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12. Turn the ignition to the OFF mode, then cycle theignition to the RUN mode and back to the OFF mode.
Remove the key fob from the ignition.
13. Attach the vehicle to the tow vehicle using a suitable tow bar.
14. Release the parking brake.
NOTE: With electronic shift transfer case:
• Steps 2 through 4 are requirements that must be met
before pushing the NEUTRAL (N) button, and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing
the NEUTRAL (N) button or are no longer met during
the shift, the NEUTRAL (N) indicator light will flash
continuously until all requirements are met or until the
NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met. •
If the vehicle is equipped with air suspension, the engine
should be started and left running for a minimum of 60
seconds (with all the doors closed) at least once every 24
hours. This process allows the air suspension to adjust
the vehicle’s ride height to compensate for temperature
effects.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it con- nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine. Shift the transmission into NEUTRAL. Depress the clutch pedal on a manual transmission.
• With manual shift transfer case, shift the transfer case
lever to the desired position.
• With electronic shift transfer case with rotary selector
switch, push and hold the transfer case NEUTRAL (N)
button until the NEUTRAL (N) indicator light turns
off. After the NEUTRAL (N) indicator light turns off,
release the NEUTRAL (N) button. After the NEUTRAL
576 STARTING AND OPERATING
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(N) button has been released, the transfer case will
shift to the position indicated by the selector switch.
• With electronic shift transfer case with push-button
selector switch, push and hold the switch for the
desired transfer case position, until the NEUTRAL (N)
indicator light turns off and the desired position
indicator light turns on.
NOTE: When shifting out of transfer case NEUTRAL (N),
turning the engine OFF is not required, but may be helpful
to avoid gear clash. With the 8-speed automatic transmis-
sion, the engine must remain running, since turning the
engine OFF will shift the transmission to PARK (and the
transmission must be in NEUTRAL for the transfer case to
shift out of NEUTRAL).
5. Turn the engine OFF. Shift automatic transmission into PARK. On 8-speed transmissions the shifter will auto-
matically select PARK when the engine is turned off.
6. Release the brake pedal (and clutch pedal on a manual transmission).
7. Disconnect vehicle from the tow vehicle.
8. Start the engine. 9. Press and hold the brake pedal.
10. Release the parking brake.
11. Shift the transmission into gear, release the brake pedal
(and clutch pedal on manual transmissions), and check
that the vehicle operates normally.
NOTE: With electronic shift transfer case:
• Steps 3 and 4 are requirements that must be met before
pushing the button to shift out of NEUTRAL (N), and
must continue to be met until the shift has been com-
pleted. If any of these requirements are not met before
pushing the button or are no longer met during the shift,
the NEUTRAL (N) indicator light will flash continu-
ously until all requirements are met or until the button is
released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.
5
STARTING AND OPERATING 577
Page 581 of 734

WHAT TO DO IN EMERGENCIES
CONTENTS
HAZARD WARNING FLASHERS ............580
IF YOUR ENGINE OVERHEATS .............580
WHEEL AND TIRE TORQUE
SPECIFICATIONS ...................... .581
▫ Torque Specifications ....................581
JACKING AND TIRE CHANGING ............583
▫ Jacking And Tire Changing
1500 Series Trucks ..................... .583
▫ Jacking And Tire Changing
2500 And 3500 Series Trucks ...............600
HOISTING ........................... .618
JUMP-STARTING PROCEDURES ............618
▫ Preparations For Jump-Start ...............618
▫ Jump-Starting Procedure ..................620
FREEING A STUCK VEHICLE ..............621
EMERGENCY TOW HOOKS — IF EQUIPPED . . . .623
GEAR SELECTOR OVERRIDE — 6-SPEED
TRANSMISSION ....................... .623
▫ Column Shifter — If Equipped .............623
▫ Center Console Shifter — If Equipped ........624
MANUAL PARK RELEASE — 8 SPEED
TRANSMISSION ....................... .625
TOWING A DISABLED VEHICLE ............626
▫ Two-Wheel Drive Models .................628
▫ Four-Wheel Drive Models .................629
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .630
EVENT DATA RECORDER (EDR) ............630
6
Page 586 of 734

WARNING!(Continued)
•Never start or run the engine while the vehicle is on
a jack.
