TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “Voice Recognition”.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. For additional information,
refer to “Vehicle phonebook” in this section.
2. Replace one of the names being confused with a new name.
3. Please speak both first and last name of contact to improve recognition accuracy.
Monitor, climate, audio, phone and voice recognition systems4-107
The NISSAN Voice Recognition system allows
hands-free operation of the systems equipped on
this vehicle, such as the phone and navigation
systems.
To operate NISSAN Voice Recognition, press
the
button located on the steering wheel.
When prompted, speak the command for the
system you wish to activate. The command given
is picked up by the microphone and performed
when it is properly recognized. NISSAN Voice
Recognition will provide a voice response and a
message in the center display to inform you of the
command results.
USING THE SYSTEM
Initialization
When the ignition switch is in the ON position,
NISSAN Voice Recognition is initialized, which
takes a few seconds. When completed, the sys-
tem is ready to accept voice commands. If
the
button is pressed before the initializa-
tion completes, the system will announce: “Voice
Recognition System not ready. Please wait.”
Giving voice commands
1. Press thebutton.
2. The system announces: “Please say a cat- egory like phone or a command like points of
interest followed by a brand name”. A list of
available commands is then spoken by the
system.
3. After the tone sounds and the face icon on the display changes, speak a command.
Available commands are discussed in this
section. 4. Voice and display feedback are provided
when the command is accepted.
● If the command is not recognized, the sys-
tem announces: “Command not recog-
nized”. Repeat the command in a clear voice.
● If you want to cancel the command or go
back to the previous menu of commands,
press the
button. The system will an-
nounce: “Canceling voice recognition” or
“Go back” depending on the current menu
level.
● Press the BACK button on the control panel
to move back through the menus displayed
on the screen.
● If you want to adjust the volume of the voice
feedback, use the volume control switches
on the steering wheel or the volume control
knob on the control panel.
● The voice command screen can also be
accessed using the control panel display:
1. Press the [
] button.
2. Touch the “Voice Commands” key.
LHA2522
NISSAN VOICE RECOGNITION
SYSTEM (if so equipped)
4-108Monitor, climate, audio, phone and voice recognition systems
Operating tips
To get the best performance out of NISSAN
Voice Recognition, observe the following:● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate the
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing the voice commands cor-
rectly.
● Wait until a tone sounds before speaking a
command. Otherwise, the command will not
be received properly.
● Start speaking a command within 3.5 sec-
onds after the tone sounds.
● Speak in a natural voice without pausing
between words.
SYSTEM FEATURES
NISSAN Voice Recognition can activate the fol-
lowing systems:
● Bluetooth® Hands-Free Phone System
● Navigation
● Audio
● Information
● My Apps
● Help
For additional information, refer to the separate
Navigation System Owner’s Manual.
How to say numbers
NISSAN Voice Recognition requires a certain
way to speak numbers in voice commands. Refer
to the following examples.
General rule: Either “zero” or “oh” can be used for
“0”.
Phone numbers
Speak phone numbers according to the following
example. For 1-800-662-6200, say dial number
and then speak the phone number in any of the
following formats: ● “one eight oh oh six six two six two oh oh”
● “one eight hundred six six two six two oh oh”
● “one eight zero zero six six two six two oh oh”
For the best voice recognition phone dialing re-
sults, say phone numbers as single digits. Also,
full numbers can only be spoken for “800”. For
example, you cannot say 555-6000 as “five five
five six thousand”.
LHA2780
Monitor, climate, audio, phone and voice recognition systems4-109
BLUETOOTH® HANDS-FREE
PHONE SYSTEM VOICE
COMMANDS
To access the Bluetooth® Hands-Free Phone
System voice commands:1. Press the
button.
2. Say “Call” and then a name in the vehicle phonebook to call that entry. Otherwise, say
“Phone” to access various phone com-
mands.
If the Bluetooth® has been set to “Off”, the
system announces: “Bluetooth® is off. Would
you like to turn Bluetooth® on?”
If no phone is connected to the system and the
vehicle is stationary, the system announces:
“There is no phone connected. Would you like to
connect a phone now?” Say “Yes” to connect a
phone. All further Bluetooth® Hands-Free Phone
System voice commands are only available if a
phone is connected.
If a phone is connected and Bluetooth® is set to
“On”, the following voice commands are available:
● Call (a name)
Speak the name of the contact in which you
are trying to call. System will confirm correct
contact. Say “Dial” to initiate dialing. ●
Dial Number
Allows for up to 24 digits to be dialed. After
the number is entered, say “Dial” to initiate
dialing. Say “Correction” to correct the num-
ber entered. Say “Go Back” to return to the
main menu.
● List Phonebook
Starting with the first alphabetical entry in
the vehicle phonebook, the system prompts
for an additional command. Say “Dial” to call
the number of the phonebook entry. Say
“Send Text” to send a text message to the
number of the phonebook entry. Say “Next
Entry” to skip to the next alphabetical entry in
the vehicle phonebook, where the same op-
tions will then be available.
● Recent Calls
The system prompts for an additional com-
mand. Say “Missed Calls”, “Incoming Calls”
or “Outgoing Calls” to display a list of such
calls on the screen.
Speak the number of the entry displayed on
the screen to dial that number or say “Next
Page” to view entries on the next page (if
available) .
● Redial
Redials the last called number. ●
Read Text
Reads an incoming text message. For addi-
tional information, refer to “Bluetooth®
Hands-Free Phone System with Navigation
System” in this section.
● Send Text
Sends a text message. For additional infor-
mation, refer to “Bluetooth® Hands-Free
Phone System with Navigation System” in
this section.
● Select Phone
The system replies “Please use manual con-
trols to continue”. Use manual controls to
change the active phone from among the
listed phones connected to the vehicle.
