Page 26 of 327

24Keys, doors and windowsNote
Do not put the electronic key in the
load compartment or in front of the
Info-Display.
Replacing battery in electronic
key
Replace the battery as soon as the
system no longer operates properly
or the range is reduced. The need for battery replacement is indicated by a
message in the Driver Information
Centre 3 120.
Battery replacement, see 'Radio
remote control' 3 22.
Electronic key synchronisation The electronic key synchronises itself automatically during every starting
procedure.Fault
If the central locking cannot be
operated or the engine cannot be
started, the cause may be one of the
following:
● Fault in electronic key.
● Electronic key is out of reception range.
● The battery voltage is too low. ● Overload of the central locking system by operating at frequent
intervals; the power supply is
interrupted for a short time.
● Interference from higher-power radio waves from other sources.
To rectify the cause of the fault,
change the position of the electronic
key.
Manual unlocking 3 25.
Memorised settings
Whenever the ignition is switched off, the following settings are
automatically memorised by the
remote control unit or the electronic key:● automatic climate control
● lighting
● Infotainment system
● central locking system
● Sport mode settings
● comfort settings
The saved settings are automatically
used the next time the ignition is
switched on with the memorised key
with remote control unit 3 156 or
electronic key 3 23.
A precondition is that Personalisation
by Driver is activated in the personal
settings of the Info-Display. This must
be set for each remote control unit or
electronic key which is used.
Also memorised are the adjustments
of the driver's seat and exterior
mirrors, independent of the memory
positions 3 51.
Power seat automatically moves into the saved position when unlocking
and opening the driver's door with the
memorised remote control or
electronic key and Auto Memory
Recall in the Info-Display is activated.
Vehicle personalisation 3 121.
Page 27 of 327

Keys, doors and windows25Central locking system
Unlocks and locks doors, load
compartment and fuel filler flap.
A pull on an interior door handle
unlocks the respective door. Pulling the handle once more opens the door.
Note
In the event of an accident in which
airbags or belt pretensioners are
deployed, the vehicle is
automatically unlocked.
Note
A short time after unlocking with the
remote control the doors are locked
automatically if no door has been
opened.Remote control operation
Unlocking
Press c.
Unlocking mode can be set in the
vehicle personalisation menu in the
Colour-Info-Display. Two settings are selectable:
● All doors, load compartment and fuel filler flap are unlocked by
pressing c once.
● Only the driver's door, load compartment and fuel filler flap
are unlocked by pressing c once.
To unlock all doors, press c
twice.
Select the relevant setting in Settings,
I Vehicle in the Colour-Info-Display.
Colour-Info-Display 3 118.
Vehicle personalisation 3 121.
The setting can be saved for the remote control being used.
Memorised settings 3 24.
Locking
Close doors, load compartment and
fuel filler flap.
Press e.
If the driver's door is not closed
properly, the central locking system will not work.
Page 28 of 327

26Keys, doors and windowsUnlocking and opening the tailgate4-door Saloon, Country Tourer,
Sports Tourer with power tailgate
Press x when the ignition is off until
tailgate opens automatically. The
doors remain locked.
Power tailgate 3 30.
Confirmation
Operation of central locking system is
confirmed by the hazard warning
flashers.
Electronic key system operation
The electronic key must be outsidethe vehicle, within a range of approx.
one metre of the relevant door side.
Unlocking
Press the button on any exterior door
handle and pull the handle.
Unlocking mode can be set in the
vehicle personalisation menu in the
Colour-Info-Display. Two settings are selectable:
● All doors, load compartment and
fuel filler flap are unlocked by
pressing a button on any exterior
handle once.
● Only the driver's door, load compartment and fuel filler flapare unlocked by pressing the
button on driver's door exterior
handle once. To unlock all doors, press button twice.
Select the relevant setting in Settings,
I Vehicle in the Colour-Info-Display.
Colour-Info-Display 3 118.
Vehicle personalisation 3 121.
The setting can be saved for the
electronic key being used.
Memorised settings 3 24.
Page 29 of 327

Keys, doors and windows27Locking
Press the button on any exterior door
handle.
All doors, load compartment and fuel
filler flap are locked.
The system only locks if any of the
following occurs:
● It has been more than 5 seconds since unlocking.
● The button on an exterior handle has been pressed twice within
5 seconds.
● Any door has been opened and then all doors are closed.
If the driver's door is not closed
properly or the electronic key remains in the vehicle and the ignition is not
off, locking will not be permitted and a warning tone sounds three times.
If there have been two or more
electronic keys in the vehicle and the
ignition was on once, the doors will be
locked even if just one electronic key
is taken out of the vehicle.
Unlocking and opening the tailgate
The tailgate and the doors can be
unlocked by pressing the button
under the tailgate moulding when
electronic key is in range.
Passive Locking
See 'Automatic locking' 3 28.
Confirmation
Operation of central locking system is
confirmed by the hazard warning
flashers.
Central locking buttonsLocks or unlocks all doors, the load
compartment and fuel filler flap from
the passenger compartment by a
switch in the driver's door panel.
Press e to lock.
Press c to unlock.
Page 30 of 327