• The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or
slippery areas.
NOTE: If your vehicle is equipped with an air suspension
system, there is a feature which allows the automatic
leveling to be disabled to assist with changing a tire.
If your vehicle is equipped with a touchscreen, this feature
can be activated through the Uconnect system. Refer to
“Uconnect Settings” in “Understanding Your Instrument
Panel” for further information.
If your vehicle is not equipped with a touchscreen, this
feature can be activated through the instrument cluster
display. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” for further information.
Jack Location
The jack and jack tools are stored under the front passenger
seat.
Removal Of Jack And Tools (1500 Series)
To access the jack and jack tools, you must remove the
plastic access cover located on the side of the front passen-
ger ’s seat. To remove the cover, pull the front part of the
cover (closest to the front of the seat) toward you to release
a locking tab. Once the front of the cover is loose, slide the
cover toward the front of the seat until it is free from the
seat frame.
Jack Access Cover
584 WHAT TO DO IN EMERGENCIES
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Jack Instructions (1500 Series)
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
WARNING! (Continued)
•If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
Jack Warning Label
6
WHAT TO DO IN EMERGENCIES 591
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Connect the jack tube extension and wheel wrench.
CAUTION!
Before raising the wheel off the ground, make sure that
the jack will not damage surrounding truck parts and
adjust the jack position as required.
4. By rotating the lug wrench clockwise, raise the vehicle until the wheel just clears the surface.
WARNING!
Raising the vehicle higher than necessary can make the
vehicle unstable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.
5. Remove the wheel nuts and pull the wheel off. Install the spare wheel and wheel nuts with the cone shaped
end of the wheel nuts toward the wheel. To avoid the
risk of forcing the vehicle off the jack, do not fully
tighten the wheel nuts until the vehicle has been low-
ered. 6. Finish tightening the lug nuts. Push down on the
wrench while at the end of the handle for increased
leverage. Tighten the lug nuts in a star pattern until each
nut has been tightened twice. For the correct lug nut
torque refer to “Torque Specifications” in this section. If
in doubt about the correct tightness, have them checked
with a torque wrench by you authorized dealer or
service station.
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could injure someone in the vehicle. Always
stow the jack parts and the extra tire and wheel in the
places provided.
7. Install the wheel center cap and remove the wheel blocks. Do not install chrome or aluminum wheel center
caps on the spare wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. If the bottle jack will not lower by turning the dial (thumbwheel) by
hand, it may be necessary to use the jack drive tube in
order to lower the jack. Stow the replaced tire, jack, and
tools as previously described.
6
WHAT TO DO IN EMERGENCIES 595
Page 598 of 734
9. Adjust the tire pressure when possible.
NOTE:Do not oil wheel studs. For chrome wheels, do not
substitute with chrome plated wheel nuts.
To Stow The Flat Or Spare
NOTE: Vehicles equipped with aluminum wheels cannot
be stored under the vehicle because the wheel retainer will
not fit through the wheel pilot hole. Secure the flat tire in
the bed of the truck. Have the flat tire repaired or replaced
immediately.
WARNING!
A loose tire thrown forward in a collision or hard stop
could injure the occupants in the vehicle. Have the
deflated (flat) tire repaired or replaced immediately. 1. Turn the wheel so that the valve stem is facing the
ground and toward the rear of the vehicle for conve-
nience in checking the spare tire inflation. Slide the
wheel retainer through the center of the wheel.
Reinstalling The Retainer
596 WHAT TO DO IN EMERGENCIES
Page 603 of 734
Jack Location
The jack and jack tools are stored under the front passenger
seat.
Removal Of Jack And Tools (2500, 3500 Series)
To access the jack and jack tools, you must remove the
plastic access cover located on the side of the front passen-
ger ’s seat. To remove the cover, pull the front part of the
cover (closest to the front of the seat) toward you to release
a locking tab. Once the front of the cover is loose, slide the
cover toward the front of the seat until it is free from the
seat frame.Remove the jack and tools by turning the wing bolt
counterclockwise, remove the wing bolt and then slide the
assembly out from under the seat.
Jack Access Cover
Wing Bolt/Jack And Tools (2500/3500 Series)
6
WHAT TO DO IN EMERGENCIES 601