2017 Ram 3500 Chassis Cab maintenance

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to bring the
right papers with you, as well as your warranty folder. All
work to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history, as this
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
518 IF YOU NEED CONSUMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests, and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
522 IF YOU NEED CONSUMER ASSISTANCE

Adding Engine Coolant (Antifreeze).............478
Adding Fuel ............................. .406
Additives, Fuel ........................... .404
Adjust Down .............................113,114
Forward ............................112,113
Rearward ...........................112,113
Up................................113,114
Adjustable Pedals ......................... .140
Air Bag Air Bag Operation .........................58
Air Bag Warning Light .....................55
Enhanced Accident Response ..............64, 448
Event Data Recorder (EDR) .................449
If A Deployment Occurs ....................63
Knee Impact Bolsters .......................59
Maintaining Your Air Bag System ..............65
Side Air Bags ............................59
Transporting Pets .........................91
Air Bag Light ....................... .55, 94, 201
Air Bag Maintenance .........................65
Air Cleaner, Engine (Engine Air Cleaner Filter) ......460
Air Conditioner Maintenance ..................464
Air Conditioning .......................... .280
Air Conditioning Controls ....................280 Air Conditioning Filter
...................295, 465
Air Conditioning, Operating Tips ...............295
Air Conditioning Refrigerant ...............464, 465
Air Conditioning System ...............280, 294, 464
Air Pressure, Tires ......................... .382
Alarm, Panic ...............................24
Alarm (Security Alarm) ....................19, 203
Alarm System (Security Alarm) .................19
Alterations/Modifications, Vehicle ................7
Antifreeze (Engine Coolant) ...................477
Capacities ............................. .507
Disposal .............................. .479
Anti-Lock Brake System (ABS) .................358
Appearance Care .......................... .486
Ashtray ................................ .177
Assist, Hill Start .......................... .360
Auto

Down Power Windows ...................39
Automatic Door Locks ........................32
Automatic Headlights ...................... .128
Automatic High Beams ..................... .130
Automatic Temperature Control (ATC) ...........294
Automatic Transmission ..................... .484
Adding Fluid .......................... .485
Fluid And Filter Changes ...................486
Fluid Level Check .....................484, 485
524 INDEX

How To Stow An Unused ALR Seat Belt.........79
Infants And Child Restraints .................69
Locating The LATCH Anchorages ..............76
Lower Anchors And Tethers For Children ........73
Older Children And Child Restraints ...........70
Seating Positions ..........................72
Cigar Lighter ............................ .177
Clean Air Gasoline ........................ .402
Cleaning Wheels ............................... .488
Climate Control ........................... .280
Cold Weather Operation ..................... .327
Compact Disc (CD) Maintenance ................278
Compact Spare Tire ........................ .386
Console, Overhead ........................ .163
Contract, Service .......................... .520
Coolant Pressure Cap (Radiator Cap) .............479
Cooling System ........................... .476
Adding Coolant (Antifreeze) .................478
Coolant Capacity ........................ .507
Coolant Level ....................... .477, 480
Disposal Of Used Coolant ..................479
Drain, Flush, And Refill ....................477
Inspection ............................. .480
Points To Remember ..................... .480Pressure Cap
........................... .479
Radiator Cap .......................... .479
Selection Of Coolant (Antifreeze) ..........477, 508
Corrosion Protection ....................... .486
Cruise Light .......................... .221, 222
Cupholders .............................. .179
Customer Assistance ....................... .518
Customer Programmable Features ...............259
Daytime Running Lights .....................129
Dealer Service ............................ .456
Defroster, Rear Window ..................... .187
Defroster, Windshield ........................94
Delay

(Intermittent) Wipers ...................137
Differential, Limited-Slip .....................350
Dipsticks Automatic Transmission ....................485
Power Steering ......................... .354
Disabled Vehicle Towing .....................446
Disposal Antifreeze (Engine Coolant) .................479
Do Not Disturb ........................... .319
Door Ajar ............................... .207
Door Ajar Light ........................... .207
526 INDEX