28Keys, doors and windowsFault in radio remote control unit
or electronic key system
Manual unlocking
Manually unlock the driver's door by
turning the key in the lock. Switch on
the ignition and press the central
locking button c to unlock all doors,
load compartment and fuel filler flap.
By switching on the ignition, the anti-
theft locking system is deactivated.
Manual locking
Manually lock the driver's door by
turning the key in the lock.
Fault in central locking system
Manual unlocking
Manually unlock the driver's door by
turning the key in the lock. The other
doors can be opened by pulling the
interior handle twice. The load
compartment and fuel filler flap
cannot be opened. To deactivate the
anti-theft locking system, switch on
the ignition 3 35.
Manual locking
Push inside locking knob of all doors
except driver's door. Then close the
driver's door and lock it from the
outside with the key. The fuel filler flap
and tailgate cannot be locked.
Automatic locking Automatic locking after driving off This security feature can be
configured to automatically lock all
doors, load compartment and fuel
filler flap after driving off and
exceeding a certain speed.When at a standstill after driving, the
vehicle will be unlocked automatically
as soon as the key is removed from
the ignition switch, or with electronic
key system when the ignition is
switched off.
Activation or deactivation of
automatic locking can be set in the
menu Settings , I Vehicle in the
Colour-Info-Display.
Colour-Info-Display 3 118.
Vehicle personalisation 3 121.
The setting can be saved for the
remote control or electronic key being used 3 24.
Automatic relock after unlocking
This feature can be configured to
automatically lock all doors, load
compartment and fuel filler flap a
short time after unlocking with the
remote control or electronic key,
provided no door has been opened.
Activation or deactivation of
automatic relock can be set in the
menu Settings , I Vehicle in the
Colour-Info-Display.
Colour-Info-Display 3 118.
Page 31 of 327

Keys, doors and windows29Vehicle personalisation 3 121.
The setting can be saved for the
remote control or electronic key being
used 3 24.
Passive locking
In vehicles with electronic key
system, this feature locks the vehicle
automatically after several seconds if an electronic key has been
recognised previously inside the
vehicle, all doors have then been
closed and the electronic key does
not remain in the interior.
If the electronic key remains in the
vehicle or the ignition is not off,
passive locking will not be permitted and a warning tone sounds three
times.
If there have been two or more
electronic keys in the vehicle and the
ignition was on once, the feature
locks the vehicle if just one electronic
key is taken out of the vehicle.Passive locking can be disabled by
pressing c for a few seconds while
one door is open. It remains disabled
until e is pressed or the ignition is
switched on.
Activation or deactivation of passive
locking can be set in the menu
Settings , I Vehicle in the Colour-Info-
Display.
Colour-Info-Display 3 118.
Vehicle personalisation 3 121.
The setting can be saved for the remote control or electronic key being used 3 24.Child locks9 Warning
Use the child locks whenever
children are occupying the rear
seats.
Using a key or suitable screwdriver,
turn the child lock in the rear door to
the horizontal position. The door
cannot be opened from the inside. For
deactivation, turn the child lock to the vertical position.
Page 32 of 327
30Keys, doors and windowsDoors
Load compartment Tailgate
Opening
5-door Hatchback, Sports Tourer,
Country Tourer
After unlocking, press the button
under the tailgate moulding and open the tailgate manually.
4-door Saloon
Press x on radio remote control
until the tailgate is opened
automatically, or press the button
under the tailgate moulding after
unlocking.
Central locking system 3 25.
Closing
Use the interior handle.
Do not pull the button under the
moulding whilst closing as this will unlock the tailgate again.
Central locking system 3 25.
Page 33 of 327

Keys, doors and windows31Power tailgate9Warning
Take care when operating the
power tailgate. Risk of injury,
particularly to children.
Keep a close watch on the
movable tailgate when operating.
Ensure that nothing becomes
trapped during operating and no
one is standing within the moving
area.
The power tailgate can be operated
by:
● x on the radio remote control.
● The switch C on the inside of
the driver's door.
● The touchpad switch under the exterior tailgate moulding and
C in the open tailgate.
On vehicles with automatic
transmission, the tailgate can only be operated when the vehicle is
stationary and automatic
transmission in P.
The turn signal lights flash and a
chime sounds when the power
tailgate is operating.
Note
Operating the power tailgate does not operate the central locking
system. To open the tailgate with the
remote control, it is not necessary to unlock the vehicle. Unlock the
vehicle first when operating with the
touchpad switch or the switch in the
driver's door. Lock the vehicle after
closing.
Central locking system 3 25.
Operation with radio remote controlPress and hold x until the tailgate
starts to open or close.
Operation with the switch on the
inside of the driver's door
Press C on the inside of the driver's
door until the tailgate starts to open or close.