2017 Ram 2500 transmission service

In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Tapping the ERS (-) switch
will activate ERS mode, display the current gear in the
instrument cluster, and set that gear as the top available
gear. Once in ERS mode, tapping (-) or (+) will change the
top available gear.
410 STARTING AND OPERATING

NOTE:Before retrying a selection, make certain that all the
necessary requirements for selecting a new transfer case
position have been met. To retry the selection, push the
current position, wait five seconds, and retry selection. To
find the shift requirements, refer to the Shifting Procedure
for your transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the four-wheel drive system is not functioning properly
and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury or death.
NOTE: Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause damage to
driveline components. When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD, 4WD
AUTO or 4WD LOCK positions at a given road speed. Take
care not to overspeed the engine and do not exceed 25 mph
(40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the
drivetrain.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.WARNING!
•
You or others could be injured or killed if you leave
the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive
shaft from the powertrain, and will allow the vehicle
to roll, even if the automatic transmission is in PARK
(or manual transmission is in gear). The parking
(Continued)
5
STARTING AND OPERATING 435

WARNING!(Continued)
•Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave a
vehicle equipped with Keyless Enter-N-Go in the
ACC or ON/RUN mode. A child could operate power
windows, other controls, or move the vehicle.
• Be sure the parking brake is fully disengaged before
driving; failure to do so can lead to brake failure and
a collision.
• Always fully apply the parking brake when leaving
your vehicle or it may roll and cause damage or
injury. Also, be certain to leave the transmission in
PARK. Failure to do so may cause the vehicle to roll
and cause damage or injury.
CAUTION!
If the Brake System Warning Light remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
BRAKE SYSTEM
If power assist is lost for any reason (for example, repeated
brake applications with the engine off), the brakes will still
function. However, you will experience a substantial in-
crease in braking effort to stop the vehicle.
If either the front or rear hydraulic system loses normal
braking capability, the remaining system will still function
with some loss of overall braking effectiveness. This will be
evident by increased pedal travel during application,
greater pedal force required to slow or stop, and activation
of the “Brake Warning Light” and the “ABS Warning
Light” (if equipped) during brake use.
Hydraulic Brake Assist — 2500/3500 Models Only
(Except Power Wagon)
The brake system power assist is provided by a hydro-
boost unit which shares fluid with the power steering
system. You may experience some clicking or hissing
noises from the hydro-boost system during hard braking
conditions.
NOTE: Under cold temperatures, pedal effort will be
higher than normal until the power steering fluid reaches
operating temperature.
494 STARTING AND OPERATING

Jack Instructions (1500 Series)
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
WARNING! (Continued)
•If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
Jack Warning Label
6
WHAT TO DO IN EMERGENCIES 591

Preparations
1. Park the vehicle on a firm, level surface. Avoid ice orslippery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Apply the parking brake.
4. Place the gear selector into PARK. On four-wheel drive vehicles, shift the transfer case to the 4L position.
5. Turn the ignition OFF.
Block both the front and rear of the wheel diagonally
opposite the jacking position. For example, if the right front
wheel is being changed, block the left rear wheel. NOTE:Passengers should not remain in the
vehicle when the vehicle is being jacked.
Jack Instructions (2500, 3500 Series)
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
6
WHAT TO DO IN EMERGENCIES 607

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 3.6L ...........633
 ENGINE COMPARTMENT — 5.7L ...........634
 ENGINE COMPARTMENT — 6.4L ...........635
 ONBOARD DIAGNOSTIC SYSTEM (OBD II) . . . .636
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .636
▫ Loose Fuel Filler Cap Message .............637
 EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS ..............637
 REPLACEMENT PARTS ...................639
 DEALER SERVICE ...................... .639
 MAINTENANCE PROCEDURES .............639
▫ Engine Oil .......................... .640
▫ Engine Oil Filter ...................... .642
▫ Engine Air Cleaner Filter .................643 ▫
Accessory Drive Belt Inspection ............646
▫ Maintenance-Free Battery .................648
▫ Air Conditioner Maintenance ..............649
▫ Front Driveshaft Lubrication — 2500/3500
(Four-Wheel Drive Models Only) ............655
▫ Body Lubrication ..................... .656
▫ Windshield Wiper Blades .................656
▫ Adding Washer Fluid ...................659
▫ Exhaust System ....................... .660
▫ Cooling System ....................... .662
▫ Brake System ........................ .667
▫ Rear Axle And 4x4 Front Driving
Axle Fluid Level ...................... .668
▫ Transfer Case ........................ .669
▫ Automatic

Transmission ..................669
7

CAUTION!
•The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle.
Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE: Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you. In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
•
Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
7
MAINTAINING YOUR VEHICLE 661

Lubricant Selection
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
NOTE:The presence of water in the gear lubricant will
result in corrosion and possible failure of differential
components. Operation of the vehicle in water, as may be
encountered in some off-highway types of service, will
require draining and refilling the axle to avoid damage.
Limited-Slip Differentials
1500 Model rear axles equipped with a Limited Slip
Differential require that 5 oz. (148 ml) MOPAR Limited Slip
Additive be added to the gear lubricant. Refer to “Fluids,
Lubricants, And Genuine Parts” in “Maintaining Your
Vehicle” for further information. The MOPAR Limited Slip
Additive should be added to the gear lubricant whenever
a fluid change is made to an axle equipped with a Limited
Slip Differential.
2500/3500 Model axles DO NOT REQUIREany limited
slip oil additive (friction modifiers).
NOTE: When refilling an axle with a Limited Slip Differ-
ential, (which requires a Limited Slip Additive), the Lim-
ited Slip Additive should be added before the gear lubri-
cant is added to insure proper additive fill.
Transfer Case
Drain And Refill
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
Lubricant Selection
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
Fluid Level Check
This fluid level can be checked by removing the filler plug.
The fluid level should be to the bottom edge of the filler
plug hole with the vehicle in a level position.
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer ’s specified transmission fluid. Refer
to “Fluids, Lubricants, And Genuine Parts” in this section
for fluid specifications. It is important to maintain the
7
MAINTAINING YOUR VEHICLE 669