For additional information, refer to “Bluetooth®
Hands-Free Phone System with Navigation Sys-
tem” in this section.
NAVIGATION SYSTEM VOICE
COMMANDS
The following voice commands are available for
the Navigation System: ● Street Address (address)
● Points of Interest (name)
● POI by Category
4-110Monitor, climate, audio, phone and voice recognition systems
●Home
● Address Book
● Previous Destinations
● Enter Address in Steps
● Cancel Route
For additional information, refer to the separate
Navigation System Owner’s Manual.
AUDIO SYSTEM VOICE
COMMANDS
To access the audio system voice commands:
1. Press the
button.
2. Say “Audio”
3. Speak a command from the following avail- able commands:
● Play (AM, FM, etc.)
Allows user to select radio band
● Tune AM (number)
Allows user to tune directly to a desired AM
frequency
● Tune FM (number)
Allows user to tune directly to a desired FM
frequency ●
SXM channel (number)
Allows user to tune directly to a desired
SXM station (if so equipped)
● CD Track (number)
Allows user to select track to be played
● Play Song (name)
Allows user to select song name to be
played
● Play Artist (name)
Allows user to select artist to be played
● Play Album (name)
Allows user to select album name to be
played
For additional information, refer to “Audio sys-
tem” in this section.
INFORMATION VOICE COMMANDS
The following voice commands are available for
the information functions of the Navigation Sys-
tem: ● Traffic
● Fuel Prices
● Stocks ●
Movie Listings
● Current Weather
● Weather Map
● 5 — day Forecast
● 6 — hour Forecast
For additional information, refer to the Navigation
System Owner’s Manual.
MY APPS VOICE COMMANDS
Many Apps can be accessed using this voice
command. For additional information, refer to
“NissanConnect
SMMobile Apps” in this section.
HELP VOICE COMMANDS
The following voice commands can be spoken to
have the system provide instructions and tips for
using the NISSAN Voice Recognition System. ● List Commands
● What Can I Say?
● General Help
● Quit
● Exit
Monitor, climate, audio, phone and voice recognition systems4-111
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error. Where the solutions are
listed by number, try each solution in turn, starting
with number one, until the problem is resolved.
Symptom/error messageSolution
The system responds “Command Not
Recognized” or the system fails to rec-
ognize the command correctly. 1. Ensure that the command format is valid. Use the “List Commands” or “What Can I Say?” command under the “Help” menu.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive (for example, with the windows open or the defroster on) .
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
4-112Monitor, climate, audio, phone and voice recognition systems
MEMO
Monitor, climate, audio, phone and voice recognition systems4-113
11 Index
A
Air bag (See supplemental restraint
system) .....................1-42
Air bag system Front (See supplemental front impact
air bag system) ...............1-50
Airbagwarninglabels.............1-58
Airbagwarninglight...........1-59,2-20
Air bag warning light, supplemental . .1-59, 2-20
Air cleaner housing filter ............8-14
Air conditioner Air conditioner operation ..........4-30
Air conditioner service ...........4-34
Air conditioner specification label ....10-12
Air conditioner system refrigerant and
oil recommendations ............10-7
Air conditioner system refrigerant
recommendations ..............10-7
Heater and air conditioner controls ....4-27
Servicing air conditioner ..........4-34
Airflowcharts..................4-31
Anchor point locations .............1-26
Antenna .....................4-72
Antifreeze ....................5-32
Anti-lock brake warning light ..........2-15
Anti-lock Braking System (ABS) ........5-28
Apps .......................4-72
Armrests .....................1-5
Around View® Monitor .............4-16
Audible reminders ...............2-23
Audio system ..................4-35 AMradioreception.............4-35
Bluetooth®audio..........4-68,4-69
Compact disc (CD) player . .4-45, 4-50, 4-57
FM-AM radio with compact disc (CD)
player ....................4-43
FM/AM/SAT radio with compact disc (CD)
player.................4-47,4-52
FMradioreception.............4-35
iPod® Player
.............4-62,4-64
iPod® player operation .......4-62,4-64
Radio ....................4-35
Steering wheel audio control switch . . .4-70
USB interface ............4-58,4-60
USB (Universal Serial Bus) Connection
Port..................4-58,4-60
Automatic Automatic power window switch .....2-41
Automatic door locks ..............3-6
AUXjack.................4-46,4-58
B
Battery ..................5-32,8-10
Chargewarninglight............2-16
Battery replacement ..............8-20
Keyfob................8-20,8-20
NISSAN Intelligent Key® ..........8-22
Before starting the engine ...........5-13
Belt (See drive belt) ..............8-13
Block heater Engine ....................5-33
Bluetooth®audio............4-68,4-69 Bluetooth® hands-free phone
system...............4-74,4-88,4-99
Bluetooth® streaming audio with Navigation
System
.....................4-69
Bluetooth® streaming audio without Navigation
System (if so equipped) ............4-68
Boosterseats..................1-39
Brake Anti-lock Braking System (ABS) ......5-28
Brake fluid ..................8-9
Brakelight(Seestoplight).........8-25
Brake system ................5-28
Brakewarninglight.............2-15
Brakewearindicators........2-23,8-17
Parking brake operation ..........5-20
Self-adjusting brakes ............8-17
Brake assist ...................5-29
Brake fluid ....................8-9
Brakes ......................8-17
Brake system ..................5-28
Break-inschedule ...............5-23
Brightness/contrast button ...........4-9
Brightness control Instrument panel ..............2-29
Bulb check/instrument
panel ..........2-15
Bulbreplacement................8-25
C
Capacities and recommended
fuel/lubricants ..................10-2
Cargocover...................2-39