, and also press the brake pedal. Otherwise,
damage to the gear selector could result.
• DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain. The following indicators should be used to ensure that you
have engaged the transmission into the PARK position:
•
When shifting into PARK, pull the gear selector toward
you and move it all the way counterclockwise until it
stops.
• Release the gear selector and make sure it is fully seated
in the PARK gate.
• Look at the transmission gear position display and
verify that it indicates the PARK position (P).
• With brake pedal released, verify that the gear selector
will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must leave the vehicle.
144 STARTING AND OPERATING

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through underdrive first, second, and third gears,
direct fourth gear and overdrive fifth and sixth gears. The
DRIVE position provides optimum driving characteristics
under all normal operating conditions. When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section for further information) to select
a lower gear range. Under these conditions, using a lower
gear range will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the powertrain controller will modify the transmis-
sion shift schedule and expand the range of torque con-
verter clutch engagement. This is done to prevent trans-
mission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.
5
STARTING AND OPERATING 145

NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a sig-
nificant additional heat load on the cooling system. Down-
shifting the transmission to the lowest possible gear (when
climbing a grade), or shifting to NEUTRAL (when stopped
in heavy traffic) can help to reduce this excess heat
generation.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm (refer to
the “Note” under “Torque Converter Clutch” in this sec-
tion). On Pickup models with 68RFE transmission, top
overdrive gear is also inhibited until the transmission fluid
is warm, and during extremely cold temperatures (-16°F
[-27°C] or below), operation may briefly be limited to first
and direct gears only. On trucks with AS69RC transmis-
sion, fifth and sixth gears may be inhibited briefly on cold
starts below 41°F (5°C), and during very cold temperatures
(-4°F [-20°C] or below), operation may briefly be limited to
third gear only. During this condition, the ability of the vehicle to accelerate under heavily loaded conditions may
be reduced. In all cases, normal operation will resume once
the transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear (for 68RFE transmission) or third gear (for
AS69RC transmission) regardless of which forward gear is
selected. If an AS69RC-equipped truck enters Limp Home
Mode at highway speeds, it will initially engage fifth gear,
until the vehicle slows to a speed where third gear can be
engaged. PARK, REVERSE, and NEUTRAL will continue
to operate. The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without damag-
ing the transmission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
146 STARTING AND OPERATING