Door LocksDoor Locks ..............................31
KeyFob................................31
Remote ................................31
Remote Keyless Entry ......................31
Door Locks, Automatic .......................32
Door Opener, Garage ....................... .164
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .352
Dual Rear Wheels ....................393, 431, 439
Electrical Power Outlets ..................... .172
Electric Rear Window Defrost ..................187
Electronically Shifted Transfer Case ..............346
Electronic Brake Control System ................357
Anti-Lock Brake System ....................358
Electronic Roll Mitigation ...................366
Traction Control System ....................362
Electronic Range Select (ERS)..................336
Electronic Speed Control (Cruise Control) .........143
Electronic Stability Control (ESC) ...............363
Electronic Throttle Control Warning Light .........205
Emergency Brake .......................... .355Emergency, In Case Of
Freeing Vehicle When Stuck .................443
Hazard Warning Flasher ...................430
Jump Starting .......................... .440
Tow Hooks ............................ .444
Emission Control System Maintenance ............455
Engine ................................. .453
Air Cleaner ............................ .460
Break-In Recommendations ................91, 92
Compartment Identification .................453
Coolant (Antifreeze) ..................... .508
Exhaust Gas Caution ...................93, 405
Flooded, Starting ........................ .327
Fuel Requirements ....................... .402
Jump Starting .......................... .440
Oil .............................. .457, 508
Oil Filler Cap .......................... .459
Oil

Filter .............................. .459
Oil Selection ........................... .458
Oil Synthetic ........................... .459
Overheating ........................... .430
Engine Oil Viscosity ........................ .459
Enhanced Accident Response Feature ..........64, 448
Entry System, Illuminated .....................2110
INDEX 527

Interior..................... .132, 133, 134, 164
Low Fuel ............................. .214
Malfunction Indicator (Check Engine) ..........208
Park ................................. .219
Passing ............................... .136
Seat Belt Reminder ...................... .201
Security Alarm ......................... .203
Service ............................ .500, 501
Tire Pressure Monitoring (TPMS) ..........212, 395
Traction Control ........................ .366
Transfer Case .......................... .345
Turn Signal ....................96, 135, 220, 501
Warning (Instrument Cluster Description) . . . .204, 220
Limited-Slip Differential ..................350, 483
Loading Vehicle ........................... .407
Tires................................. .376
Load Shed Battery Saver Mode ...................... .237
Battery Saver On ........................ .237
Electrical Load Reduction ...................237
Intelligent Battery Sensor ...................237
Locks ....................................31
Automatic Door ..........................32
Child Protection ..........................33 Door
..................................31
Power Door .............................32
Low Tire Pressure System .....................395
Lubrication, Body ......................... .471
Lug Nuts ......................... .431, 437, 439
Maintenance Free Battery .....................463
Maintenance Procedures ..................... .457
Maintenance Schedule ...................... .512
Malfunction Indicator Light (Check Engine) . . . .208, 455
Manual, Service ........................... .522
Manual Transmission Fluid Level Check ....................... .484
Memory Seat ............................. .121
Methanol ............................... .403
Mirr

ors ................................. .101
Electric Powered ........................ .108
Heated ............................... .109
Memory .............................. .121
Outside .............................. .107
Rearview .......................... .101, 106
Trailer Towing ...........................111
Modifications/Alterations, Vehicle ................7
Monitor, Tire Pressure System ..................395
10
INDEX 531

Reporting Safety Defects.....................521
Restraint, Head ............................119
Restraints, Child ............................67
Rotation, Tires ............................ .392
Safety Checks Inside Vehicle ...................93
Safety Checks Outside Vehicle ..................96
Safety Defects, Reporting .....................521
Safety, Exhaust Gas ..........................93
Safety Information, Tire ..................... .370
Safety Tips ................................92
Schedule, Maintenance ...................... .512
Seat Belt Adjustable Upper Shoulder Belt Anchorage .......47
Automatic Locking Retractor (ALR) ............53
Lap/Shoulder Belt Operation .................45
Lap/Shoulder Belt Untwisting ................47
Pregnant Women .........................52
Seat Belt Extender .........................51
Seat Belt Pretensioner ......................52
Seat Belt Reminder ........................42
Seat Belt Maintenance ...................... .492
Seat Belt Reminder ..........................42
Seat Belts ............................. .42, 93
Adjustable Shoulder Belt ....................47 Adjustable Upper Shoulder Anchorage
..........47
Child Restraint ...........................67
Extender ...............................51
Front Seat ........................... .42, 45
Inspection ..............................93
Operating Instructions ......................45
Pregnant Women .........................52
Pretensioners ............................52
Reminder ............................. .201
Untwisting Procedure ......................47
Seats .............................112,113,118
Adjustment .........................112,113
Easy Entry ............................ .124
Folding Floor .......................... .189
Memory .............................. .121
Power ................................112
Reclining Rear ...........................118
Security Alarm ......................... .19, 203
Selection Of Coolant (Antifreeze) ...............508
Sentry Key Key Programming .........................19
Sentry

Key (Immobilizer) ......................18
Sentry Key Replacement ......................19
Service Assistance ......................... .518
Service Contract .......................... .520
534 INDEX